Lighting Direct Reviews

Name: Lighting Direct
Address: 24-26 Vincent Avenue, Crownhill, Milton Keynes, Buckinghamshire
Rating: 4.68

4.7 Rating 17,034 Reviews

93 %

of reviewers recommend Lighting Direct

4.7

Based on 17,034 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat

About Lighting Direct:

Lighting Direct first appeared back in June 2000 and very quickly became regarded as one of the best consumer lighting suppliers on the web, regularly going toe-to-toe with high street entities and providing a comprehensive range, great value and good service. With big brand names, long lasting LED bulbs and exclusive own brand lights you can find everything you need for your home at Lighting Direct.

Visit Website

Email:

customerservice@lighting-direct.co.uk

Location:

24-26 Vincent Avenue,
Crownhill,
Milton Keynes
Buckinghamshire
MK8 0AB

Lighting Direct 5 star review on 26th June 2026

Anonymous // 01/01/2019

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“Service was fine. Far too much packaging for a few bulbs.”

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Posted 7 years ago

“Fast & easy ordering and a quick dispatch. Good price product.”

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Posted 7 years ago

“Good offer Delivery early and well wrapped Product as description”

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Posted 7 years ago

“Service was excellent. Lights arrived next day, we?ll packed and all in working order. Would definitely recommend”

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Posted 7 years ago

“Fantastic service, delivered next day, good communications every step of the way, would recommend 10/10”

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Posted 7 years ago

“Good service and helpful on the telephone, sadly let down by using Parcelforce for deliveries. Terrible compared to other carriers....”

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Posted 7 years ago

“Everything was easy to do. I will use them again.”

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Posted 7 years ago

“The purchase was due to be delivered on Tuesday; it is now Sunday and it has still not been delivered. I have been informed three times that delivery would be on that day between 17:00 and 19:00 but there was no delivery; very much later on those days Check My Delivery said that there had been a "slight delay". No direct communication to explain why there was a delay and what was happening the rectify the situation. There is no facility in the Delivery Website (Hermes) to make any enquiry as to what was happening or speak to a "Human". Recommendations is that the delivery agent is replaced as they clearly do not deliver as stated. Having paid for a delivery as part of the purchase I consider that I am entitled to a refund as the service which I had paid for has not been provided. As for the quality of the product; I clearly cannot give any views as I have yet to receive it.”

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Posted 7 years ago

“Easy to use website, product I needed delivered via Next day service.”

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Posted 7 years ago

“Very good great item came in time I would recommend this company”

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Posted 7 years ago

“Great product, much cheaper than John Lewis and delivered within a couple of days”

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Posted 7 years ago

“I would definitely buy from them again. It was a very speedy delivery of my light. Earlier than expected.”

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Posted 7 years ago

“Great products at great prices. Speedy delivery.”

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Posted 7 years ago

“Excellent service. Very prompt delivery”

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Posted 7 years ago

“Didn't receive my order. Extremely poor courier service from Hermes. They kept changing the delivery time, kept cancelling delivery time and then finally they attempted delivery and no one in and returned the item to sender.”

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Posted 7 years ago

“excellent service”

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Posted 7 years ago

“Hi all this order was delivered to the wrong address, thanks to the people that it was sent to came and delivered this order to us. The address was correct on the parcel.”

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Posted 7 years ago

“Just what I needed for my garage”

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Posted 7 years ago

“Customer services very good. Kept me informed regularly of delivery. Items arrived very well packaged. No complaints at all”

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Posted 7 years ago

“Outstanding service. Ordered and the following day the lights arrived.never known service like it! Will definitely use again!! Great products too!”

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Posted 7 years ago

Lighting Direct is rated 4.7 based on 17,034 reviews