Lighting Direct Reviews

Name: Lighting Direct
Address: 24-26 Vincent Avenue, Crownhill, Milton Keynes, Buckinghamshire
Rating: 4.68

4.7 Rating 16,761 Reviews

93 %

of reviewers recommend Lighting Direct

4.7

Based on 16,761 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

About Lighting Direct:

Lighting Direct first appeared back in June 2000 and very quickly became regarded as one of the best consumer lighting suppliers on the web, regularly going toe-to-toe with high street entities and providing a comprehensive range, great value and good service. With big brand names, long lasting LED bulbs and exclusive own brand lights you can find everything you need for your home at Lighting Direct.

Visit Website

Email:

customerservice@lighting-direct.co.uk

Location:

24-26 Vincent Avenue,
Crownhill,
Milton Keynes
Buckinghamshire
MK8 0AB

Lighting Direct 5 star review on 15th May 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent fittings, great price, and good communication”

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Posted 3 years ago

We are delighted you are so pleased with your purchase. Kind Regards Laura

Posted 3 years ago

“Excellent from start to finish, fast delivery know problems would recommend to all thanks”

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Posted 3 years ago

You are very welcome. Thank you. Kind Regards Laura

Posted 3 years ago

“Brilliant .... really good price and my order arrived really quickly with no fuss . That is all I could ask for . Please do not ruin this experience with non stop questionaires ,one will be plenty .”

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Posted 3 years ago

We very much appreciate you getting in touch. Kind Regards Laura

Posted 3 years ago

“Company excellent Hermes delivery very poor,damaged goods. Your response was excellent”

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Posted 3 years ago

You're more than welcome! Hope not too much inconvenience was caused. The Customer Care Team

Posted 3 years ago

“Fast response to order, very helpful and obliging, definitely reccomend.”

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Posted 3 years ago

Thank you for your very kind comments Kind Regards Laura

Posted 3 years ago

“The lights came the very next day very impressed”

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Posted 3 years ago

We work very hard to provide excellent customer service so thank you for your acknowledgement. Kind Regards Laura

Posted 3 years ago

“Item arrived in a timely manner with no issues. Easy to install and looks great.”

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Posted 3 years ago

We very much appreciate you getting in touch. Kind Regards Laura

Posted 3 years ago

“Our light had been delayed by several months but I was constantly updated about delivery. So that was helpful. I understand that in the current climate it’s hard to get delivery on time. The lights have arrived though and we are happy with them.”

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Posted 3 years ago

Thank you so much for your patience and understanding. Truly appreciated! The Customer Care Team

Posted 3 years ago

“Very helpful and friendly. Wonderful range.”

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Posted 3 years ago

We very much appreciate you getting in touch. Kind Regards Laura

Posted 3 years ago

“Efficient service. Exactly as ordered. Quality reall good.”

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Posted 3 years ago

Your feedback is very much appreciated. Thank you. Kind regards Laura

Posted 3 years ago

“Good range, good price, rapid delivery.”

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Posted 3 years ago

Thank you, we look forward to you shopping with us again soon. Kind Regards Laura Customer Service Advisor

Posted 3 years ago

“really good choice, arrived quickly and the lamp was just what we wanted. ordering another one”

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Posted 3 years ago

We are delighted you are so pleased with your purchase. Kind Regards Laura Customer Service Advisor

Posted 3 years ago

“Great lighting as I have a small garden plenty of light for what I need thankyou”

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Posted 3 years ago

You are very welcome. Thank you. Kind Regards Laura Customer Service Advisor

Posted 3 years ago

“Excellent service, easy on line ordering. Very quick delivery. Wall lights good quality. Will recommend and definitely buy from lighting direct again.”

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Posted 3 years ago

Thank you, we very much value our customer’s feedback. Kind Regards Laura Customer Service Advisor

Posted 3 years ago

“Excellent fast service , good quality product”

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Posted 3 years ago

We are delighted you are so pleased with your purchase. Kind Regards Laura Customer Service Advisor

Posted 3 years ago

“Ordered shaving mirror light late afternoon Thursday, was with me shortly after lunch Saturday after being kept in the picture at every stage of the delivery. Super slick! and by the way the light was up and running the following morning and I am as pleased with the light as I am the service . Many Thanks!”

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Posted 3 years ago

Thank you for your very kind comments. Kind Regards Laura Customer Service Advisor

Posted 3 years ago

“Quick delivery. No-nonsense returns policy. Will use again”

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Posted 3 years ago

We work very hard to provide excellent customer service so thank you for your acknowledgement. Kind Regards Laura Customer Service Advisor

Posted 3 years ago

“The product has not arrived as promised. After the mixup with the order and certain things not available we will not be using you again. Elizabeth Barton”

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Posted 3 years ago

I apologise Elizabeth if we have let you down but thank you for providing feedback. The Customer Care Team

Posted 3 years ago

“Try Wicks or Toolstation for the exact item but you pay much less.”

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Posted 3 years ago

I am sorry you do not feel you have achieved good value from us. The Customer Care Team

Posted 3 years ago

“You get what you order, good quality bulbs and tubes.”

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Posted 3 years ago

Thank you on behalf of the team. Kind Regards Laura Customer Service Advisor

Posted 3 years ago

Lighting Direct is rated 4.7 based on 16,761 reviews