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Lighting Direct Reviews

4.7 Rating 17,040 Reviews
93 %
of reviewers recommend Lighting Direct
4.7
Based on 17,040 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
98%
Accurate And Undamaged Orders
Greater than 91%
Customer Service
Communication Channels
Telephone, Live Chat, Email
Read Lighting Direct Reviews

About Lighting Direct:

Lighting Direct first appeared back in June 2000 and very quickly became regarded as one of the best consumer lighting suppliers on the web, regularly going toe-to-toe with high street entities and providing a comprehensive range, great value and good service. With big brand names, long lasting LED bulbs and exclusive own brand lights you can find everything you need for your home at Lighting Direct.

Visit Website

Email:

customerservice@lighting-direct.co.uk

Location:

24-26 Vincent Avenue,
Crownhill,
Milton Keynes
Buckinghamshire
MK8 0AB

Great device first class
Helpful Report
Posted 7 years ago
Speedy delivery. Lights are exactly what we want.
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Posted 7 years ago
Delivery was quick and bulbs as described
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Posted 7 years ago
Brilliant service. Easy to order, the website is easy to navigate and find the products you're looking for too. They have an amazing selection of products at good prices and the delivery is quick and reliable. I've purchased from them a few times now and have been kept informed of the progress of my order throughout.
Helpful Report
Posted 7 years ago
Received promptly and packaged well
Helpful Report
Posted 7 years ago
Great product. Would recommend.
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Posted 7 years ago
Good website and products. Easy ordering Efficient delivery
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Posted 7 years ago
Would purchase again
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Posted 7 years ago
Excellent product, excellent prices, excellent service.
Helpful Report
Posted 7 years ago
The wrong package was delivered on the 27 December and I have try to get it back although it had my name and address on it was full of strip lights for a coach.I would really like it moved I would put it outside but I don't want to be blamed for any damage.i am pleased with my own purchase please resolve this soon
Helpful Report
Posted 7 years ago
Very fast efficient service.
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Posted 7 years ago
The advice from the helpline people was very good and would get 5 stars on own merit BUT for the fact you use a premium rate phone number that resulted in an additional £7 cost to my purchase.... c'mon, that's not good customer service in 2018!
Helpful Report
Posted 7 years ago
Good product, fast delivery, fair price. Thank you
Helpful Report
Posted 7 years ago
Fast delivery. Great prices. Great light. Need I say more
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Posted 7 years ago
Excellent service and a very good product. Arrived at the time given in a well packaged carton.
Helpful Report
Posted 7 years ago
Delivery was speedy. Better quality fitting needed to hold light on ceiling
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Posted 7 years ago
great service arrived on time as described
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Posted 7 years ago
Ordered on line. Delivered earlier than promised over phone.
Helpful Report
Posted 7 years ago
Very efficient service. Ordered over Christmas and lights arrived on the date stated. Delivered by DPD so had a 1 hour delivery time slot. Lights well packaged and exactly as described. The price seemed reasonable. Overall very good service. Will use again.
Helpful Report
Posted 7 years ago
The first purchase I made had to be returned (no fault with the product, just a change of mind on my behalf) - but I found the returns process to be a faff. Firstly, I don't have a printer so had to arrange for my daughter to print off a returns label and bring it over to me. Secondly, my nearest branch of DPD to drop off the return parcel only opens between 9am and 1pm on Saturdays - and as I work away all week this isn't very convenient. Also, the nearest nominated DPD drop off point is a 14 mile round trip from my home. A very big faff indeed. Thirdly, you charged me £5..00 for the privilege :(
Helpful Report
Posted 7 years ago
Lighting Direct is rated 4.7 based on 17,040 reviews