Lighting Direct Reviews

Name: Lighting Direct
Address: 24-26 Vincent Avenue, Crownhill, Milton Keynes, Buckinghamshire
Rating: 4.68

4.7 Rating 16,761 Reviews

93 %

of reviewers recommend Lighting Direct

4.7

Based on 16,761 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

About Lighting Direct:

Lighting Direct first appeared back in June 2000 and very quickly became regarded as one of the best consumer lighting suppliers on the web, regularly going toe-to-toe with high street entities and providing a comprehensive range, great value and good service. With big brand names, long lasting LED bulbs and exclusive own brand lights you can find everything you need for your home at Lighting Direct.

Visit Website

Email:

customerservice@lighting-direct.co.uk

Location:

24-26 Vincent Avenue,
Crownhill,
Milton Keynes
Buckinghamshire
MK8 0AB

Lighting Direct 5 star review on 15th May 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Lovely quality light”

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Posted 3 years ago

Thank you so much for your lovely feedback. The Customer Care Team

Posted 2 years ago

“Fast efficient service”

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Posted 3 years ago

You are very welcome. Thank you. The Customer Care Team

Posted 2 years ago

“Fantastic service! Goods as described with good option to return if goods not wanted. Will use this company again!”

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Posted 3 years ago

Your feedback is very much appreciated. Thank you The Customer Care Team

Posted 2 years ago

“The order came next day despite being standard delivery on 3 to 5 days! Good quality battery powered fitting. I have fixed to the wall to provide a sturdy fixing above the picture frame.”

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Posted 3 years ago

We are delighted you are so pleased with your purchase. The Customer Care Team

Posted 2 years ago

“Extremely quick delivery and and excellent quality”

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Posted 3 years ago

We are delighted you are so pleased with your purchase The Customer Care Team

Posted 2 years ago

“Good looking and practical, I have tested it but it’s not in situ yet but I know it will look great. Fast delivery.”

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Posted 3 years ago

Your feedback is very much appreciated. Thank you. Customer Service Team

Posted 3 years ago

“Our picture light is really lovely - just the right amount of soft light and it was delivered very quickly - very pleased with the product and the information provided at every stage - would highly recommend Lighting Direct - Thank you.”

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Posted 3 years ago

Thank you so much for your lovely feedback. Customer Service Team

Posted 3 years ago

“We were very pleased with our new garden light and the delivery was excellent thank you”

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Posted 3 years ago

We are delighted you are so pleased with your purchase. Customer Service Team

Posted 3 years ago

“Good quality product, very well packaged and super-fast delivery!”

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Posted 3 years ago

Thank you, we look forward to you shopping with us again soon. Customer Service Team

Posted 3 years ago

“First experience of this company but impressive. Very easy to place an order, which was dealt with quickly with the delivery the next day, which I wasn't expecting. The lamps I bought are lovely, very solid and good quality.”

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Posted 3 years ago

Thank you so much for your lovely feedback. Customer Service Team

Posted 3 years ago

“Fabulous efficient service, order arrived early next day. Products are of good sound quality. Would recommend ordering to anyone.”

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Posted 3 years ago

Thank you, we look forward to you shopping with us again soon. Customer Service Team

Posted 3 years ago

“Your very prompt response and delivery of my order was much appreciated . I am awaiting services of electrician to fix the lights so evacuation of those will be somewhat delayed CD”

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Posted 3 years ago

Your feedback is very much appreciated. Thank you. Customer Service Team

Posted 3 years ago

“Website had plenty of choice in terms of style and colours so it was easy to find just what I was after. Delivery was super quick too!”

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Posted 3 years ago

Thank you so much for your lovely feedback. Customer Service Team

Posted 3 years ago

“Great lights just the job to check on dogs in the garden when I let them out last thing at night when it is dark.”

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Posted 3 years ago

Thank you so much. The Customer Care Team

Posted 3 years ago

“Excellent service 👍”

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Posted 3 years ago

We work very hard to provide excellent customer service so thank you for your acknowledgement. The Customer Care Team

Posted 2 years ago

“Very pleased with the product. The portrait is hidden no more: it was in a dark corner.”

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Posted 3 years ago

We are delighted you are so pleased with your purchase. The Customer Care Team

Posted 2 years ago

“Excellent service, good prices & fast delivery”

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Posted 3 years ago

We work very hard to provide excellent customer service so thank you for your acknowledgement. The Customer Care Team

Posted 2 years ago

“Everything from searching the site to receiving the goods went without any hitch at all . . .. . And I must say that the quality of the festoon lighting (all white, and very rare to find!) was far beyond anything that I was actually expecting. Full marks and a gold star to Lighting Direct.”

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Posted 3 years ago

Thank you so much for your lovely feedback. The Customer Care Team

Posted 2 years ago

“Very prompt delivery, lighting exactly as advertised and works very well. couldn't really ask for anything else. I would recommend lighting direct”

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Posted 3 years ago

Your feedback is very much appreciated. Thank you. The Customer Care Team

Posted 2 years ago

“Order the stuff and it comes. When it comes it is correct and is what was ordered, that has got to be good.”

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Posted 3 years ago

Lighting Direct is rated 4.7 based on 16,761 reviews