Lighting Direct Reviews

Name: Lighting Direct
Address: 24-26 Vincent Avenue, Crownhill, Milton Keynes, Buckinghamshire
Rating: 4.68

4.7 Rating 16,922 Reviews

93 %

of reviewers recommend Lighting Direct

4.7

Based on 16,922 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

About Lighting Direct:

Lighting Direct first appeared back in June 2000 and very quickly became regarded as one of the best consumer lighting suppliers on the web, regularly going toe-to-toe with high street entities and providing a comprehensive range, great value and good service. With big brand names, long lasting LED bulbs and exclusive own brand lights you can find everything you need for your home at Lighting Direct.

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Email:

customerservice@lighting-direct.co.uk

Location:

24-26 Vincent Avenue,
Crownhill,
Milton Keynes
Buckinghamshire
MK8 0AB

Lighting Direct 5 star review on 17th August 2025

Anonymous // 01/01/2019

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“Faultless service, efficient delivery.”

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Posted 3 years ago

Very much appreciated - thank you. The Customer Care Team

Posted 3 years ago

“Quick delivery. Beautifully stylish lamp.”

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Posted 3 years ago

Thank you so much. The Customer Care Team

Posted 3 years ago

“Excellent service lights a 5star better than I expected order 1day here the next”

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Posted 3 years ago

You are very welcome. We look forward to you shopping with us again very soon. The Customer Care Team

Posted 3 years ago

“easy to order and fast delivery, what more do you want”

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Posted 3 years ago

Many thanks for your feedback. The Customer Care Team

Posted 3 years ago

“Excellent service and superb pricing.”

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Posted 3 years ago

Much appreciated. The Customer Care Team

Posted 3 years ago

“Items arrived when they said it would. I am very happy with the products and how the items were packed. I am so happy with the quality I have placed a repeat order and I have recommended Lighting Direct to family and friends.”

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Posted 3 years ago

Many thanks for your comments. The Customer Care Team

Posted 3 years ago

“My first purchase from this company and I am very pleased with the way it went. I ordered a light on a three to five day delivery and it came the following day.”

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Posted 3 years ago

We look forward to you shopping with us again very soon. The Customer Care Team

Posted 3 years ago

“Extremely good service, ordered Sunday and delivered Tuesday!”

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Posted 3 years ago

Many thanks. The Customer Care Team

Posted 3 years ago

“Lovely feather shade I ordered only a couple of days ago received today and it is perfect. Top quality and very prompt delivery. Top service all round.”

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Posted 3 years ago

You are more than welcome. Thank you. The Customer Care Team

Posted 3 years ago

“Unfortunately the lights arrived with the glass shade broken. More attention is needed with the packaging for such fragile items”

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Posted 3 years ago

I am sorry your item arrived damaged. Our products are fragile and despite best endeavours damage periodically occurs. We will of course resolve this matter for you. Please contact customerservice@lighting-direct.co.uk and the team will be happy to assist. The Customer Care Team

Posted 3 years ago

“Light fitting has arrived, well packed to avoid any breakages, however the cord had been packed tightly against the polystyrene which had come off onto the cord and was difficult to wipe off, didn’t want to rub too hard to ruin the cord so there is still a slight mark on the cord. Yet to have it installed but very happy with the light from what I can see. Also delivery was very quick.”

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Posted 3 years ago

Thank you for offering feedback on your experience. If you need any assistance please contact us at customerservice@lighting-direct.co.uk and we will be happy to assist. The Customer Care Team

Posted 3 years ago

“Ordered two outside lights on the 4th of Jan, delivered on the 6th. Not installed yet, but look good quality 👌 I recommend this company 👍”

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Posted 3 years ago

~Many thanks for your feedback. The Customer Care Team

Posted 3 years ago

“Very pleased with my purchase of 4 very warm white LED candle bulbs and 6 LED warm white golfball bulbs. The service. delivery, price and were all excellent . I would recommend Lighting Direct.”

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Posted 3 years ago

Many thanks Peter. The Customer Care Team

Posted 3 years ago

“Fast delivery, good price. Really love the warm white and white colour combination. Looks beautiful around our BBQ hut”

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Posted 3 years ago

We are delighted you are so pleased. The Customer Care Team

Posted 3 years ago

“Excellent service and product,just what I’ve been looking for”

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Posted 3 years ago

Thank you so much. The Customer Care Team

Posted 3 years ago

“Very good to deal with. Helpful on the phone and bulbs delivered promptly”

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Posted 3 years ago

You are welcome. The Customer Care Team

Posted 3 years ago

“I purchased lights in 'warm white and white'...they look silver and gold when lit, beautiful, can't wait for next Christmas to put them on the tree. The price was competetive, fast and efficient delivery. I would use this company again. The UPS delivery left my parcel outside on the step and the box was slightly squashed even though it said FRAGILE on the box, though the item was unharmed.”

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Posted 3 years ago

~Thank you for offering feedback. The Customer Care Team

Posted 3 years ago

“Great choice of lighting, competitive prices and speedy, no fuss delivery”

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Posted 3 years ago

Thank you for your custom. The Customer Care Team

Posted 3 years ago

“Quick delivery excellent product”

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Posted 3 years ago

Many thanks The Customer Care Team

Posted 3 years ago

“Order delivered very quickly, very well packaged, and lights just as expected. Will definitely use again”

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Posted 3 years ago

We look forward to you shopping with us again soon. The Customer Care Team

Posted 3 years ago

Lighting Direct is rated 4.7 based on 16,922 reviews