Lighting Direct Reviews

Name: Lighting Direct
Address: 24-26 Vincent Avenue, Crownhill, Milton Keynes, Buckinghamshire
Rating: 4.68

4.7 Rating 16,920 Reviews

93 %

of reviewers recommend Lighting Direct

4.7

Based on 16,920 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

About Lighting Direct:

Lighting Direct first appeared back in June 2000 and very quickly became regarded as one of the best consumer lighting suppliers on the web, regularly going toe-to-toe with high street entities and providing a comprehensive range, great value and good service. With big brand names, long lasting LED bulbs and exclusive own brand lights you can find everything you need for your home at Lighting Direct.

Visit Website

Email:

customerservice@lighting-direct.co.uk

Location:

24-26 Vincent Avenue,
Crownhill,
Milton Keynes
Buckinghamshire
MK8 0AB

Lighting Direct 5 star review on 17th August 2025

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The item came on time. They were well packed and arrived in perfect condition. The lights are of good quality and look great and a fair price. Will not hesitate to use them again .”

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Posted 3 years ago

Thank you, we look forward to you shopping with us again soon. Customer Care Team

Posted 3 years ago

“Ordered a Taurus Coastal motion sensor outside light on Friday evening (cheaper than Wickes) and it was delivered Monday pm. Fitted Tuesday no problems good quality.”

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Posted 4 years ago

We are delighted you are so pleased with your purchase. Customer Care Team

Posted 3 years ago

“Very pleased with the light, works as stated .”

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Posted 4 years ago

We are very thankful for your very kind comments Customer Care Team

Posted 3 years ago

“Really stylish touch lamps for my guest bedroom”

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Posted 4 years ago

We are very grateful for your feedback. Customer Care Team

Posted 3 years ago

“Brilliant up down kights, fab quality! Thank youfor getting t hem out asap much appreciated! Would recommend for sure!😃😃😃😃😃”

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Posted 4 years ago

We work very hard to provide excellent customer service so thank you for your acknowledgement. Customer Care Team

Posted 3 years ago

“Had a string of lights from a few years ago, which have been brilliant. The first bulb went recently so bought 5 spares. They arrived the next day!! Superb service and excellent lights.”

Lighting Direct 5 star review on 17th December 2021

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Posted 4 years ago

We work very hard to provide excellent customer service so thank you for your acknowledgement. CUstomer Care Team

Posted 3 years ago

“Excellent service would use them again”

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Posted 4 years ago

Thank you, we look forward to you shopping with us again soon. Customer Care Team

Posted 3 years ago

“great service and quality product”

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Posted 4 years ago

Thank you for your very kind comments. Customer Care Team

Posted 3 years ago

We are delighted you are so pleased with your purchase. Customer Care Team

Posted 3 years ago

“Great product, excellent service and prompt delivery. All you could ask for.”

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Posted 4 years ago

We are very grateful for your feedback. Customer Care Team

Posted 3 years ago

“Good product range and quality excellent. Fast delivery and very well packed”

Helpful Report

Posted 4 years ago

We are very thankful for your very kind comments. Customer Care Team

Posted 3 years ago

“Very prompt response to order with delivery faster than I had expected. The goods were well packed and in good order.”

Helpful Report

Posted 4 years ago

We work very hard to provide excellent customer service so thank you for your acknowledgement. Customer Care Team

Posted 3 years ago

“Items delivered promptly, all as informed by email. Impressed!”

Helpful Report

Posted 4 years ago

We work very hard to provide excellent customer service so thank you for your acknowledgement. Customer Care Team

Posted 3 years ago

“Very fast delivery good quality”

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Posted 4 years ago

You are very welcome. Thank you. Customer Care Team

Posted 3 years ago

“Excellent and service.”

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Posted 4 years ago

We are very grateful for your feedback. Customer Care Team

Posted 3 years ago

“Looks nicer that illustration. Beautiful Christmas decoration and lights up well.”

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Posted 4 years ago

We are delighted you are so pleased with your purchase. Customer Care Team

Posted 3 years ago

“Like many people over the last two years online shopping has become the norm and experiences vary.I've not used this company before and the first impression is how professional it is in its approach.Very much geared to providing a service online its actually rather good.The product range is impressive,prices competitive and whatever the amount you spend they treat it as if its the most important thing they have done that day.I'm keen to upgrade light fittings now which is something I hadn't considered until seeing the variety of fittings on the site so may well use them.In any event I'm very impressed at the quality,price and speed of delivery.Thank you.”

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Posted 4 years ago

Thank you so much! The Customer Care Team

Posted 4 years ago

“Excellent service of quality products at a great price. Very speedy delivery. Highly recommended”

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Posted 4 years ago

We are very thankful for your very kind comments Customer Care Team

Posted 3 years ago

“Have ordered a few things with Lighting Direct and have been happy with them all. Well packed and good delivery”

Helpful Report

Posted 4 years ago

We work very hard to provide excellent customer service so thank you for your acknowledgement. Customer Care Team

Posted 3 years ago

“Impressed with the quality, value and efficient delivery.”

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Posted 4 years ago

We very much appreciate you getting in touch. Customer Care Team

Posted 3 years ago

“Good service”

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Posted 4 years ago

You are very welcome. Thank you. Customer Care Team

Posted 3 years ago

Lighting Direct is rated 4.7 based on 16,920 reviews