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LifeConnect24 Reviews

4.7 Rating 7,942 Reviews
93 %
of reviewers recommend LifeConnect24
4.7
Based on 7,942 reviews
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LifeConnect24 5 star review on 26th November 2024
John Baily
LifeConnect24 5 star review on 13th November 2024
Nigel Hill
LifeConnect24 5 star review on 3rd May 2024
Pete Smith
LifeConnect24 5 star review on 13th May 2022
Andrew Southgate
LifeConnect24 5 star review on 13th May 2022
Andrew Southgate
LifeConnect24 5 star review on 13th May 2022
Andrew Southgate
LifeConnect24 5 star review on 5th March 2022
Steven North
25
Anonymous
Anonymous  // 01/01/2019
Received bracelet life line. Haven't had to use it yet.
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Posted 2 years ago
Hello Angela, Thank you for taking the time to leave a review. We are pleased to hear that you are satisfied with the service. Rest assured that our team are always available to provide support when needed. Kind regards, LifeConnect24
Posted 2 years ago
All seems well except the distance quoted up to 100m. My mother’s greenhouse is less than 100m from her house yet there is no coverage there. Minimal mobile reception steered us away from GPS and we need a fall decector.
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Posted 2 years ago
Hello Susie, Thank you for taking the time to leave a review. We are pleased to hear that you are happy with the service overall, but apologise that the range of your alarm hasn't been as expected. Our fall detector alarms have a range of up to 100m, though this can be reduced by thick walls. If you would like additional information, please call our customer service team on 0800 999 0300 and we will be happy to help find a solution. Kind regards, LifeConnect24
Posted 2 years ago
Very good and efficient service
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Posted 2 years ago
Hello Anne, Thank you for taking the time to leave a review. We are pleased to hear that you are satisfied with the service. Rest assured that our team are always available to provide support when needed. Kind regards, LifeConnect24
Posted 2 years ago
With the link-up to Lifeline 24, my daughter had no trouble in working it out! I tested it near the box and at the end of my garden (and when I accidentally pressed the alarm on my wrist). They were on the phone straight away - amazing!
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Posted 2 years ago
Thank you for taking the time to leave a review. We are pleased to hear that you are satisfied with the service and that everything is working as expected. Rest assured that our team are always available to provide support when needed. Kind regards, LifeConnect24
Posted 2 years ago
Ordered early afternoon, delivered the next morning, which was a Saturday. Very easy installation, given us peace of mind. My thanks to Jos, who helped me through it.
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Posted 2 years ago
Hi Karen, Thank you for taking the time to leave a review. We are pleased to hear that you are satisfied with the service and that it is providing you with peace of mind. Rest assured that our team are always available to provide support when needed. Kind regards, LifeConnect24
Posted 2 years ago
I’ve been thinking of having an alarm for a while, and am so glad I finally did. It’s been such a relief to myself and my family to have the 24/7 support of the wonderful team. Each stage from making contact to setting up and using is so easy. My wrist alarm is comfortable and smart. A truly perfect service.
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Posted 2 years ago
Hi Fay, Thanks for taking the time to leave a review. We are pleased to hear that our service has helped to relieve your worries. Rest assured that our team are always available to provide support when needed. Kind regards, LifeConnect24
Posted 2 years ago
Very simple & easy set as stated by the customer service team
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Posted 2 years ago
Hi Gary, Thank you for taking the time to leave a review. We are pleased to hear that you are satisfied with the service. Rest assured that our team are always available to provide support when needed. Kind regards, LifeConnect24
Posted 2 years ago
Excellent. Peace of mind for both me and my family knowing that help is at hand should it be needed.
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Posted 2 years ago
Hello Carole, Thank you for taking the time to leave a review. We are pleased to hear that you are satisfied with the service and that it is providing you with peace of mind. Rest assured that our team are always available to provide support when needed. Kind regards, LifeConnect24
Posted 2 years ago
The lady on the phone was very knowledgeable and efficient.
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Posted 2 years ago
Hello Vincenzo, Thank you for taking the time to leave a review. We are pleased you had a pleasant experience when calling us. Rest assured that our team are always available to provide support when needed. Kind regards, LifeConnect24
Posted 2 years ago
Super quick delivery , great support from customer service
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Posted 2 years ago
Hello Susan, Thank you for taking the time to leave a review. We are pleased to hear that you are satisfied with the service. Rest assured that our team are always available to provide support when needed. Kind regards, LifeConnect24
Posted 2 years ago
Very impressed so far, both from product testing operation, service and communications.
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Posted 2 years ago
Hello Jennifer, Thank you for taking the time to leave a review. We are pleased to hear that you are satisfied with the service. Rest assured that our team are always available to provide support when needed. Kind regards, LifeConnect24
Posted 2 years ago
Easy to use very kind and knowledgeable staff all round
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Posted 2 years ago
Hello Julia, Thank you for taking the time to leave a review. We are pleased to hear that you are satisfied with the service. Rest assured that our team are always available to provide support when needed. Kind regards, LifeConnect24
Posted 2 years ago
Your Sales representative was very helpful and understanding and explained the options very clearly.
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Posted 2 years ago
Hello Ruth, Thank you for taking the time to leave a review. We are pleased to hear that you had a positive experience when speaking to us. Rest assured that our team are always available to provide support when needed. Kind regards, LifeConnect24
Posted 2 years ago
Thanks to Joss i am happy with my purchase
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Posted 2 years ago
Hello Michael, Thank you for taking the time to leave a review. We are pleased to hear that you are satisfied with the service and that Joss could assist you. Rest assured that our team are always available to provide support when needed. Kind regards, LifeConnect24
Posted 2 years ago
I was pleased to speak to Jos about an alarm to help me in my home he was so helpfull .
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Posted 2 years ago
Hello Michael, Thank you for taking the time to leave a review. We are pleased to hear that Jos could assist you and that you are satisfied with the service. Rest assured that our team are always available to provide support when needed. Kind regards, LifeConnect24
Posted 2 years ago
The service over the phone is fantastic but the online and in-box instructions are over simplified and lack important details like how to pair a pendant to the base station and how to setup the WiFi backup connection. Had to call the helpline to complete the setup.
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Posted 2 years ago
Thank you for taking the time to leave a review. We are pleased to hear that you are happy with the service and will take your comments onboard regarding the instructions provided. Rest assured that our team are always available to provide support when needed. Kind regards, LifeConnect24
Posted 2 years ago
Received the next day, set up was simple and the Customer Service is Excellent
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Posted 2 years ago
Hello Jean, Thank you for taking the time to leave a review. We are pleased to hear that you are satisfied with the service. Rest assured that our team are always available to provide support when needed. Kind regards, LifeConnect24
Posted 2 years ago
First class customer service!!! What a refreshing change for a telephone call to be answered quickly, by a "real person" who was knowledgeable, understanding, reassuring and very patient. "Jos" helped me to choose the right support, and nothing was too much trouble. Definitely recommend!!!
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Posted 2 years ago
Hello Pamela, Thank you for taking the time to leave a review. We're pleased to hear that you're satisfied with the service and that Jos could assist you. Rest assured that our team are always available to provide support when needed. Kind regards, LifeConnect24
Posted 2 years ago
Was good but want to know if you install a safty box outside my front door
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Posted 2 years ago
Prompt and very good service.
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Posted 2 years ago
Hello Malcolm, Thank you for taking the time to leave a review. We're pleased to hear that you're satisfied with the service. Rest assured that our team are always available to provide support when needed. Kind regards, LifeConnect24
Posted 2 years ago
LifeConnect24 is rated 4.7 based on 7,942 reviews