Lighting Direct Reviews

Name: Lighting Direct
Address: 24-26 Vincent Avenue, Crownhill, Milton Keynes, Buckinghamshire
Rating: 4.68

4.7 Rating 16,988 Reviews

93 %

of reviewers recommend Lighting Direct

4.7

Based on 16,988 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Email
Queries Resolved In	Under An Hour

About Lighting Direct:

Lighting Direct first appeared back in June 2000 and very quickly became regarded as one of the best consumer lighting suppliers on the web, regularly going toe-to-toe with high street entities and providing a comprehensive range, great value and good service. With big brand names, long lasting LED bulbs and exclusive own brand lights you can find everything you need for your home at Lighting Direct.

Visit Website

Email:

customerservice@lighting-direct.co.uk

Location:

24-26 Vincent Avenue,
Crownhill,
Milton Keynes
Buckinghamshire
MK8 0AB

Lighting Direct 5 star review on 10th April 2026

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Highly recommend lighting direct B Baker”

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Posted 4 years ago

Delighted you are so pleased! The Customer Care Team

Posted 4 years ago

“great product, easy delivery and on time Thanks a lot K”

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Posted 4 years ago

You are more than welcome! The Customer Care Team

Posted 4 years ago

“Ordering was simple and lights arrived promptly having been well packed. Would have given 5 stars but for the delivery ... On notification that a parcel was due to be delivered, knowing we would be away, there was no option to change the delivery date. Instead, we asked for the parcel to be left in a secure place and it was instead left outside the front door”

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Posted 4 years ago

Thank you for your feedback. We would have been happy to instruct the carriers on your behalf. The Customer Care Team

Posted 4 years ago

“Excellent service love the lamppost I bought good price delivered next day and packed very well will definitely shop here again”

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Posted 4 years ago

Thank you, we look forward to you shopping with us again soon.

Posted 4 years ago

“Great product, fast delivery.”

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Posted 4 years ago

Thank you for your very kind comments.

Posted 4 years ago

“The items arrived the next day and were carefully packaged. They are solar bulbs for a garden tree and are being charged for 48 hours at present. Therefore I cannot comment further on them yet.”

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Posted 4 years ago

Your feedback is very much appreciated. Thank you.

Posted 4 years ago

“A superb outside light, looks great on the balcony of my flat. A high quality product. Definitely worth 5 ****”

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Posted 4 years ago

Thank you so much for your lovely feedback.

Posted 4 years ago

“On placing the order it indicated Next Day Delivery. This was useful as we needed the lights quickly as part of our kitchen installation. I also paid extra for Express Delivery. So we were disappointed to see the order confirmation after our purchase was complete indicated that the order would be split and that we would not receive the main item of the order in good time.”

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Posted 4 years ago

I am sorry you were unhappy with your experience shopping with us. These are challenging times and unfortunately, unexpected delays are occurring. Please accept our apologies Thank you for providing feedback. The Customer Service Team

Posted 4 years ago

“I rarely pay extra for next day delivery but needed to for this purchase and it worked perfectly. I ordered late afternoon, delivery just after midday the next day. Superb and well done. I also like the light.”

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Posted 4 years ago

Many thanks for taking the time to comment The Customer Care Team

Posted 4 years ago

“Love my new lamps ; unfortunately one was damaged in transit - not a problem for lighting direct customer services ; they sorted the issue straight away .. fantastic customer service 👍”

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Posted 4 years ago

We work very hard to provide excellent customer service so thank you for your acknowledgement. The Customer Care Team

Posted 4 years ago

“Ordered 2 wall lamps, standard delivery, and they arrived in perfect condition within 48hours Altogether an excellent retail experience.”

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Posted 4 years ago

We are delighted you are so pleased with your purchase. The Customer Care Team

Posted 4 years ago

“Great service lights as expected. Delivery on time. Would use again”

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Posted 4 years ago

Your feedback is very much appreciated. Thank you. The Customer Care Team

Posted 4 years ago

“All the lights we ordered were exactly as described & value for money is excellent. Delivery was just so quick. I’m already planning the next order. Honestly I am so impressed.”

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Posted 4 years ago

Your feedback is very much appreciated. Thank you. The Customer Care Team

Posted 4 years ago

“Third time I have used Lighting Direct and on each occasion my order was dispatched promptly and received the next day.”

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Posted 4 years ago

We are very grateful for your feedback. The Customer Care Team

Posted 4 years ago

“It looked a bit cheap fixing to the wall, when cover was fitted looked really good. Lighting diect good quick service.”

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Posted 4 years ago

Thank you for your very kind comments. The Customer Care Team

Posted 4 years ago

“Great company. Received item in good time and in excellent condition. The light is lovely.”

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Posted 4 years ago

Your feedback is very much appreciated. Thank you. The Customer Care Team

Posted 4 years ago

“Very prompt delivery .Well packed .”

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Posted 4 years ago

Your feedback is very much appreciated. Thank you. The Customer Care Team

Posted 4 years ago

“Excellent communication. Delivery early Absolutely no problems Will definitely use this company again Very pleased”

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Posted 4 years ago

Many thanks for taking the time to comment. The Customer Care Team

Posted 4 years ago

“Ordering was easy. Good website. Delivery was fast and on time with the express delivery option.”

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Posted 4 years ago

Thank you, we look forward to you shopping with us again soon.

Posted 4 years ago

“Brilliant lights best that money can buy great company to deal with very professional”

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Posted 4 years ago

Thank you so much. The Customer Service Team

Posted 4 years ago

Lighting Direct is rated 4.7 based on 16,988 reviews