Lighting Direct Reviews

Name: Lighting Direct
Address: 24-26 Vincent Avenue, Crownhill, Milton Keynes, Buckinghamshire
Rating: 4.68

4.7 Rating 16,920 Reviews

93 %

of reviewers recommend Lighting Direct

4.7

Based on 16,920 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

About Lighting Direct:

Lighting Direct first appeared back in June 2000 and very quickly became regarded as one of the best consumer lighting suppliers on the web, regularly going toe-to-toe with high street entities and providing a comprehensive range, great value and good service. With big brand names, long lasting LED bulbs and exclusive own brand lights you can find everything you need for your home at Lighting Direct.

Visit Website

Email:

customerservice@lighting-direct.co.uk

Location:

24-26 Vincent Avenue,
Crownhill,
Milton Keynes
Buckinghamshire
MK8 0AB

Lighting Direct 5 star review on 17th August 2025

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Loved my lamp, looks lovely”

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Posted 4 years ago

We are very grateful for your feedback Customer Care Team

Posted 3 years ago

“Very efficient service. Product and price good, whilst also being kept informed of order status.”

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Posted 4 years ago

We work very hard to provide excellent customer service so thank you for your acknowledgement. Customer Care Team

Posted 3 years ago

“Fast delivery. Items exactly as discribed. Well packaged. Absolutely love my new lamp bases. Highly recommend Lighting Direct. Would definitely buy from you again.”

Lighting Direct 5 star review on 28th November 2021

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Posted 4 years ago

We are delighted you are so pleased with your purchase. Customer Care Team

Posted 3 years ago

“Ordered a pair of external lights from Lighting Direct and was very pleased with the service. Arrived promptly and were exactly as I expected. Would definitely use again.”

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Posted 4 years ago

Thank you, we very much value our customer’s feedback. Customer Care Team

Posted 3 years ago

“Goods arrived quicker than expected Quality downlighters”

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Posted 4 years ago

“excellent quality, very quick, would buy again 1st choice”

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Posted 4 years ago

“Just as advertised great value for money and excellent delivery less than24 hours fabulous will definitely order ahain”

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Posted 4 years ago

“Product arrived very quickly and is a very attractive chandelier. Really pleased with it.”

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Posted 4 years ago

“Found outdoir lamps on website, chatted with Candise via link. Good advise given order placed and goods delivered following day. Great service lights look great will.be fitted by electrician shortly.”

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Posted 4 years ago

“Easy to order, very prompt delivery, I forgot to order the appropriate bulbs with it. Very reasonably priced, would definitely use Lighting Direct again, the lights look stylish in an Anthracite grey colour, we have not put them up yet as I ordered them 2 weeks before the electrician is fitting them for our new extension thrilled.”

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Posted 4 years ago

“Product was deliverd promptly”

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Posted 4 years ago

“Amazingly speedy delivery - ordered one day, here the next 😄”

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Posted 4 years ago

“Really pleased with our new outdoor light. Great quality. Came promptly”

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Posted 4 years ago

“Delivered when they said, very high quality light”

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Posted 4 years ago

“Excellent choice, competitively priced, prompt delivery.”

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Posted 4 years ago

“A good range of products. The website is easy to use and order arrived ahead of the predicted time. It was packed to withstand rough handling and the product is exactly as described. A very successful purchase would certainly use again.”

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Posted 4 years ago

“I ordered the lights and they arrived within a few days. Very well packaged up which was 1st class. They are beautiful lights....well worth the money. I will definitely use Lighting Direct again in the future.”

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Posted 4 years ago

“Look classy. Good customer service. Will buy from here again.”

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Posted 4 years ago

“Excellent website and very good delivery”

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Posted 4 years ago

“fast delivery, top quality products at very reasonable prices!”

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Posted 4 years ago

Lighting Direct is rated 4.7 based on 16,920 reviews