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Lighting Direct Reviews

4.7 Rating 16,502 Reviews

93 %

of reviewers recommend Lighting Direct

Company Reviews

Product Reviews

4.7

Based on 16,502 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Lighting Direct:

Lighting Direct first appeared back in June 2000 and very quickly became regarded as one of the best consumer lighting suppliers on the web, regularly going toe-to-toe with high street entities and providing a comprehensive range, great value and good service. With big brand names, long lasting LED bulbs and exclusive own brand lights you can find everything you need for your home at Lighting Direct.

Visit Website

Email:

customerservice@lighting-direct.co.uk

Location:

24-26 Vincent Avenue, Crownhill, Milton Keynes,
24-26 Vincent Avenue, Crownhill, Milton Keynes
Crownhill
MK8 0AB

Lighting Direct 5 star review on 1st May 2024

Lighting Direct 5 star review on 16th April 2024

Lighting Direct 5 star review on 8th February 2024

Lighting Direct 5 star review on 30th December 2023

Lighting Direct 5 star review on 30th December 2023

Lighting Direct 5 star review on 30th December 2023

Lighting Direct 5 star review on 30th December 2023

69

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“First class service and prompt delivery of item.”

Posted 2 months ago

“Bloody useless... ordered 2 sets of string lights and they're just an extension set with no plugs.. wasn't clear at all on website or wouldn't have ordered them!!”

Posted 2 months ago

“On Thursday around 2pm having noticed one of the bulbs in our outside downlighters had stopped working, we looked for it online, found it on Lighting Direct, where we’d bought the fitting four years ago. We ordered two bulbs and they arrived the next day around lunchtime. All fitted - all sorted!”

Posted 2 months ago

Thanks for taking the time to comment, much appreciated. Kind Regards

Posted 2 months ago

“Fast delivery. Good quality product. No complaints!”

Posted 2 months ago

“The ordering, delivery and product were all good.”

Posted 2 months ago

Thanks for your positive review and taking the time to comment. Kind Regards

Posted 2 months ago

“Very impressed with this company. They contacted me prior to delivery to ensure I would be in and it was delivered very quickly and on time. The lights are up and I'm very pleased with them.”

Posted 2 months ago

Thanks for taking the time to comment. We very much appreciate you getting in touch. Kind Regards

Posted 2 months ago

“Have yet to fit, but fast efficient service.Will shop with lighting direct again.”

Posted 2 months ago

“Perfect ,just what I needed ,great quality and will definitely be purchasing more from this site”

Posted 2 months ago

Many thanks for taking the time to comment. Your feedback is very much appreciated. Kind Regards

Posted 2 months ago

“Easy to Order on line, speedy delivery.”

Posted 2 months ago

“As always excellent service, competative price and top quality products. I would recommend Lighting direct.”

Posted 2 months ago

“Easy to order with speedy delivery.”

Posted 2 months ago

“The service was great and so fast will recommend you to my friends. I love my light. Thank you Karen.”

Posted 2 months ago

Thanks for your kind comments and taking the time to review. Kind Regards Customer Service

Posted 2 months ago

“Really nice quality lights, delivered next day and well packed - pretty much perfect!”

Posted 2 months ago

Many thanks for taking the time to comment. Your feedback is very much appreciated Kind Regards Customer Service

Posted 2 months ago

“We are very happy with the new light”

Posted 2 months ago

Thanks for your comments Kind Regards Customer Service

Posted 2 months ago

“Huge range of affordable lighting, in varied designs. Easy to order site and speedy delivery. Very pleased”

Posted 2 months ago

Thanks for your review and taking the time to comment, much appreciated. Kind Regards Customer Services

Posted 2 months ago

“The bathroom ceiling light I ordered was good quality for a better price than I had been able to find at most other stores. It was also of a more traditional and uncommon design which is what I was looking for, it suited the style of my house well. It arrived very quickly and I was very happy with it.”

Posted 2 months ago

Thanks for your review and taking the time to comment, much appreciated. Kind Regards Customer Services

Posted 2 months ago

“Excellent quality lights, great price and really quick delivery.”

Posted 2 months ago

“LIGHTS ARRIVED VERY QUICKELY AND SEEM OKY FOR THE MONEY”

Posted 2 months ago

“Ordered late Tuesday pm arrived Wednesday early pm…….. outstanding….. great product installed in 5 minutes….really”

Lighting Direct 5 star review on 8th February 2024

Posted 2 months ago

“Delivery was quick and smooth. However, the packaging seems not good enough to protect the product as there's only a cling film mounted on the product, wrapped with a very thin layer of corrugated cardboard labelled 'FRAGILE'. I would appreciate that minimal packageing is good for the environment, but if the product is labelled as fragile, something more should be added to protect the product rather then just a very thin layer of paper wrapped around and sent out to the customer. You can see there's a dent on the Ledvance Value 24W Cool White LED Slim Batten - 5ft Single SKU: 62504. Please see attached pictures.”

Posted 2 months ago

Thanks for your feedback, this will be passed onto the relevant department. Kind Regards Customer Service

Posted 2 months ago

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Lighting Direct is rated 4.7 based on 16,502 reviews