Lighting Direct Reviews

Name: Lighting Direct
Address: 24-26 Vincent Avenue, Crownhill, Milton Keynes, Buckinghamshire
Rating: 4.68

4.7 Rating 17,046 Reviews

93 %

of reviewers recommend Lighting Direct

4.7

Based on 17,046 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Telephone, Live Chat, Email

About Lighting Direct:

Lighting Direct first appeared back in June 2000 and very quickly became regarded as one of the best consumer lighting suppliers on the web, regularly going toe-to-toe with high street entities and providing a comprehensive range, great value and good service. With big brand names, long lasting LED bulbs and exclusive own brand lights you can find everything you need for your home at Lighting Direct.

Visit Website

Email:

customerservice@lighting-direct.co.uk

Location:

24-26 Vincent Avenue,
Crownhill,
Milton Keynes
Buckinghamshire
MK8 0AB

Lighting Direct 5 star review on 26th June 2026

Anonymous // 01/01/2019

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“Excellent range of products, just what I was looking for and speedy delivery, and well packed.”

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Posted 8 years ago

“Quick and satisfactory service”

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Posted 8 years ago

“Sent what I requested very quickly.”

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Posted 8 years ago

“Straightforward. Arrived in a few days. Was notified of delivery time. Extremely well packed. Quality good.”

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Posted 8 years ago

“Customer service is really poor but products are exceptional”

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Posted 8 years ago

“good accurately described and shown on website. Efficient, quick service and delivery.”

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Posted 8 years ago

“Great service Well made products and very bright”

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Posted 8 years ago

“Goods arrived in very poor condition due to inadequate packing. Customer Services were helpful enough when contacted but replacement goods were not in stock. A further e mail from Customer Services indicated a delivery date of partial replacement of January 16th. Nothing arrived. Additional goods not available until January 30th.”

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Posted 8 years ago

“Lights arrived quickly, delivered with a time slot so I knew when to be around, and a speedy email afterward checking all went well, and where to make contact if something was wrong (which it wasn't). That is what I call great customer service. Thanks Deborah”

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Posted 8 years ago

“All went without a hitch, well wrapped.”

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Posted 8 years ago

“The Lighting Direct part was very good but the experience was let down by the Delivery company”

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Posted 8 years ago

“Good product well made”

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Posted 8 years ago

“EXCELLENT PRODUCT & SERVICE. ARRIVED ON TIME. NO NEED TO HANG ABOUT WAITING. THANKYOU.”

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Posted 8 years ago

“Very pleased with the light I bought, web site was easy to use and delivered when they said it would arrive. Only downside one of the studs which held the light together was missing, fortunately my son who fitted it for me was able to sort this out.”

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Posted 8 years ago

“Brilliant in all respects and great value.”

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Posted 8 years ago

“I would buy from them again as the service was good and i knew when my delivery was due”

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Posted 8 years ago

“Quick response and item exactly as advertised”

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Posted 8 years ago

“Goods delivered on time as promised”

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Posted 8 years ago

“Product marched description and delivery was excellent. The lights were exactly suitable and there were no issues whatever. Further follow-up questions questions to Lighting Direct have been answered promptly and fully. In summary, I am fully satisfied and will definitely shop with them again.”

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Posted 8 years ago

“Good product and exactly what I needed although the battery stowage of four D cells in the light itself makes it very heavy and needs to be taken into account when you are considering how you are going to secure the bracket to the wall. As I am I rented accommodation I didn?t want to drill into the walls so I?ve secured it behind frame itself with lots of duct tape! A photo of the bracket arrangement would have been useful - but not a deal breaker.”

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Posted 8 years ago

Lighting Direct is rated 4.7 based on 17,046 reviews