Lighting Direct Reviews

Name: Lighting Direct
Address: 24-26 Vincent Avenue, Crownhill, Milton Keynes, Buckinghamshire
Rating: 4.68

4.7 Rating 17,039 Reviews

93 %

of reviewers recommend Lighting Direct

4.7

Based on 17,039 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat

About Lighting Direct:

Lighting Direct first appeared back in June 2000 and very quickly became regarded as one of the best consumer lighting suppliers on the web, regularly going toe-to-toe with high street entities and providing a comprehensive range, great value and good service. With big brand names, long lasting LED bulbs and exclusive own brand lights you can find everything you need for your home at Lighting Direct.

Visit Website

Email:

customerservice@lighting-direct.co.uk

Location:

24-26 Vincent Avenue,
Crownhill,
Milton Keynes
Buckinghamshire
MK8 0AB

Lighting Direct 5 star review on 26th June 2026

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Unfortunately when we fitted our lights to the wall they were not cool white as described on the box, but yellow white. Too much hassle to send back but won?t use you again!”

Helpful Report

Posted 7 years ago

I am sorry you are not happy with your purchase. We only stock this light in cool white so I think perhaps it may be your perception of the light colour as it does not come in warm white. Having investigated we have sent out the light as per the details of your order. Thank you for getting in touch. Kind Regards Patricia Mullane Customer Care Manager

Posted 6 years ago

“good quality product prompt service”

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Posted 7 years ago

“Excellent service and delivery”

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Posted 7 years ago

“The order process via the website was easy, I was kept informed throughout & the lights ordered were as expected.”

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Posted 7 years ago

“Excellent service”

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Posted 7 years ago

“Great service & quality product”

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Posted 7 years ago

“Good value product was delivered next day.”

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Posted 7 years ago

“excellent”

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Posted 7 years ago

“I got what i asked for , You cannot ask for better than that”

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Posted 7 years ago

“Excellent”

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Posted 7 years ago

“Fantastic”

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Posted 7 years ago

“Super fast delivery, great product”

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Posted 7 years ago

“Fast delivery and updates”

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Posted 7 years ago

“Excellent delivery time. Haven't used the item yet but it looks to be a good standard light.”

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Posted 7 years ago

“The product is good, the delivery was on time. The only irritant is that they offer money off vouchers but the entry threshold is always too high so its not much of an incentive to buy more.”

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Posted 7 years ago

“I have three complaints: 1) Their website did not fully describe the item's specification, so when it arrived I had to send it back because it could not be installed where I had planned. So I returned the item. In my e-mail, I explained why I was returning it (due to a lack of information on their website) and also asked a question. 2) None of my questions have been answered. 3) I was a bit cross to be asked to pay for the return shipping when the reson for the return was due to inadequate information on the company website.”

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Posted 7 years ago

I am sorry you are disappointed with us. Detailed specifications and dimensions are provided on every product page to allow customers to make the best possible choice. In addition we provide a free technical advice service in the event customers need any extra help. Details of this service is on our website - perhaps you overlooked this. Kind Regards Patricia Mullane Customer Care Manager

Posted 6 years ago

“Brilliant service from start to finish. Kept me informed about the delivery date and I was able to leave instructions for a safe place to leave the parcel. The light fitting I ordered was exactly as described on the website”

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Posted 7 years ago

“Good price and delivery. Well packaged item as contained glass.”

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Posted 7 years ago

“May delivery promised but arrived early April, very good, service in the past very poor, could not reach Company on telephone & no reply to emails, so poor I could not place £200 order so ordered elsewere , thought I would give another chance with this order, & yes an improvement, but stlll a long way to go”

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Posted 7 years ago

“Clear website.Easy to order.Very good communication on order delivery and arrived on time (if not early) well packaged. Great service. Ordered 2 lights to start with to check quality but have a number more to get and will be happy to order from lighting direct.”

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Posted 7 years ago

Lighting Direct is rated 4.7 based on 17,039 reviews