Lighting Direct Reviews

Name: Lighting Direct
Address: 24-26 Vincent Avenue, Crownhill, Milton Keynes, Buckinghamshire
Rating: 4.68

4.7 Rating 17,046 Reviews

93 %

of reviewers recommend Lighting Direct

4.7

Based on 17,046 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Telephone, Live Chat, Email

About Lighting Direct:

Lighting Direct first appeared back in June 2000 and very quickly became regarded as one of the best consumer lighting suppliers on the web, regularly going toe-to-toe with high street entities and providing a comprehensive range, great value and good service. With big brand names, long lasting LED bulbs and exclusive own brand lights you can find everything you need for your home at Lighting Direct.

Visit Website

Email:

customerservice@lighting-direct.co.uk

Location:

24-26 Vincent Avenue,
Crownhill,
Milton Keynes
Buckinghamshire
MK8 0AB

Lighting Direct 5 star review on 26th June 2026

Anonymous // 01/01/2019

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“Excellent range of products - good prices - fast delivery.”

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Posted 8 years ago

“Fantastic service, picture light was exactly what I was looking for - warm light, dimmable and no wiring. Have ordered four more and can?t wait until the small ones are available again to get some.”

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Posted 8 years ago

“Was kept well informed. Delivery one day before originally expected. Goods exactly as advertised.”

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Posted 8 years ago

“Great selection of products, easy ordering and dispatched quickly. Very impressed and would use again and recommend”

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Posted 8 years ago

“Great product, very happy with the service.”

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Posted 8 years ago

“Excellent service. I was kept up to date on my order and goods were delivered as promised.”

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Posted 8 years ago

“The service was fast and efficient. The lights were delivered when I was told they would be.”

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Posted 8 years ago

“I have ordered items from Lighting Direct a number of times and each time I have been very satisfied with their prices, the range of products on offer and their delivery”

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Posted 8 years ago

“Extensive range of lighting excellent service and delivery.”

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Posted 8 years ago

“Easy to order, postage a little high but item arrived quickly, had a few problems rang lighting direct and customer service was polite, helpful and resolved my problem within 5 minutes, would definitely use again”

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Posted 8 years ago

“Seems to be a good product and with excellent levels of service and communication.”

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Posted 8 years ago

“The outside light we bought is great,it looks good and is exactly what we wanted.Securing to the wall and the electrical connections are so easy.First Class.”

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Posted 8 years ago

“Fine, arrived on time, works.”

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Posted 8 years ago

“Good and capable”

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Posted 8 years ago

“Brilliant service, First I contacted them to ask if they had a very very low wattage bulb, they quoted me just what I needed. I ordered the warm white and also the red. These are 1 watt LED equivalent to 5w in the old system. The warm white was still too bright, but the red is just perfect, giving a very low nightlight in an area leading to the bedrooms and bathroom,”

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Posted 8 years ago

“The light works well, both main and reading light. The unit was a little challenging to assemble since there was only a diagram to provide guidance with no written instructions.”

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Posted 8 years ago

“My billing address is different from my delivery address. I spoke to an advisor the get this changed, she confirmed the delivery address had been corrected but the item had been delivered to my billing address incorrectly. Resulting in having to have a long trip to pick it up. the response to my complaint aims to be sympathetic but the respondents do not get the point and are not resolution focused.”

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Posted 8 years ago

Our team works very hard to provide excellent customer care so I am very sorry you are disappointed with us. We did indeed dispatch the order to the address you provided on-line at the time of your transaction on You subsequently contacted us a number of days later to advise you had provided the wrong shipping address to us. We endeavoured to correct this via electronic messaging to DPD unfortunately the consignment by that time was with the driver as I understand, and very close to the point of delivery. The message therefore it would seem did not get through in time to the drivers pad. A note of our communication to DPD at 10:08 on 22nd January can be viewed on the tracking information for your order. Order confirmations are emailed on completion of every transaction and we do suggest that if customers have not already reviewed the details of their order before paying, that they do so at this point. This will allow our Customer Care Team us to address any question or query in a timely manner. I hope you are delighted with your purchases and will shop with us again very soon. Kind Regards Patricia MullaneCustomer Care Manager

Posted 6 years ago

“Excellent price, service and quality. Many thanks”

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Posted 8 years ago

“I would recommend both in terms of quality of the products aswell as customer service which was excellent”

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Posted 8 years ago

“Good and clear website. Easy to order. Quick delivery and well packed.”

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Posted 8 years ago

Lighting Direct is rated 4.7 based on 17,046 reviews