Lighting Direct Reviews

Name: Lighting Direct
Address: 24-26 Vincent Avenue, Crownhill, Milton Keynes, Buckinghamshire
Rating: 4.68

4.7 Rating 17,043 Reviews

93 %

of reviewers recommend Lighting Direct

4.7

Based on 17,043 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Telephone, Live Chat, Email

About Lighting Direct:

Lighting Direct first appeared back in June 2000 and very quickly became regarded as one of the best consumer lighting suppliers on the web, regularly going toe-to-toe with high street entities and providing a comprehensive range, great value and good service. With big brand names, long lasting LED bulbs and exclusive own brand lights you can find everything you need for your home at Lighting Direct.

Visit Website

Email:

customerservice@lighting-direct.co.uk

Location:

24-26 Vincent Avenue,
Crownhill,
Milton Keynes
Buckinghamshire
MK8 0AB

Lighting Direct 5 star review on 26th June 2026

Anonymous // 01/01/2019

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“Ordered late afternoon delivered next day, excellent service!”

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Posted 8 years ago

“Speedy delivery and lights look beautiful outside. Very pleased with purchase.”

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Posted 8 years ago

“Excellent service”

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Posted 8 years ago

“Prompt deliverry”

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Posted 8 years ago

“Quick & easy & great product”

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Posted 8 years ago

“Arrived promptly. Product looks good.”

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Posted 8 years ago

“Been looking everywhere for one of these lights . Great table lamp nice and bright and lovely colours it changes. Can?t waur to use it .”

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Posted 8 years ago

“the product is of good quality speedily despatched and delivered. very pleased”

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Posted 8 years ago

“Excellent service, would recommend to friends”

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Posted 8 years ago

“Poor and misleading website. No indication of what "next working day" means given that couriers work on Saturdays. No indication that orders placed on Friday won't be fulfilled until Monday. Paid extra and wouldn't even have used the company if I had known. Could have got the same product cheaper from another supplier delivered on the Monday. Wasted payment of electrician to fix the light. Customer service inflexible, unsympathetic and abrupt. Wouldn't accept they had misled me.”

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Posted 8 years ago

I'm sorry you are disappointed with us but I'm not quite sure where we have gone wrong here. You placed your orderat 16:16 on Friday 8th June and the following delivery options were available for you to choose:-Saturday, Sunday, Next Working Day & our Three to Five Day Service. You chose Next Working Day thus your order was delivered on Monday 11th June as per the order confirmation emailed to you. "Working Day" is an accepted term to denote weekdays as opposed to weekend days. I understand your frustration that your order did not arrive when you had expected but this is due to the delivery option you chose and not a case of you being misled. We delivered as per your instructions ie the next working day, Monday 11th.Our Customer Care team is consistently complimented on our speed, efficiency and friendly flexible approach and would have tried to explain to you where your error occurred. It is regrettable you don't concur with this view. RegardsPatricia MullaneCustomer Care Manager

Posted 6 years ago

“I was impressed by how quickly my order was dealt with and dispatched and although one item arrived damaged the customer service response was excellent.”

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Posted 8 years ago

“Super service rapide et efficace”

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Posted 8 years ago

“Excellent product. Prompt delivery. Would definitely use again and recommend to many. Five stars from start to finish ?”

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Posted 8 years ago

“it was very good service”

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Posted 8 years ago

“WOW! Top rate service. We received our order very swiftly. We did need something replacing, and it arrived within 36 hours. You can not complain at that. Deffo recommend to family and friends.”

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Posted 8 years ago

“service was excellent. the clock better than on web site, the hands stuck and a replacement dispatched almost overnight. will definitely recommend lighting-direct.”

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Posted 8 years ago

“Good service - fast delivery and easy tracking”

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Posted 8 years ago

“Efficient order and delivery service. High quality product, exactly as described.”

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Posted 8 years ago

“Efficient service. No delivery charge. Ease of delivery - great to be able to text instructions”

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Posted 8 years ago

“Fantastic service quick delivery customer service 5 star”

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Posted 8 years ago

Lighting Direct is rated 4.7 based on 17,043 reviews