Lighting Direct Reviews

Name: Lighting Direct
Address: 24-26 Vincent Avenue, Crownhill, Milton Keynes, Buckinghamshire
Rating: 4.68

4.7 Rating 16,774 Reviews

93 %

of reviewers recommend Lighting Direct

4.7

Based on 16,774 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

About Lighting Direct:

Lighting Direct first appeared back in June 2000 and very quickly became regarded as one of the best consumer lighting suppliers on the web, regularly going toe-to-toe with high street entities and providing a comprehensive range, great value and good service. With big brand names, long lasting LED bulbs and exclusive own brand lights you can find everything you need for your home at Lighting Direct.

Visit Website

Email:

customerservice@lighting-direct.co.uk

Location:

24-26 Vincent Avenue,
Crownhill,
Milton Keynes
Buckinghamshire
MK8 0AB

Lighting Direct 5 star review on 15th May 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Our products were ordered on line and were delivered within 24 hours.”

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Posted 3 months ago

We are very grateful for your feedback Regards, Customer Care Team

Posted 3 months ago

“Never used Lighting Direct before, and I'm pleased to say they are highly professional in how they deal with clients. Well done.”

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Posted 3 months ago

We very much appreciate you getting in touch. Regards, Customer Care Team

Posted 3 months ago

“Very speedy response and as promised same day despatch. Goods arrived safely the next morning”

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Posted 3 months ago

Thank you so much for your lovely feedback Regards, Customer Care Team

Posted 3 months ago

“Very easy to deal with. Competitively priced, well packaged and fast delivery.”

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Posted 3 months ago

We are very grateful for your feedback Regards, Customer Care Team

Posted 3 months ago

“Super fast delivery and amazing customer service. Highly recommended”

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Posted 3 months ago

Thank you so much for your lovely feedback Regards, Customer Care Team

Posted 3 months ago

“Great service and super fast delivery from Lighting Direct Highly recommended”

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Posted 3 months ago

Thank you so much for your lovely feedback Regards, Customer Care Team

Posted 3 months ago

“Every thing was very good delivered on time”

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Posted 3 months ago

You are very welcome. Thank you Regards, Customer Care Team

Posted 3 months ago

“Fantastic lamp, great quality, amazing service, very highly recommend! Plus incredible value, looks so much more expensive than it cost.”

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Posted 3 months ago

Thank you for your very kind comments Regards, Customer Care Team

Posted 3 months ago

“LD didn’t have enough stock of the light I wanted. Dean hunted me down several alternatives and I found one that was a great replacement. More importantly the light was in stock. LD exceeded my expectations.”

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Posted 3 months ago

Thank you, we very much value our customer’s feedback. Regards, Customer Care Team

Posted 3 months ago

“Product delivered quickly. Very pleased with the quality of the porch light. Good value for money. Would use Lighting Direct again.”

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Posted 3 months ago

Your feedback is very much appreciated, Thank you Regards, Customer Care Team

Posted 3 months ago

“Perfect shopping experience with super fast delivery”

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Posted 3 months ago

You are very welcome. Thank you Regards, Customer Care Team

Posted 3 months ago

“Excellent product easy to assemble and put up outside all electrics checked Good price and fast delivery”

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Posted 3 months ago

We are delighted you are so pleased with your purchase. Regards, Customer Care Team

Posted 3 months ago

“Excellent product at a very competitive price. Delivered within a couple of days Fantastic”

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Posted 4 months ago

We are delighted you are so pleased with your purchase. Regards, Customer Care Team

Posted 3 months ago

“So far everything has been fine with my experience with Lighting Direct, but I do think it's a bit weird to ask for a review at this stage! Look forward to receiving my order soon.”

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Posted 4 months ago

We are very grateful for your feedback Regards, Customer Care Team

Posted 3 months ago

“Items don’t arrive and the courier FedEx did not leave a card and website hangs when trying to trach. Lighting Direct have not responded re my complaint and request for refund (over £100!) and no tel no to call - very poor service”

Helpful Report

Posted 4 months ago

I am sorry you feel our service has not met your expectations however we will make sure to take your feedback on board to improve ourselves. Kind regards Customer Care Team

Posted 3 months ago

“Ordering was super easy and the light arrived the following morning, speedy delivery”

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Posted 4 months ago

We are very thankful for your very kind comments Regards, Customer Care Team

Posted 3 months ago

“No sure why you a ask for a review on something I’ve payed for , haven’t seen or turned up yet , thought it was turning up next day , were 5 days in , I’ll wait too review”

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Posted 4 months ago

I am sorry you feel our service has not met your expectations however we will make sure to take your feedback on board to improve ourselves. Kind regards Customer Care Team

Posted 3 months ago

“Easy ordering delivery arrived as planned”

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Posted 4 months ago

We are very grateful for your feedback. Regards, Customer Care Team

Posted 3 months ago

“Delivery promise not held, sill waiting”

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Posted 4 months ago

Good afternoon, I am very sorry to read that you have not had the experience that you expected with us. I appreciate the time that you’ve taken to write the above. Please be assured that this feedback will be passed on to the relevant team. Kind regards Customer service

Posted 3 months ago

“This is a great company, who stocks a huge range of all kinds of lighting and accessories. The customer service is excellent and very helpful.”

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Posted 4 months ago

We are very grateful for your feedback Regards, Customer Care Team

Posted 3 months ago

Lighting Direct is rated 4.7 based on 16,774 reviews