Lighting Direct Reviews

Name: Lighting Direct
Address: 24-26 Vincent Avenue, Crownhill, Milton Keynes, Buckinghamshire
Rating: 4.68

4.7 Rating 16,870 Reviews

93 %

of reviewers recommend Lighting Direct

4.7

Based on 16,870 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

About Lighting Direct:

Lighting Direct first appeared back in June 2000 and very quickly became regarded as one of the best consumer lighting suppliers on the web, regularly going toe-to-toe with high street entities and providing a comprehensive range, great value and good service. With big brand names, long lasting LED bulbs and exclusive own brand lights you can find everything you need for your home at Lighting Direct.

Visit Website

Email:

customerservice@lighting-direct.co.uk

Location:

24-26 Vincent Avenue,
Crownhill,
Milton Keynes
Buckinghamshire
MK8 0AB

Lighting Direct 5 star review on 17th August 2025

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Never used Lighting Direct before but wouldn’t hesitate to use them again. Site was easy to negotiate and make the purchase. Delivery was efficient and quick. Ordered Tuesday evening and item arrived Thursday morning”

Helpful Report

Posted 2 months ago

We are delighted to hear that you are pleased with the service you have received. Thank you for leaving us a lovely review Regards, Customer Care Team

Posted 2 months ago

“very quick delivery, well packaged, good product albeit not yet fitted”

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Posted 2 months ago

Thank you, we look forward to you shopping with us again soon. Kind regards The customer care Team

Posted 2 months ago

“Good lighting, easy build and installation with a handy nut spanner.”

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Posted 2 months ago

Your feedback is very much appreciated, Thank you. Kind regards The customer care Team

Posted 2 months ago

“Amazing service was delivered within 12 hours of ordering and the lights were perfect for my needs”

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Posted 2 months ago

Thank you for leaving us a 5-star review We really appreciate it and are glad you were satisfied with our service Regards, Customer Care Team

Posted 2 months ago

“We were looking for lights for facilitating art work display. Ordered our 2 on the Saturday and they arrived on the Monday. Great service and the lights are perfect.”

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Posted 2 months ago

Thank you for leaving us a 5-star review We really appreciate it and are glad you were satisfied with our service Regards, Customer Care Team

Posted 2 months ago

“Received my lights very quickly.”

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Posted 2 months ago

Thank you, we very much value our customer’s feedback. Regards, Customer Care Team

Posted 2 months ago

“The bulbs arrived in good time - so overall excellent service”

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Posted 2 months ago

We are delighted to hear that you are pleased with the service you have received Regards, Customer Care Team

Posted 2 months ago

“Fantastic lights, very well made. Super fast delivery. Ordered 2.30pm delivered the next day!”

Helpful Report

Posted 2 months ago

Thank you for leaving us a 5-star review We really appreciate it and are glad you were satisfied with our service. Regards, Customer Care Team

Posted 2 months ago

“Returned items, was very disappointed to find that it was plastic for this price and after double checking the description. If I wanted plastic I would have bought the one in ikea for £7. Gutted as hate wasting my time.”

Helpful Report

Posted 2 months ago

We are sorry that you haven’t been completely satisfied with your item. We will process to refund once the order has been received We will make sure to take your feedback on board and discuss with the supplier Regards, Customer Care Team

Posted 2 months ago

“Delivered late, terrible customer service.”

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Posted 2 months ago

“Very happy with the quality of the York porch ceiling light we ordered. It arrived very quickly and was very well packaged.”

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Posted 2 months ago

We are delighted you are so pleased with your purchase. We very much appreciate you getting in touch Regards, Customer Care Team

Posted 2 months ago

“Wall lights are excellent quality and were delivered very quickly.”

Helpful Report

Posted 2 months ago

We are delighted you are so pleased with your purchase Thank you for leaving us a 5-star review We really appreciate it and are glad you were satisfied with our service. Regards, Customer Care Team

Posted 2 months ago

“You’ve not delivered it!!!”

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Posted 2 months ago

Good morning, Please accept our sincere apologies. We have escalated the matter to our FedEx Account Mangers. Kind regards Customer care team

Posted 2 months ago

“Great service delivery was super fast next day even though ordered late in the evening . Great looking bed light”

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Posted 2 months ago

Good morning, Thank you so much for your lovely feedback. Kind regards Customer care team

Posted 2 months ago

“Good quality at a good price. Delivered next day by FedEx. Very happy.”

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Posted 2 months ago

Good morning, Your feedback is very much appreciated, Thank you. Kind regards Customer care team

Posted 2 months ago

“Found what we wanted, and ordering was easy. Delivery was fast and product good. Would use again.”

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Posted 3 months ago

Thank you for leaving us a 5-star review We really appreciate it and are glad you were satisfied with our service and your order Regards, Customer Care Team

Posted 2 months ago

“Prompt delivery great product good price...what more do you want?”

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Posted 3 months ago

Your feedback is very much appreciated, Thank you Regards, Customer Care Team

Posted 2 months ago

“Great service , good quality lights , so much better than wickes”

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Posted 3 months ago

We are delighted to hear that you are pleased with the product and the service you have received. Thank you for leaving us a lovely review Regards, Customer Care Team

Posted 3 months ago

“Happy with the lamp, but I didn't realise that it didn't come with a bulb. A bit annoying I now have to find and purchase one separately. it would be good if that was called out more clearly or there was a prompt at checkout to add one in this instance.”

Helpful Report

Posted 3 months ago

Thank you, we very much value our customer’s feedback. Regards, Customer Care Team

Posted 3 months ago

“Found just the lamp I wanted. Perfect bedside table lamp. Posted and received in record time.”

Lighting Direct 5 star review on 15th July 2025

Helpful Report

Posted 3 months ago

Your feedback is very much appreciated, Thank you. Kind regards Customer Care Team

Posted 3 months ago

Lighting Direct is rated 4.7 based on 16,870 reviews