Lighting Direct Reviews

Name: Lighting Direct
Address: 24-26 Vincent Avenue, Crownhill, Milton Keynes, Buckinghamshire
Rating: 4.68

4.7 Rating 16,776 Reviews

93 %

of reviewers recommend Lighting Direct

4.7

Based on 16,776 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

About Lighting Direct:

Lighting Direct first appeared back in June 2000 and very quickly became regarded as one of the best consumer lighting suppliers on the web, regularly going toe-to-toe with high street entities and providing a comprehensive range, great value and good service. With big brand names, long lasting LED bulbs and exclusive own brand lights you can find everything you need for your home at Lighting Direct.

Visit Website

Email:

customerservice@lighting-direct.co.uk

Location:

24-26 Vincent Avenue,
Crownhill,
Milton Keynes
Buckinghamshire
MK8 0AB

Lighting Direct 5 star review on 15th May 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“This is the first time using Lighting Direct, from initial order, to sending a customer query all was handled promptly I placed an order and it all turned up - no fuss, will know more later this year for the products ordered :)”

Helpful Report

Posted 2 years ago

We are very thankful for your very kind comments.

Posted 2 years ago

“Excellent lights, value for money and stylish. Arrived quickly. I will definitely be purchasing some more and would recommend.”

Helpful Report

Posted 2 years ago

Thank you, we look forward to you shopping with us again soon.

Posted 2 years ago

“Ordered my item, it came next day as I asked for. Perfect!! Good Company to do business with. Thank you.”

Helpful Report

Posted 2 years ago

We work very hard to provide excellent customer service so thank you for your acknowledgement.

Posted 2 years ago

“website is easy to navigate order arrived quickly with updated delivery emails will order from this lightning company again”

Helpful Report

Posted 2 years ago

Thank you, we look forward to you shopping with us again soon.

Posted 2 years ago

“Love the outdoor lamp. Very easy to assemble. We bought it to go inside - the supplied flex was too short because it is designed for your electric supply coming up into the light column from the ground below, so we drilled a hole in the base, fitted it with a rubber grommet and fed an extended flex out through the hole to a plug socket.”

Helpful Report

Posted 2 years ago

Thank you, we very much value our customer’s feedback.

Posted 2 years ago

“Great service and good light”

Helpful Report

Posted 2 years ago

We are very grateful for your feedback.

Posted 2 years ago

“Quick delivery and a sensible price.”

Helpful Report

Posted 2 years ago

Your feedback is very much appreciated, Thank you.

Posted 2 years ago

“Good quality for low price .”

Helpful Report

Posted 2 years ago

Many thanks for taking the time to comment.

Posted 2 years ago

“Brilliant . Ordered my lighting in the evening and it arrived the next morning. Very good quality !”

Helpful Report

Posted 2 years ago

We are delighted you are so pleased with your purchase.

Posted 2 years ago

“Excellent delivered next day”

Helpful Report

Posted 2 years ago

Many thanks for taking the time to comment.

Posted 2 years ago

“Only buy from Lighting Direct a few times a year, but never disappointed. Deliveries of great quality products at competitive prices have always been ahead of promised time. I’ll definitely be using them again.”

Helpful Report

Posted 2 years ago

Thank you for your very kind comments. We work very hard to provide excellent customer service so thank you for your acknowledgement.

Posted 2 years ago

“My order was received the day after ordering. The light looks great and was well packaged. Can't wait for it to be installed. I just hope the motion sensor works well and lasts a long time, as I have seen lots of reviews of other lamps (not from Lighting Direct, though) that say the sensors stop working after a couple of years.”

Helpful Report

Posted 2 years ago

Many thanks for taking the time to comment. We hope you will be happy with your purchase.

Posted 2 years ago

“Good customer response when I queried order and excellent ownership of my issue.”

Helpful Report

Posted 2 years ago

We are very thankful for your very kind comments.

Posted 2 years ago

“Great products for the garden. Contemporary and reasonably priced. I bought three globe lights for the terrace and they look amazing.”

Helpful Report

Posted 2 years ago

Thank you, we very much value our customer’s feedback.

Posted 2 years ago

“Excellent service. Ordered a light on line and was delivered next day. Good product too.”

Helpful Report

Posted 2 years ago

We are very thankful for your very kind comments.

Posted 2 years ago

“Just what I needed - quality, price and service”

Helpful Report

Posted 2 years ago

Your feedback is very much appreciated, Thank you.

Posted 2 years ago

“One of our spotlights stopped working, so I went onto your site, found the one I wanted to replace it, then decided I'd get two! Theyarrived double-quick, they fitted immediately and I'm very pleased with the result. Perfect transaction, thank you so much!”

Helpful Report

Posted 2 years ago

You are very welcome. Thank you.

Posted 2 years ago

“Fist time shopping with lightning direct very good experience. Ordering was easy and delivery was fast. Would recommend.”

Helpful Report

Posted 2 years ago

We are very thankful for your very kind comments.

Posted 2 years ago

“Easy to place order. Communications on delivery. Delivered on time . Very pleased”

Helpful Report

Posted 2 years ago

Your feedback is very much appreciated, Thank you.

Posted 2 years ago

“Excellent prompt service. The goods were extremely well protected in two boxes, the larger contained protective air filled polythene bags and within the box, a further box containing the outside PIR LIGHT that I had ordered. The kit was complete and easy to assemble. The product was not a high quality item, but that was my choice and the price paid to replace an unexpectedly failed unit was perfectly acceptable. If other suppliers could meet this level of customer service, there would be fewer complaints! Well done...”

Helpful Report

Posted 2 years ago

Many thanks for taking the time to comment. We are so pleased you are happy with your purchase, We work very hard to provide excellent customer service and thank you for your acknowledgement.

Posted 2 years ago

Lighting Direct is rated 4.7 based on 16,776 reviews