Lighting Direct Reviews

Name: Lighting Direct
Address: 24-26 Vincent Avenue, Crownhill, Milton Keynes, Buckinghamshire
Rating: 4.68

4.7 Rating 17,040 Reviews

93 %

of reviewers recommend Lighting Direct

4.7

Based on 17,040 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Telephone, Live Chat, Email

About Lighting Direct:

Lighting Direct first appeared back in June 2000 and very quickly became regarded as one of the best consumer lighting suppliers on the web, regularly going toe-to-toe with high street entities and providing a comprehensive range, great value and good service. With big brand names, long lasting LED bulbs and exclusive own brand lights you can find everything you need for your home at Lighting Direct.

Visit Website

Email:

customerservice@lighting-direct.co.uk

Location:

24-26 Vincent Avenue,
Crownhill,
Milton Keynes
Buckinghamshire
MK8 0AB

Lighting Direct 5 star review on 26th June 2026

Anonymous // 01/01/2019

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“Fine.”

Helpful Report

Posted 7 years ago

“Excellent communication. Keeping me informed of the progress of my order. The items arrived on time in the allocated time slot as promised and well packaged”

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Posted 7 years ago

“When ordered it was out of stock but I was informed when it would be delivered (only about a week later) and it arrived earlire than expected by 3 days.”

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Posted 7 years ago

“Prompt”

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Posted 7 years ago

“Fast shipping, excellent quality products, no hassle .”

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Posted 7 years ago

“Product great when it eventually arrived, absolute nightmare with delivery company Lighting-Direct used. Multiple fake delivery attempts and failed deliveries spanning over a week. Good customer service eventually to sort mess out but supplying companies generally need to recognise how delivery companies can trash an otherwise good customer experience.”

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Posted 7 years ago

“Fantastic servers as always, I ordered the light after much searching for the one I wanted, price was spot on and it was delivered the very next day... Superb..Many Thanks.”

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Posted 7 years ago

“Everything Lighting-Direct did was fine. Didn?t much like the new LED bulbs though.”

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Posted 7 years ago

“Ordered 2 led battery pir lights for front and back door. Easy to fit and both do the job as described, delivered on time”

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Posted 7 years ago

“Everything, and I will make further purchases and recommend.”

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Posted 7 years ago

“Easy to order , arrived when stated and good product.”

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Posted 7 years ago

“Easy to fit and set up. Can be used with spike in the ground or screw plate mounted. Secure sturdy adjustment ensures no wobble when adjusted.”

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Posted 7 years ago

“Excellent service.quality staff.”

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Posted 7 years ago

“The people I spoke to were very helpful they took the time to understand my requirements (which were very specific). They then advised me of the options and discussed the relative merits with me before I made my purchase.”

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Posted 7 years ago

“Yes you should use a different currier”

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Posted 7 years ago

“Easy to use website, great choice, swift delivery. Would use again and recommend to others.”

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Posted 7 years ago

“Very good quality, excellent customer service when I telephoned, would most definitely buy from Lighting Direct in the future & recommend.”

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Posted 7 years ago

“Good price, good communications, quick delivery.”

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Posted 7 years ago

“We found what we wanted, ordered it for next day delivery. Two items out of four arrived. We were told that one was out of stock and could never have been next day delivery. (Eh? The order was accepted.) One of the second two items arrived after two days. After waiting five days, we enquired about the fourth item to be told we had had it and it was signed for by us. On checking, the items had been mixed up by their office. We had to prove by sending copies of the invoices that there were four items ordered and only three had arrived. At the present moment we await the imminent delivery of the fourth item. We feel we have had a battle to get it! They blamed the carriers. Haven't checked the payment was correct yet. Not holding my breath.”

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Posted 7 years ago

“First clas service. The goods are as advertised and s very satisfactory purchase”

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Posted 7 years ago

Lighting Direct is rated 4.7 based on 17,040 reviews