Hello Angela,
Thank you for taking the time to leave a review. We are pleased to hear that you are satisfied with the service.
Rest assured that our team are always available to provide support when needed.
Kind regards,
LifeConnect24
“All seems well except the distance quoted up to 100m. My mother’s greenhouse is less than 100m from her house yet there is no coverage there. Minimal mobile reception steered us away from GPS and we need a fall decector.”
Hello Susie,
Thank you for taking the time to leave a review. We are pleased to hear that you are happy with the service overall, but apologise that the range of your alarm hasn't been as expected.
Our fall detector alarms have a range of up to 100m, though this can be reduced by thick walls. If you would like additional information, please call our customer service team on 0800 999 0300 and we will be happy to help find a solution.
Kind regards,
LifeConnect24
Hello Anne,
Thank you for taking the time to leave a review. We are pleased to hear that you are satisfied with the service.
Rest assured that our team are always available to provide support when needed.
Kind regards,
LifeConnect24
“With the link-up to Lifeline 24, my daughter had no trouble in working it out! I tested it near the box and at the end of my garden (and when I accidentally pressed the alarm on my wrist). They were on the phone straight away - amazing!”
Thank you for taking the time to leave a review. We are pleased to hear that you are satisfied with the service and that everything is working as expected.
Rest assured that our team are always available to provide support when needed.
Kind regards,
LifeConnect24
“Ordered early afternoon, delivered the next morning, which was a Saturday. Very easy installation, given us peace of mind. My thanks to Jos, who helped me through it.”
Hi Karen,
Thank you for taking the time to leave a review. We are pleased to hear that you are satisfied with the service and that it is providing you with peace of mind.
Rest assured that our team are always available to provide support when needed.
Kind regards,
LifeConnect24
“I’ve been thinking of having an alarm for a while, and am so glad I finally did. It’s been such a relief to myself and my family to have the 24/7 support of the wonderful team. Each stage from making contact to setting up and using is so easy. My wrist alarm is comfortable and smart. A truly perfect service.”
Hi Fay,
Thanks for taking the time to leave a review. We are pleased to hear that our service has helped to relieve your worries.
Rest assured that our team are always available to provide support when needed.
Kind regards,
LifeConnect24
Hi Gary,
Thank you for taking the time to leave a review. We are pleased to hear that you are satisfied with the service.
Rest assured that our team are always available to provide support when needed.
Kind regards,
LifeConnect24
Hello Carole,
Thank you for taking the time to leave a review. We are pleased to hear that you are satisfied with the service and that it is providing you with peace of mind.
Rest assured that our team are always available to provide support when needed.
Kind regards,
LifeConnect24
Hello Vincenzo,
Thank you for taking the time to leave a review. We are pleased you had a pleasant experience when calling us.
Rest assured that our team are always available to provide support when needed.
Kind regards,
LifeConnect24
Hello Susan,
Thank you for taking the time to leave a review. We are pleased to hear that you are satisfied with the service.
Rest assured that our team are always available to provide support when needed.
Kind regards,
LifeConnect24
Hello Jennifer,
Thank you for taking the time to leave a review. We are pleased to hear that you are satisfied with the service.
Rest assured that our team are always available to provide support when needed.
Kind regards,
LifeConnect24
Hello Julia,
Thank you for taking the time to leave a review. We are pleased to hear that you are satisfied with the service.
Rest assured that our team are always available to provide support when needed.
Kind regards,
LifeConnect24
Hello Ruth,
Thank you for taking the time to leave a review. We are pleased to hear that you had a positive experience when speaking to us.
Rest assured that our team are always available to provide support when needed.
Kind regards,
LifeConnect24
Hello Michael,
Thank you for taking the time to leave a review. We are pleased to hear that you are satisfied with the service and that Joss could assist you.
Rest assured that our team are always available to provide support when needed.
Kind regards,
LifeConnect24
Hello Michael,
Thank you for taking the time to leave a review. We are pleased to hear that Jos could assist you and that you are satisfied with the service.
Rest assured that our team are always available to provide support when needed.
Kind regards,
LifeConnect24
“The service over the phone is fantastic but the online and in-box instructions are over simplified and lack important details like how to pair a pendant to the base station and how to setup the WiFi backup connection. Had to call the helpline to complete the setup.”
Thank you for taking the time to leave a review. We are pleased to hear that you are happy with the service and will take your comments onboard regarding the instructions provided.
Rest assured that our team are always available to provide support when needed.
Kind regards,
LifeConnect24
Hello Jean,
Thank you for taking the time to leave a review. We are pleased to hear that you are satisfied with the service.
Rest assured that our team are always available to provide support when needed.
Kind regards,
LifeConnect24
“First class customer service!!!
What a refreshing change for a telephone call to be answered quickly, by a "real person" who was knowledgeable, understanding, reassuring and very patient.
"Jos" helped me to choose the right support, and nothing was too much trouble.
Definitely recommend!!!”
Hello Pamela,
Thank you for taking the time to leave a review. We're pleased to hear that you're satisfied with the service and that Jos could assist you.
Rest assured that our team are always available to provide support when needed.
Kind regards,
LifeConnect24
Hello Malcolm,
Thank you for taking the time to leave a review. We're pleased to hear that you're satisfied with the service.
Rest assured that our team are always available to provide support when needed.
Kind regards,
LifeConnect24