Lighting Direct Reviews

Name: Lighting Direct
Address: 24-26 Vincent Avenue, Crownhill, Milton Keynes, Buckinghamshire
Rating: 4.68

4.7 Rating 16,870 Reviews

93 %

of reviewers recommend Lighting Direct

4.7

Based on 16,870 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

About Lighting Direct:

Lighting Direct first appeared back in June 2000 and very quickly became regarded as one of the best consumer lighting suppliers on the web, regularly going toe-to-toe with high street entities and providing a comprehensive range, great value and good service. With big brand names, long lasting LED bulbs and exclusive own brand lights you can find everything you need for your home at Lighting Direct.

Visit Website

Email:

customerservice@lighting-direct.co.uk

Location:

24-26 Vincent Avenue,
Crownhill,
Milton Keynes
Buckinghamshire
MK8 0AB

Lighting Direct 5 star review on 17th August 2025

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Order straightforward & exactly as described online. I am going to paint in a soft tone to match my decor. Arrived all wrapped carefully & extra care was taken to ensure items were protected. Just got to wait for handyman to put them up for me.”

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Posted 1 month ago

Good morning, Many thanks for taking the time to comment. Kind regards Customer care team

Posted 1 month ago

“Edit Jinan Rattan Ceiling Pendant Light - Natural. I ordered these pendant lights for our bedroom, and was so pleased with the quality of work. They took a little longer to come than I expected, but were worth the wait. They are beautiful and I would highly recommend.”

Helpful Report

Posted 1 month ago

Good morning, We are delighted you are so pleased with your purchase. Kind regards Customer care team

Posted 1 month ago

“Excellent product. Speedy delivery”

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Posted 1 month ago

Thank you for leaving us a 5-star review! We really appreciate it and are glad you were satisfied with our service. Kind regards The customer care Team

Posted 1 month ago

“Excellent service . Notified immediately re delivery . Delivered efficiently and the product was lovely . Would definitely recommend to others”

Helpful Report

Posted 1 month ago

Thank you for leaving us a 5-star review! We really appreciate it and are glad you were satisfied with our service. Kind regards The customer care Team

Posted 1 month ago

“I am a returning customer and yet again LD had the product I wanted at a discount price. The website is easy to navigate and it took no time to find what I wanted. Ordering was straight forwards, LD communication was clear and timely. The delivery was as promised. The lights purchased were well packed and all the packing material was recyclable. I will return for any other requirement and have no quarms about recommending them to others based on this and my previuos order.”

Helpful Report

Posted 1 month ago

Thank you for leaving us a 5-star review! We really appreciate it and are glad you were satisfied with our service. Kind regards The customer care Team

Posted 1 month ago

“Wide range of products and efficient website made browsing new wall lights a pleasure. Lots of choice at reasonable prices. Second time I have made a purchase. Very happy with the service.”

Helpful Report

Posted 1 month ago

We are delighted to hear that you are pleased with the service you have received. Thank you for leaving us a lovely review Regards, Customer Care Team

Posted 1 month ago

“Just what I wanted right shape right colour, and super fast delivery thnks”

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Posted 1 month ago

We are delighted you are so pleased with your purchase and our service Regards, Customer Care Team

Posted 1 month ago

“We ordered our outside light and it arrived the very next day. Delighted with the light, not yet installed, but it looks even better than the online photos. Cannot wait to see it working. Thankyou”

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Posted 1 month ago

Thank you for leaving us a 5-star review We really appreciate it and are glad you were satisfied with our service Regards, Customer Care Team

Posted 1 month ago

“Brilliant service. Ordered one day and delivered the next. Customer support is faultless I am so happy with the picture light I am ordering two more Many thanks”

Helpful Report

Posted 1 month ago

Thank you for leaving us a 5-star review We really appreciate it and are glad you were satisfied with our service. Regards, Customer Care Team

Posted 1 month ago

“Excellent service and prompt delivery.Beautiful pendant light.Just what I was looking for and at a very fair price.”

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Posted 1 month ago

Thank you for leaving us a 5-star review We really appreciate it and are glad you were satisfied with our service Kind regards Jayne

Posted 1 month ago

“love my new lamps! great quality and great value for the money! delivery was perfect too. definitely suggested :)”

Helpful Report

Posted 1 month ago

Good morning, Your feedback is very much appreciated, Thank you. Kind regards Customer care team

Posted 1 month ago

“A very good company with great products to match. Very pleased with our recent purchase. Delivered on time and in excellent condition. Thank you”

Helpful Report

Posted 1 month ago

Thank you for leaving us a 5-star review We really appreciate it and are glad you were satisfied with our service Regards, Customer Care Team

Posted 1 month ago

“Excellent Web site so easy to order product is great arrived quickly super service so pleased”

Helpful Report

Posted 1 month ago

We are delighted to hear that you are pleased with the service you have received. Thank you for leaving us a lovely review Regards, Customer Care Team

Posted 1 month ago

“Lights arrived with incorrect plugs (european not UK, despite no mention of this on the site or order) - I contacted customer services to ask for a replacement. They initially responded saying they're just sold like that and the package contains convertors (it didn't), they then said they would send replacement (they didn't) and they're now ignoring my emails. Customer service is very poor and definitely won't be ordering from here again.”

Helpful Report

Posted 2 months ago

I’m so sorry to hear that your experience with us hasn’t been what you hoped for. I completely understand how disappointing that can feel, and I truly appreciate you taking the time to share your feedback with us. Please know that your comments are important to us, and I’ll make sure they’re passed on to the relevant team so we can learn from this and keep improving for you and our other customers. I have resent the convertors to you today. Kind regards The Customer Care Team

Posted 1 month ago

“Easy, arrived in time and great quality profuct”

Helpful Report

Posted 2 months ago

Thank you, we very much value our customer’s feedback Regards, Customer Care Team

Posted 2 months ago

“Excellent service right to delivery product very good quality I am very happy with every aspect”

Helpful Report

Posted 2 months ago

We are delighted to hear that you are pleased with the service you have received. Thank you for leaving us a lovely review Regards, Customer Care Team

Posted 2 months ago

“Easy, efficient and prompt service. Very happy with Lighting Direct.”

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Posted 2 months ago

Thank you for leaving us a 5-star review We really appreciate it and are glad you were satisfied with our service Regards, Customer Care Team

Posted 2 months ago

“Quick delivery”

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Posted 2 months ago

Thank you, we very much value our customer’s feedback Regards, Customer Care Team

Posted 2 months ago

“Amazing! Super fast delivery and a really nice product I got. There's a review saying the lamps have a European plug, which is correct, but Lighting Direct were thoughtful enough to send some nice adaptors, so no drama there!”

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Posted 2 months ago

Thank you for the image and lovely feedback. Regards, Customer Care Team

Posted 2 months ago

“Perfect cervices and quick delivery 👍🏻”

Helpful Report

Posted 2 months ago

Thank you, we very much value our customer’s feedback Regards, Customer Care Team

Posted 2 months ago

Lighting Direct is rated 4.7 based on 16,870 reviews