Lighting Direct Reviews

Name: Lighting Direct
Address: 24-26 Vincent Avenue, Crownhill, Milton Keynes, Buckinghamshire
Rating: 4.68

4.7 Rating 16,920 Reviews

93 %

of reviewers recommend Lighting Direct

4.7

Based on 16,920 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

About Lighting Direct:

Lighting Direct first appeared back in June 2000 and very quickly became regarded as one of the best consumer lighting suppliers on the web, regularly going toe-to-toe with high street entities and providing a comprehensive range, great value and good service. With big brand names, long lasting LED bulbs and exclusive own brand lights you can find everything you need for your home at Lighting Direct.

Visit Website

Email:

customerservice@lighting-direct.co.uk

Location:

24-26 Vincent Avenue,
Crownhill,
Milton Keynes
Buckinghamshire
MK8 0AB

Lighting Direct 5 star review on 17th August 2025

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Quick delivery good response from customer services very helpful”

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Posted 4 years ago

“This light perfectly compliments our new oil painting. Always dealt with them, first rate. Debbie B”

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Posted 4 years ago

“What to say? Efficient, friendly, constantly communicating the process of my order and value for money. Thank you very much for the good experience in ordering my light bulbs.”

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Posted 4 years ago

“Excellent retailer. Website was very good and easy to find what I wanted. Great pricing, couldn’t find anything like the lights I picked on any other website at a comparable price. My items turned up really quickly and the quality is excellent.”

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Posted 4 years ago

“Excellent service, with fast delivery.”

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Posted 4 years ago

“Really quick delivery, no fuss just great service.”

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Posted 4 years ago

“The lamp ordered arrived quickly and well packed. Just as well, as the corner of the box had a good bash en route. Nevertheless, it works.”

Lighting Direct 5 star review on 3rd November 2021

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Posted 4 years ago

“PRODUCT WE PURCHASED WAS VERY COMPETITIVELY PRICED AND DELIVERED THE NEXT DAY.WE COULDNT BE HAPPIER AND WOULD CERTAINLY USE LIGHTING DIRECT AGAIN”

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Posted 4 years ago

“Easy to use website. Nice choice of items that are competitively priced. Goods despatched quickly although the box was very large in comparison to what was inside. The slight delay in receipt was down to the carrier”

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Posted 4 years ago

“Quick delivery, good customer service, very pleased with my Lights”

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Posted 4 years ago

“I have just received my fourth order from Lighting Direct and once again the order arrived very quickly. They seem a really good company to deal with. I’ve got no complaints!”

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Posted 4 years ago

“Quick delivery times and pleased with items which are a good quality and as described online”

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Posted 4 years ago

“delivery on time , well packaged . item well described . easy to install and working well”

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Posted 4 years ago

“Excellent service from ordering to delivery of products. I was kept informed throughout and the items were delivered within two days. A phone call made to Customer Service with a bulb query was then transferred to the Sales Department where all was sorted. The staff were polite, friendly and efficient in dealing with the matter. It is the first time using Lighting Direct and I was very impressed with the whole process and the items received.”

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Posted 4 years ago

“Great prompt service”

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Posted 4 years ago

Your feedback is very much appreciated. Thank you. The Customer Care Team

Posted 3 years ago

“Lovely light fitting and Speedy delivery thank you”

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Posted 4 years ago

Your feedback is very much appreciated. Thank you. The Customer Care Team

Posted 3 years ago

“Very easy to deal with and very punctual delivery very happy with lighting direct.”

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Posted 4 years ago

Thank you so much for your lovely feedback. The Customer Care Team

Posted 3 years ago

“Lovely quality light”

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Posted 4 years ago

Thank you so much for your lovely feedback. The Customer Care Team

Posted 3 years ago

“Fast efficient service”

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Posted 4 years ago

You are very welcome. Thank you. The Customer Care Team

Posted 3 years ago

“Fantastic service! Goods as described with good option to return if goods not wanted. Will use this company again!”

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Posted 4 years ago

Your feedback is very much appreciated. Thank you The Customer Care Team

Posted 3 years ago

Lighting Direct is rated 4.7 based on 16,920 reviews