Lighting Direct Reviews

Name: Lighting Direct
Address: 24-26 Vincent Avenue, Crownhill, Milton Keynes, Buckinghamshire
Rating: 4.68

4.7 Rating 17,019 Reviews

93 %

of reviewers recommend Lighting Direct

4.7

Based on 17,019 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	Greater than 90%
Customer Service
Communication Channels	Email, Telephone, Live Chat

About Lighting Direct:

Lighting Direct first appeared back in June 2000 and very quickly became regarded as one of the best consumer lighting suppliers on the web, regularly going toe-to-toe with high street entities and providing a comprehensive range, great value and good service. With big brand names, long lasting LED bulbs and exclusive own brand lights you can find everything you need for your home at Lighting Direct.

Visit Website

Email:

customerservice@lighting-direct.co.uk

Location:

24-26 Vincent Avenue,
Crownhill,
Milton Keynes
Buckinghamshire
MK8 0AB

Lighting Direct 5 star review on 26th June 2026

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Need to check goods before dispatch”

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Posted 11 years ago

Sincere apologies, John. It was an error on our part that an item appears to have left our warehouse not reaching our usual impeccable standards. I will be in touch with regard to discussing this further. Thank you for taking the time to leave feedback. It is much appreciated. Kind Regards, Patricia Mullane Customer Care Team Leader

Posted 6 years ago

“Excellent service and great product”

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Posted 6 years ago

“You were OK”

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Posted 9 years ago

“Good service”

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Posted 11 years ago

“Thanks to Jayne Bates, Customer Services who got in touch after I hadn't received lights (due to me submitting wrong address details), she was very polite, professional and helpful; a pleasure to converse with.”

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Posted 12 years ago

“Arrived on time just as I expected. Product as described”

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Posted 9 years ago

“good”

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Posted 6 years ago

“Good fast service”

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Posted 10 years ago

“Delivered when they said it would be. Only couple of days wait”

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Posted 7 years ago

“Helpful customer service staff.”

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Posted 7 years ago

“Correct item at right price delivered promptly”

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Posted 9 years ago

“I would recommend for both service and value of product and am very happy with my experience with Lighting Direct.”

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Posted 6 years ago

“Good service”

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Posted 8 years ago

“Ordering, delivery and packaging all excellent. I was kept updated on parcel order and delivery at all times.”

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Posted 6 years ago

“No comment to add.”

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Posted 10 years ago

“I would buy from them again. My purchases arrived promptly.”

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Posted 7 years ago

“Product arrived quickly although order confirmation email did not appear.”

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Posted 11 years ago

I am very sorry for the lack of confirmation as this is an automated email it may have been directed to your Junkmail if this is the case please accept my apologies. I am glad you have found the right product for you. Regards Jayne Bates Customer Service Advisor

Posted 6 years ago

“The service was First Class and I would use again. The lights are made well, but the light was not as bright as I wanted.Exceptable never the less.”

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Posted 8 years ago

“They came the next day very good service”

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Posted 8 years ago

“First class service packed well”

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Posted 11 years ago

Lighting Direct is rated 4.7 based on 17,019 reviews