LifeConnect24 Reviews

Name: LifeConnect24
Address: 42 Barnard Rd, Bowthorpe Employment Area,, Norwich, Norfolk
Rating: 4.68

4.7 Rating 7,876 Reviews

93 %

of reviewers recommend LifeConnect24

4.7

Based on 7,876 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

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LifeConnect24 5 star review on 26th November 2024

LifeConnect24 5 star review on 5th March 2022

Steven North

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I'm writing this on behalf of my Dad. I was familiar with Life Connect24 having had it for my mum. It was easy to set up. I was able to discuss the options and chose one with the Falls option. It was delivered to my house the next day. It was well packaged and easy to set up. I was able to add myself as an emergency contact at the time and then other family members later by calling up. Despite his objections before I got it, my Dad is happily wearing the pendent and hasn't mentioned the LifeConnect since. Hopefully he never has to use it but at least his family has peace of mind.”

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Posted 1 year ago

“Updated me and explained the benefits of upgrading to a new Digital box. All costs explained to my satisfaction. Delivery of the new box came within two days, excellent. Really easy to install and return of old equipment so simple, using the existing packaging, that the new box came in, and pre paid return sticker supplied. I have got to say the lady, Sue, who I spoke to was magnificent, willing to listen & give out sound advice. Very pleasant & professional, Thank You”

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Posted 1 year ago

“I lost the push button on my pendant phoned lifeconnect24 received a new one the next day.great service”

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Posted 1 year ago

“all tests properly concluded BUT payment terms not yet finalised for CHANGE to ANNUAL payment NOT quarterly”

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Posted 1 year ago

“Have looked after me very well. Also so helpful and polite when I have accidentally knocked my wrist watch.Samuel was a big help today to solve this matter”

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Posted 1 year ago

Thank you for taking the time to leave a review. We are pleased to hear that you are satisfied with the service, and that Samuel was able to support you. We will be sure to pass on your comments. Rest assured that our team are always available to provide support when needed. Kind regards, LifeConnect24

Posted 1 year ago

“Very helpful”

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Posted 1 year ago

Thank you for taking the time to leave a review. We are pleased to hear that you are finding the service useful. Rest assured that our team are always available to provide support when needed. Kind regards, LifeConnect24

Posted 1 year ago

“I am very impressed, I rang for information about the system,decided to go ahead it arrived the following day was easy to set up and working . Staff very helpful on phone.”

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Posted 1 year ago

Thank you for taking the time to leave a review. We are pleased to hear that you are satisfied with the service and your order arrived on time. Rest assured that our team are always available to provide support when needed. Kind regards, LifeConnect24

Posted 1 year ago

“Have had to use the fall alarm a number of times in the last few weeks and it is reassuring to know help is at hand. The call operators are always efficient and respond quickly and are pleasant to speak to. This service is a real life saver.”

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Posted 1 year ago

Thank you for taking the time to leave a review. We are pleased to hear that you are satisfied with the service and that it is providing the reassurance you need. Rest assured that our team are always available to provide support when needed. Kind regards, LifeConnect24

Posted 1 year ago

“Very pleased with the service thanks”

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Posted 1 year ago

Thank you for taking the time to leave a review. We are pleased to hear that you are satisfied with the service. Rest assured that our team are always available to provide support when needed. Kind regards, LifeConnect24

Posted 1 year ago

“Very helpful and friendly staff on the phone. Calls answered promptly.”

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Posted 1 year ago

“Very good service all round would recommend”

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Posted 1 year ago

Hello Lyn, Thank you for taking the time to leave a review. We are pleased to hear that you are satisfied with the service and appreciate you for recommending us. Rest assured that our team are always available to provide support when needed. Kind regards, LifeConnect24

Posted 1 year ago

“Had great support from Lifeline 24. From choosing which package to fitting and testing. Lovely caring team and nothing too much trouble when asking questions. And puts my families minds at rest.”

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Posted 1 year ago

Hello Ann, Thank you for taking the time to leave a review. We are pleased to hear that you are satisfied with the service and it is providing your family with peace of mind. Rest assured that our team are always available to provide support when needed. Kind regards, LifeConnect24

Posted 1 year ago

“Excellent customer service. Very knowledgeable on the product and ran me through how to rest the system and locate my Fathers unit in an ideal location to get the best signal.”

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Posted 1 year ago

Hello Steve, Thank you for taking the time to leave a review. We are pleased to hear that you are satisfied with the service. Rest assured that our team are always available to provide support when needed. Kind regards, LifeConnect24

Posted 1 year ago

“Excellent sales and service team. Arrived next day and was extremely easy to set up. Although we're hoping Dad won't need it he has accidently pressed the button, response was really quick and sympathetic which has put my Dads's mind at ease and made us feel a lot more comfortable about him living alone.”

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Posted 1 year ago

Hello Harry, Thank you for taking the time to leave a review. We are pleased to hear you are satisfied with the service and that it is providing peace of mind. Rest assured that our team are always available to provide support when needed. Kind regards, LifeConnect24

Posted 1 year ago

“Prompt friendly service and helpful guidance for set up. Seems to be exactly what I need.”

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Posted 1 year ago

“Really happy with the alarm and service alarm turned up in 2 days and was easy to connect”

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Posted 1 year ago

Hello Derek, Thank you for taking the time to leave a review. We are pleased to hear that you are satisfied with the service and found it easy to setup. Rest assured that our team are always available to provide support when needed. Kind regards, LifeConnect24

Posted 1 year ago

“Very helpful customer service ,very good price compared to other company's. I haven't received mine yet as I only ordered last night so I'll keep you up to date”

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Posted 1 year ago

“I took this out for my father in law and tested it. All appears to be in order and the test calls were answered promptly giving me peace of mind.”

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Posted 1 year ago

Hello Robert, Thank you for taking the time to leave a review. We are pleased that you are satisfied with the service you have received and that it is providing peace of mind. Rest assured that our team are always on hand to provide support when it's needed. Kind regards, LifeConnect24

Posted 1 year ago

“Very promt delivery. Easy set up and really helpful and polite when testing.”

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Posted 1 year ago

Hello Lynne, Thank you for taking the time to leave a review. We are pleased to hear you are satisfied with the service you have received. Rest assured that our team are always on hand to provide support when needed. Kind regards, LifeConnect24

Posted 1 year ago

“I did not order a new alarm. I do not have a new alarm. A new alarm was sent to me in error and was returned via Royal Mail on Saturday 04.11.2023”

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Posted 1 year ago

Hello, Thank you for your review today and for taking the time to leave your feedback on the Service. I am sorry to hear that you experienced some difficulties with the dispatching of our equipment. I am glad to hear that the issue has been resolved and would like to assure you that your feedback will be raised with the relevant department for future review. Best Wishes, Ash

Posted 1 year ago

LifeConnect24 is rated 4.7 based on 7,876 reviews