Lighting Direct Reviews

Name: Lighting Direct
Address: 24-26 Vincent Avenue, Crownhill, Milton Keynes, Buckinghamshire
Rating: 4.68

4.7 Rating 17,045 Reviews

93 %

of reviewers recommend Lighting Direct

4.7

Based on 17,045 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Telephone, Live Chat, Email

About Lighting Direct:

Lighting Direct first appeared back in June 2000 and very quickly became regarded as one of the best consumer lighting suppliers on the web, regularly going toe-to-toe with high street entities and providing a comprehensive range, great value and good service. With big brand names, long lasting LED bulbs and exclusive own brand lights you can find everything you need for your home at Lighting Direct.

Visit Website

Email:

customerservice@lighting-direct.co.uk

Location:

24-26 Vincent Avenue,
Crownhill,
Milton Keynes
Buckinghamshire
MK8 0AB

Lighting Direct 5 star review on 26th June 2026

Anonymous // 01/01/2019

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“Very good fast service.item very well packed very pleased.wil definitely use again.”

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Posted 8 years ago

“Excellent service and deliveries earlier than stated”

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Posted 8 years ago

“Good price and prompt delivery. Ordered light at 1pm and received 2pm following day by Next Working Day delivery. LD use DPD courier who also provide a great service and give you a 1 hour delivery timeslot on the day of delivery. Overall very happy with LD.”

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Posted 8 years ago

“The bulbs arrived quickly and well packed.”

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Posted 8 years ago

“the lamps are great customer service on the telephone excellent and delivered very quickly nothing to moan about!!!”

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Posted 8 years ago

“Excellent service. One of the dimensions for the lights I bought turned out to be incorrect on the website, so as soon as they had arrived I had to ask for replacements. The reaction of Lighting Direct was caring and swift. I had replacements by the next morning and a collection time chosen by me for the pick-up of the original lights. Oh, and the lights are great!”

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Posted 8 years ago

“All good”

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Posted 8 years ago

“The lights are exactly as described. They arrived when expected too.. really good service. Thank you.”

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Posted 8 years ago

“So easy to place my order. When the delivery was made(which was soon after) i was very satisfied with the product both in quality and price”

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Posted 8 years ago

“They were easy to use Goods delivered early And product was just what I needed Good quality”

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Posted 8 years ago

“Excellent fast and efficient service.”

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Posted 8 years ago

“Patricia at Customer Support was extremely helpful when I enquired as to whether an order was complete. The parts were despatched promptly and the issue was resolved in an excellent manner. Whilst the original order was incomplete, I am very reassured that the company will look after me should there be a problem in the future.”

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Posted 8 years ago

“fine”

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Posted 8 years ago

“Excellent high quality outside light, delivered quickly and easy to fit.”

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Posted 8 years ago

“I ordered a hanging lamp from Lighting Direct They had the best price for this model The delivery was on time as scheduled and the item was well packaged. It is now hanging in my reception room and I love it!”

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Posted 8 years ago

“Very, very happy with product price, delivery and service. Thank you.”

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Posted 8 years ago

“Viewed the website and found exactly what I Iwanted arrived when promised, cannot ask for more”

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Posted 8 years ago

“Good service excellent price and quality.”

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Posted 8 years ago

“excellent product prompt delivery”

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Posted 8 years ago

“I ordered a Neon Heart on 6th April. The box contained only the heart light bulb and no base or instructions asked to refer to you on the back of the box. Called customer services on 7th April and was promised a return call - never received. Company closed at weekends and I send several emails over the next few days. Eventually got a reply that the 2 parts are in 2 separate boxes and in error the base was not shipped - no apology. Eventually received the base on 10th April (still without requested instructton sheet). In the brochure the base it is black. In reality it is actually pale nondescript grey. The light looks good but not impressed with the way this was handled and will not be buying anything again from Lighting Direct.”

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Posted 8 years ago

Lighting Direct is rated 4.7 based on 17,045 reviews