Lighting Direct Reviews

Name: Lighting Direct
Address: 24-26 Vincent Avenue, Crownhill, Milton Keynes, Buckinghamshire
Rating: 4.68

4.7 Rating 16,776 Reviews

93 %

of reviewers recommend Lighting Direct

4.7

Based on 16,776 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

About Lighting Direct:

Lighting Direct first appeared back in June 2000 and very quickly became regarded as one of the best consumer lighting suppliers on the web, regularly going toe-to-toe with high street entities and providing a comprehensive range, great value and good service. With big brand names, long lasting LED bulbs and exclusive own brand lights you can find everything you need for your home at Lighting Direct.

Visit Website

Email:

customerservice@lighting-direct.co.uk

Location:

24-26 Vincent Avenue,
Crownhill,
Milton Keynes
Buckinghamshire
MK8 0AB

Lighting Direct 5 star review on 15th May 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I searched internet and found these pathway lights at what I thought was a very good price when compared to other sites. I ordered and they came very well packaged each of 5 lights is seperate cardboard box with bubble wrap. I opened one and found it to be beautiful. I got electrician to fit and take away old lights which were over 10 years old as plastic bulb holders became brittle and broke when putting in replacement bulbs. I purchased 2.4 watt bulbs from Screwfix. I waited until all was installed before writing this review. The lights all work perfectly and look very attractive. The 2.4 watt energy saving bulbs are clearly all that is needed. I am perfectly happy with purchase and hope they continue to work for 10+ years.”

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Posted 2 years ago

Thank you so much for your comprehensive feedback. The Customer Care Team

Posted 2 years ago

“Ordered the battery lights… lovely product with a super fast delivery”

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Posted 2 years ago

Many thanks - delighted you are so pleased. The Customer Care Team

Posted 2 years ago

“Product was exactly what we needed and very simple to install. Will be ordering the same product again soon for Other rooms in the house.”

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Posted 2 years ago

Many thanks for your repeat custom. The Customer Care Team

Posted 2 years ago

“Very helpful in sourcing and supplying the right product which has so far been just what o wanted.”

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Posted 2 years ago

Thank you so much. The Customer Care Team

Posted 2 years ago

“The Lighting Direct website was easy to use. We chose the light and ordered the bulb to go with it. It was easy to order and the delivery was quick, it was all very efficient. I am very pleased.”

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Posted 2 years ago

Thank you so much. The Customer Care Team

Posted 2 years ago

“Excellent service, arrived next day, light good value for money, would definitely use the company again”

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Posted 2 years ago

Thanks so much. The Customer Care Team

Posted 2 years ago

“I ordered 4 up and down mains exterior lights and less than 24 hours later they were delivered. They are exactly what we wanted and were undamaged on delivery Easy to order we shall be using you again.”

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Posted 2 years ago

Much appreciated - thank you. The Customer Care Team

Posted 2 years ago

“Good value .excellent service”

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Posted 2 years ago

Many thanks. The Customer Care Team

Posted 2 years ago

“First time I have used Lightning Direct the spotlight clusters are really good quality and a good price delivered with in two days of placing the order cannot fault them and would definitely using them again”

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Posted 2 years ago

We are delighted you are so pleased - thank you. The Customer Care Team

Posted 2 years ago

“It's the first time I have used your company,it was a good choice,items ordered was delivered in good time and candle bulbs are good.”

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Posted 2 years ago

Many thanks. The Customer Care Team

Posted 2 years ago

“Absolutely the best company to order from and deal with I had one faulty lamp.. they replaced it with four new ones and next day delivered along with another order perfect 5 ***** service thank you”

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Posted 2 years ago

Thank you so much for your feedback. The Customer Care Team

Posted 2 years ago

“Ordered 3pm one day, arrived 10 30 am next day, excellent service ( really impressive as I didn’t request next day delivery)”

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Posted 2 years ago

Thank you so much for your order. The Customer Care Team

Posted 2 years ago

“Excellent speedy service. Product exactly what I needed and very well made. Delivery was first-class by excellent courier. Thank you very much!”

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Posted 2 years ago

Thank you so much. The Customer Care Team

Posted 2 years ago

“Items arrived in good time and perfect condition. Just what I needed”

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Posted 2 years ago

Delighted you are pleased. The Customer Care Team

Posted 2 years ago

“Love it 👍 Easy fitting looks amazing..”

Lighting Direct 5 star review on 24th March 2023

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Posted 2 years ago

Thank you so much. The Customer Care Team

Posted 2 years ago

“This is the first time I've ordered from Lighting Direct and I have to say I was most surprised by the quality of service. I placed my order on Tuesday morning and it arrived Wednesday lunchtime. It was very well packed with bubble wrap and Fragile tape on the box. I checked over the contents and they were all in good condition. The lamp has not been assembled yet, but from what I have seen so far I am very impressed and would not hesitate to recommend Lighting Direct to anyone”

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Posted 2 years ago

Much appreciated - thank you. The Customer Care Team

Posted 2 years ago

“Lovely product better than expected would buy here again”

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Posted 2 years ago

Thank you so much. The Customer Care Team

Posted 2 years ago

“Very easy to order from and a fantastic selection of products available at very competitive prices.”

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Posted 2 years ago

Many thanks. The Customer Care Team

Posted 2 years ago

“I was looking for two plaster wall lights and found the ones I wanted with Lighting Direct. Firstly they were cheaper than other companies online and the product and service is first class. I received them a couple of days after ordering and I received text messages from the courier giving me the name of the driver and his location on the day of delivery. I have ordered from Lighting Direct before and I would still recommend them. Very pleased with my purchase.”

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Posted 2 years ago

Thank you for much for the repeat custom. The Customer Care Team

Posted 2 years ago

“All good - fast delivery, well packed and fair pricing. Battery picture light solved a problem we had regarding power access.”

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Posted 2 years ago

Thank you. The Customer Care Team

Posted 2 years ago

Lighting Direct is rated 4.7 based on 16,776 reviews