Lighting Direct Reviews

Name: Lighting Direct
Address: 24-26 Vincent Avenue, Crownhill, Milton Keynes, Buckinghamshire
Rating: 4.68

4.7 Rating 16,776 Reviews

93 %

of reviewers recommend Lighting Direct

4.7

Based on 16,776 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

About Lighting Direct:

Lighting Direct first appeared back in June 2000 and very quickly became regarded as one of the best consumer lighting suppliers on the web, regularly going toe-to-toe with high street entities and providing a comprehensive range, great value and good service. With big brand names, long lasting LED bulbs and exclusive own brand lights you can find everything you need for your home at Lighting Direct.

Visit Website

Email:

customerservice@lighting-direct.co.uk

Location:

24-26 Vincent Avenue,
Crownhill,
Milton Keynes
Buckinghamshire
MK8 0AB

Lighting Direct 5 star review on 15th May 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The light is up and working in an unlit walk-in cupboard. Easily ordered and delivered in 3 days - all that remains is to discover its reliability! A perfect solution.”

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Posted 2 years ago

Thank you very much for your feedback. The Customer Care Team

Posted 2 years ago

“Items ordered and received quickly, although I felt I had to pay for express delivery to get them in time. Overall Pleased with service.”

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Posted 2 years ago

Express delivery ensures a customer receives an order faster than if they choose our standard service. Customer make the choice depending on their own requirements and time scales. Thank you for getting in touch. The Customer Care Team

Posted 2 years ago

“Order was simple and the delivery arrived exactly as planned. Great service all round”

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Posted 2 years ago

Thank you so much. The Customer Care Team

Posted 2 years ago

“Great service and fast product delivery.”

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Posted 2 years ago

Many thanks. The Customer Care Team

Posted 2 years ago

“Easy ordering, fast delivery and well packaged, item as described and very happy with my purchase. Would recommend Lighting Direct.”

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Posted 2 years ago

Thanks so much. The Customer Care Team

Posted 2 years ago

“Nice product, and quick delivery! Very pleased!”

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Posted 2 years ago

Many thanks. The Customer Care Team

Posted 2 years ago

“Ordered on Sunday and delivered on Tuesday. Brilliant service . Items came well wrapped and cushioned with packaging. Oh and the lights were 👌🏻 as well !!”

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Posted 2 years ago

Thank you so much for your feedback. The Customer Care Team

Posted 2 years ago

“Absolutely first class customer service and product”

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Posted 2 years ago

Much appreciated - thank you. The Customer Care Team

Posted 2 years ago

“Excellent quality for price and easy to ft”

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Posted 2 years ago

Thank you very much. The Customer Care Team

Posted 2 years ago

“Very pleased with wall light. Would buy again from this company”

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Posted 2 years ago

Many thanks for your feedback. The Customer Care Team

Posted 2 years ago

“Simply amazing! Looks so lovely, sleek and modern. 100% recommend & extremely easy to put up”

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Posted 2 years ago

Many thanks. The Customer Care Team

Posted 2 years ago

“Ordering was quick easy and delivered next day without any problems, thank you”

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Posted 2 years ago

Thanks so much. The Customer Care Team

Posted 2 years ago

“Great product and best price. Delivery was fast and the comms were very helpful. I would recommend this company highly.”

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Posted 2 years ago

Much appreciated - thank you. The Customer Care Team

Posted 2 years ago

“Existing light failed and looked on Google for a suitable light to replace that was energy efficient. Found this company and they had excellent collection of lights. Placed order at 11:26am and delivery arrived next day before midday. Excellent service ! Light installed and working within 1 hour.”

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Posted 2 years ago

Delighted you are so pleased. The Customer Care Team

Posted 2 years ago

“Absolutely lovely!!! I’m so thrilled with my picture light! I ordered it Thursday morning and I was fixing it up at 10.00 am Friday morning. It is just perfect!!”

Lighting Direct 5 star review on 11th March 2023

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Posted 2 years ago

Thank you so much for the feedback. The Customer Care Team

Posted 2 years ago

“Light as described and delivered next day as promised.”

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Posted 2 years ago

Thank you. The Customer Care Team

Posted 2 years ago

“Excellent product at very reasonable prices. Delivery was quick and efficient and communication with Lighting Direct was good”

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Posted 2 years ago

Many thanks for your feedback. The Customer Care Team

Posted 2 years ago

“Easy ordering process , good website very prompt delivery Lamp looks good yet to be fitted!”

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Posted 2 years ago

Many thanks for taking the time to offer feedback. The Customer Care Team

Posted 2 years ago

“They had the items we wanted in stock and at a good price. We were notified about dispatch and delivery was quick and efficient. And the lights are exactly whet we expected.”

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Posted 2 years ago

Many thanks. The Customer Care Team

Posted 2 years ago

“Lamp exactly like described. Well packaged. Amazing service.”

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Posted 2 years ago

Thank you so much. The Customer Care Team

Posted 2 years ago

Thanks so much. The Customer Care Team

Posted 2 years ago

Lighting Direct is rated 4.7 based on 16,776 reviews