LifeConnect24 Reviews

Name: LifeConnect24
Address: 42 Barnard Rd, Bowthorpe Employment Area,, Norwich, Norfolk
Rating: 4.70

4.7 Rating 7,371 Reviews

94 %

of reviewers recommend LifeConnect24

4.7

Based on 7,371 reviews


Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

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LifeConnect24 5 star review on 13th May 2022

Andrew Southgate

LifeConnect24 5 star review on 5th March 2022

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Seamless service from start to finish”

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Posted 4 hours ago

“I was really happy to have found your service online when my aunt fell ill and was discharged from hospital. I lived 30miles away from her and it gave me confidence of she needed anything I would be notified as she was fine before due to gauestro problems and becoming very weak was shockingly given a walking frame. I spoke to someone at LifeConnect named Harry who was absolutely wonderful to sign up with. He was extremely caring over the phone and professional. He gave me all the information I needed and explained things to me clearly, calmly and I felt really assured by him. The telephone could have not been that nice at all but it was. Also when I first tried ordering online it didn’t go through right. I was under so much stress I thought I had ordered it online after midnight.!..LifeConnect24 rang me the next day to ask if I was okay and meant to put an order through for the service. …I was really pleased about that and found them to be really helpful not pushy. It gave me some hope for my aunt during a really stressful, upsetting time. I felt at ease on the phone with Harry at LifeConnect24 and assured during and after our telephone call. I felt I had done something positive. Sadly I will need to cancel now but I just wanted to say thank you and especially to Harry there I spoke to for being so caring and professional.”

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Posted 6 hours ago

Hello Julia, Thank you for taking the time to leave a review. We are pleased to hear that you were satisfied with the service and that Harry could provide such a positive experience. We wish you and your family all the best for the future. Kind regards, LifeConnect24

Posted 6 hours ago

“Very helpful and speedy replacement equipment when a problem arose”

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Posted 7 hours ago

Hi Angela, Thanks for taking the time to leave a review. We're pleased to hear that you're satisfied with the service. Rest assured that our team are always available to provide support when needed. Kind regards, LifeConnect24

Posted 7 hours ago

“Excellent service with prompt delivery”

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Posted 2 days ago

Hello Pamela, Thank you for taking the time to leave a review. We are pleased to hear that you are satisfied with the service. Rest assured that our team are always available to provide support when needed. Kind regards, LifeConnect24

Posted 10 hours ago

“Super fast delivery and easy to set up. It's given my dad and the family great peace of mind. Thank you.”

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Posted 3 days ago

Hello Alan, Thank you for taking the time to leave a review. We are pleased to hear that you are satisfied with the service and that it is providing your family with peace of mind. Rest assured that our team are always available to provide support when needed. Kind regards, LifeConnect24

Posted 10 hours ago

“The customer care person called Jos was very helpful and explained the system to me.”

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Posted 3 days ago

Hello William, Thank you for taking the time to leave a review. We are pleased to hear that you are satisfied with the service and that Jos could assist you. Rest assured that our team are always available to provide support when needed. Kind regards, LifeConnect24

Posted 10 hours ago

“Peace of mind.”

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Posted 3 days ago

Hello Robert, Thank you for taking the time to leave a review. We are pleased to hear that you are satisfied with the service and that it is providing peace of mind. Rest assured that our team are always available to provide support when needed. Kind regards, LifeConnect24

Posted 10 hours ago

“Easy to order on line really helpfull when I has an issue”

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Posted 5 days ago

Hello Sue, Thank you for taking the time to leave a review. We are pleased to hear that you are satisfied with the service. Rest assured that our team are always available to provide support when needed. Kind regards, LifeConnect24

Posted 4 days ago

“Very satisfied, as I sent an email to request the form to initiate my initial set up and received one by return post with a stamped addressed envelope”

Helpful Report

Posted 5 days ago

Thank you for taking the time to leave a review. We are pleased to hear that you are satisfied with the service. Rest assured that our team are always available to provide support when needed. Kind regards, LifeConnect24

Posted 4 days ago

“Very easy set up”

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Posted 1 week ago

Hello Elsie, Thank you for taking the time to leave a review. We are pleased to hear that you are satisfied with the service. Rest assured that our team are always available to provide support when needed. Kind regards, LifeConnect24

Posted 1 week ago

“Great service.”

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Posted 1 week ago

Hello Maureen, Thank you for taking the time to leave a review. We are pleased to hear that you are satisfied with the service. Rest assured that our team are always available to provide support when needed. Kind regards, LifeConnect24

Posted 1 week ago

“I was helped through the purchase of my lifeline and was so pleased with the help I received at a difficult time due to the ill health of a family member.”

Helpful Report

Posted 1 week ago

Thank you for taking the time to leave a review. We are pleased to hear that you are satisfied with the service and wish your family member all the best. Rest assured that our team are always available to provide support when needed. Kind regards, LifeConnect24

Posted 1 week ago

“Very quick delivery and great help with setup”

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Posted 1 week ago

Hi Julie, Thanks for taking the time to leave a review. We're pleased to hear that you're satisfied with the service. Rest assured that our team are always available to provide support when needed. Kind regards, LifeConnect24

Posted 1 week ago

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Posted 1 week ago

“Very pleased and was so easy to set up and they responded very quickly when we tested it x”

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Posted 1 week ago

Hello Pearl, Thank you for taking the time to leave a review. We are pleased to hear that you are satisfied with the service. Rest assured that our team are always available to provide support when needed. Kind regards, LifeConnect24

Posted 1 week ago

“Excellent product which gives piece of mind to myself and family. Great value for money.”

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Posted 1 week ago

Hi Barry, Thanks for taking the time to leave a review. We're pleased to hear that you're satisfied with the service and it's providing peace of mind. Rest assured that our team are always available to provide support when needed. Kind regards, LifeConnect24

Posted 1 week ago

“The service has been exceptionally efficient from all staff and the initial setup from Harry was quick, thorough and very reassuring. The equipment is robust and easy to use and the quick response for a mistaken call from my dad was excellent. My dad is very happy with the product and it has given my siblings and I a lot of reassurance after he had a fall.”

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Posted 1 week ago

Hello Kim, Thank you for taking the time to leave a review. We are pleased to hear that you are satisfied with the service and that Harry could assist you. Rest assured that our team are always available to provide support when needed. Kind regards, LifeConnect24

Posted 1 week ago

“Very easy to do just plugged it in tested alarm and that was it set up”

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Posted 2 weeks ago

“We recently purchased a lifeline unit and we are very pleased. My Mum is 89 years old so we now have peace of mind 24 hours 7 days a week. What really impressed me was the professionalism of the Connect 24 staff. They were so friendly and helpful nothing was to much trouble. Highly recommended”

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Posted 2 weeks ago

Hello Margaret, Thank you for taking the time to leave a review. We are pleased to hear that you are satisfied with the service and appreciate your willingness to recommend us. Rest assured that our team are always available to provide support when needed. Kind regards, LifeConnect24

Posted 2 weeks ago

“An excellent back up service and I would recommend this product to anyone. Thank You Ian R”

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Posted 2 weeks ago

Hi Ian, Thanks for taking the time to leave a review. We're pleased to hear that you're satisfied with the service and appreciate your willingness to recommend us. Rest assured that our team are always available to provide support when needed. Kind regards, LifeConnect24

Posted 2 weeks ago

LifeConnect24 is rated 4.7 based on 7,371 reviews