Lighting Direct Reviews

Name: Lighting Direct
Address: 24-26 Vincent Avenue, Crownhill, Milton Keynes, Buckinghamshire
Rating: 4.68

4.7 Rating 17,065 Reviews

93 %

of reviewers recommend Lighting Direct

4.7

Based on 17,065 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Live Chat, Email, Telephone

About Lighting Direct:

Lighting Direct first appeared back in June 2000 and very quickly became regarded as one of the best consumer lighting suppliers on the web, regularly going toe-to-toe with high street entities and providing a comprehensive range, great value and good service. With big brand names, long lasting LED bulbs and exclusive own brand lights you can find everything you need for your home at Lighting Direct.

Visit Website

Email:

customerservice@lighting-direct.co.uk

Location:

24-26 Vincent Avenue,
Crownhill,
Milton Keynes
Buckinghamshire
MK8 0AB

Lighting Direct 5 star review on 26th June 2026

Anonymous // 01/01/2019

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“Good services, it only took me 10 min to find and buy what I was looking for!!!”

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Posted 11 years ago

“great service”

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Posted 11 years ago

“Incredibly quick delivery, all delivered well packed and exactly as specified”

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Posted 11 years ago

Thank you for taking the time to leave feedback Mr. Fraser. I am sorry to read you are somewhat disappointed with your purchase from Lighting Direct. We will of course be referring the matter to the manufactures for investigation. In the meantime I will contact you directly to discuss a resolution that is acceptable to you. Kind Regards, Patricia Mullane Customer Care Team Leader

Posted 6 years ago

“Brilliant seller giving Excellent Service”

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Posted 11 years ago

“Item received promptly. Excellent service.”

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Posted 11 years ago

“Very good service - kept me informed re delivery.”

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Posted 11 years ago

“Excellent company - great selection of lights and the customer service team are really good if you have any queries!”

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Posted 11 years ago

On behalf of the team, thank you so much Elizabeth. Kind Regards, Patricia Mullane Customer Care Team Leader

Posted 6 years ago

“Very good will most certainly use again”

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Posted 11 years ago

Thank you Valerie. We look forward to you shopping again at Lighting-Direct. Kind Regards, Patricia Mullane Customer Care Team Leader

Posted 6 years ago

“Excellent company, brilliant customer service”

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Posted 11 years ago

“Prompt delivery. Good communication.”

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Posted 11 years ago

“Liked the website. Good search filters making selection simple and the checkout process all straight forward. Delivery was fine and the items were well packaged.”

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Posted 11 years ago

“Prompt delivery and very well packed”

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Posted 11 years ago

Thank you, Linda. We are always delighted to receive feedback on our service and products. Kind Regards, Patricia Mullane Customer Care Team Leader

Posted 6 years ago

“Ordering on line was really easy and the speedy delivery was impressive.”

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Posted 11 years ago

“I've bought 8 of the solar spotlights from here through 3 separate orders. The service has been excellent every time, and when I contacted customer services by phone, they had a short waiting time and dealt with my query quickly and effectively. The actual product stays lit for hours, despite cloudy or rainy weather.”

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Posted 11 years ago

“Prompt action,Product excellent”

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Posted 11 years ago

“Had a problem with the product as its was missing a component. An email left overnight resulted in an immediate reply, and a new unit being delivered the same day. Couldn't fault the service!”

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Posted 11 years ago

“I found it confusing that I bought products from lighting direct and got an invoice from Lyco. Then when I tried to log into my account with lyco was told I didn't have one.”

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Posted 11 years ago

“Excellent service. Product arrived on time when stated and all intact.”

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Posted 11 years ago

“quick delivery and product as expected”

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Posted 11 years ago

“Louse Craig was very helpful.”

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Posted 11 years ago

Lighting Direct is rated 4.7 based on 17,065 reviews