Lighting Direct Reviews

Name: Lighting Direct
Address: 24-26 Vincent Avenue, Crownhill, Milton Keynes, Buckinghamshire
Rating: 4.68

4.7 Rating 16,994 Reviews

93 %

of reviewers recommend Lighting Direct

4.7

Based on 16,994 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat

About Lighting Direct:

Lighting Direct first appeared back in June 2000 and very quickly became regarded as one of the best consumer lighting suppliers on the web, regularly going toe-to-toe with high street entities and providing a comprehensive range, great value and good service. With big brand names, long lasting LED bulbs and exclusive own brand lights you can find everything you need for your home at Lighting Direct.

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Email:

customerservice@lighting-direct.co.uk

Location:

24-26 Vincent Avenue,
Crownhill,
Milton Keynes
Buckinghamshire
MK8 0AB

Lighting Direct 5 star review on 24th April 2026

Anonymous // 01/01/2019

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“We were kept informed of delivery stages and it arrived on time.”

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Posted 3 months ago

Good afternoon, Thank you for your very kind comments. Kind regards Customer care team

Posted 3 months ago

“Lovely lights and easy to fix.”

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Posted 3 months ago

Good afternoon, We are delighted you are so pleased with your purchase. Kind regards Customer care team

Posted 3 months ago

“Really fast delivery, great quality product and reasonable price!”

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Posted 3 months ago

Good afternoon, Your feedback is very much appreciated, Thank you. Kind regards Customer care team

Posted 3 months ago

“Firstly the glass doesn't fit well to base . very awkward to fit including the plug adapter . Details are unclear and you need a bulb which I ordered as an extra one thank god. It doesn't dim as it says in description. It works but I wouldn't bank on it being great , it just works. Read the reviews in future ! Delivery expensive but fast !”

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Posted 3 months ago

Good afternoon, Any customer who is not entirely happy with their purchase can return this for a replacement or refund, contact cusotmerservice@lighting-direct.co.uk they will help you. Kind regards Customer care team

Posted 3 months ago

“Excellent lights , the 3 settings are very handy. They looked really expensive and so easy to fit. They come with a bulb and arrived the next day securely packed.”

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Posted 3 months ago

Good afternoon, Thank you so much for your lovely feedback. Kind regards Customer care team

Posted 3 months ago

“Service and delivery excellent. It was unfortunate that some off the lights we ordered were not compatible as the manufacturer had stopped making the driver we had that was behind the ceiling cladding. We phone them and Dean went out of his way to find a replacement driver like our old one he couldn't be nicer. I would recommend them anytime. Super company .”

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Posted 3 months ago

Good afternoon, Thank you so much for your lovely feedback. Kind regards Customer care team

Posted 3 months ago

“Pleased with our purchase of Lucide Two Touch Table Lamp - Satin Chrome. The only issue we have is when light is on brightest setting, it keeps flickering. We have seen this remark on previoous reviews, so not sure if this is a fault with the lamp.”

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Posted 3 months ago

Good afternoon, Than you for your comments. I'm sorry to hear this is happening, my colleague has despatched an alternative bulb that will solve the issue. Kind regards Customer care team

Posted 3 months ago

“I'm really glad I found this company and they have an excellent selection of lights. I ordered two uplighters and they arrived the following day. I can't fault Lighting Direct and will be buying from them again. Customer service prior to my purchase was also excellent.”

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Posted 3 months ago

Good afternoon, Thank you so much for your lovely feedback. Kind regards Customer care team

Posted 3 months ago

“Excellent product and quick delivery. I bought two lights previously and liked them so much that I ordered another two.”

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Posted 3 months ago

Good afternoon, Thank you so much for your lovely feedback. Kind regards Customer care team

Posted 3 months ago

“Ordered 12 external lights in black late afternoon on Friday and they was delivered by 10am the following day. Excellent service, awaiting the electrician to erect them.”

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Posted 3 months ago

Good afternoon, Many thanks for taking the time to comment. Kind regards Customer care team

Posted 3 months ago

“Table lamp delivered damaged, a waiting reply from customer service.”

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Posted 3 months ago

Good afternoon, I'm sorry to hear your light was damaged, my colleague in customer service has sent a replacement light fitting. Kind regards Customer care team

Posted 3 months ago

“Great product choice and unbelievable delivery time....can't fault this company at all”

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Posted 3 months ago

“Absolutely superb performance from the company. Product is top quality. Delivery super fast. Definitely will be my go to supplier for future products”

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Posted 3 months ago

“Arrived quickly and First impression is positive.. nice style and decent lighting.. obviously need to use it for a week or two to see if it's as good as it looks.”

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Posted 3 months ago

“Nice product, good delivery service.”

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Posted 3 months ago

Good afternoon, Thank you so much for your lovely feedback. Kind regards Customer care team

Posted 3 months ago

“I have bought the same lights from another supplier who turned out to be in Hong Kong. 2 failed within 3 months and they don't want to pay for replacements. Lighting Direct are UK based and sent the 2 new lights within 24 hours at a very competitive price. Hopefully these last a little longer but they do have a manufacturers guarantee.”

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Posted 3 months ago

Good afternoon, Many thanks for taking the time to comment. Kind regards Customer care team

Posted 3 months ago

“Very happy with the service provided. Very quick delivery too. Thank you”

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Posted 3 months ago

Good afternoon, Thank you for your very kind comments. Kind regards Customer care team

Posted 3 months ago

“amazing quality”

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Posted 3 months ago

Good afternoon, We are delighted you are so pleased with your purchase. Kind regards Customer care team

Posted 3 months ago

“Table lamp arrived damaged however LD was quick to respond and replaced the lamp within 48hours Excellent service Love the lamp”

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Posted 4 months ago

Thank you for leaving us a 5-star review We really appreciate it and are glad you were satisfied with our service. Regards, Customer Care Team

Posted 4 months ago

“Great service. Pleased with product although not tried it yet. Good price. Arrived on time”

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Posted 4 months ago

Lighting Direct is rated 4.7 based on 16,994 reviews