Login
Start Free Trial Are you a business? Click Here

LifeConnect24 Reviews

4.7 Rating 7,946 Reviews
93 %
of reviewers recommend LifeConnect24

Write Your review

LifeConnect24 5 star review on 26th November 2024
John Baily
LifeConnect24 5 star review on 13th November 2024
Nigel Hill
LifeConnect24 5 star review on 3rd May 2024
Pete Smith
LifeConnect24 5 star review on 13th May 2022
Andrew Southgate
LifeConnect24 5 star review on 13th May 2022
Andrew Southgate
LifeConnect24 5 star review on 13th May 2022
Andrew Southgate
LifeConnect24 5 star review on 5th March 2022
Steven North
25
Anonymous
Anonymous  // 01/01/2019
“Siobhan was very, very helpful in explaining the different options available to us. Thank you !”
Helpful Report
Posted 2 years ago
Thank you for taking the time to leave a review. We are pleased to hear that Siobhan was able to assist you and that you are satisfied with the service. Rest assured that our team are always available to provide support when needed. Kind regards, LifeConnect24
Posted 2 years ago
“Customer services very helpful in sorting out ordering of new pendant. Very understanding and caring”
Helpful Report
Posted 2 years ago
Hello Mim, Thank you for taking the time to leave a review. We are pleased to hear that we could assist you in ordering your pendant and that you are satisfied with the service. Rest assured that our team are always available to provide support when needed. Kind regards, LifeConnect24
Posted 2 years ago
“Very happy”
Helpful Report
Posted 2 years ago
Thank you for taking the time to leave a review. We are pleased to hear that you are satisfied with the service. Rest assured that our team are always available to provide support when needed. Kind regards, LifeConnect24
Posted 2 years ago
“I telephoned today with a query regarding SmartLife personal alarm which I had not previously heard about. I was given a clear understanding of this alarm and realised my fall alarm was the one best suited to me. The operator was most helpful. Thank you.”
Helpful Report
Posted 2 years ago
Thank you for taking the time to leave a review. We are pleased to hear that we could assist you and that you are satisfied with the service. Rest assured that our team are always available to provide support when needed. Kind regards, LifeConnect24
Posted 2 years ago
“Your customer services assistant, Sue, couldn't have been more helpful & patient in explaining the options available and how to set up the new Smartlife aid for Mum after she lost her landline. Many thanks”
Helpful Report
Posted 2 years ago
Hello Linda, Thank you for taking the time to leave a review. We are pleased to hear that Sue was able to assist you and that your mum is now benefitting from the reassurance of a SmartLife alarm. Rest assured that our team are always available to provide support when needed. Kind regards, LifeConnect24
Posted 2 years ago
“Speedy response for purchase, delivery and set up”
Helpful Report
Posted 2 years ago
Thank you for taking the time to leave a review. We are pleased to hear that you are satisfied with the service. Rest assured that our team are always available to provide support when needed. Kind regards, LifeConnect24
Posted 2 years ago
“Great support from Samuel today in ordering the correct items I need to help minimise risk for my Mum.”
Helpful Report
Posted 2 years ago
Hello Denise, Thank you for taking the time to leave a review. We are pleased to hear that you are satisfied with the service and that Samuel was able to assist you. We will be sure to pass on your comments to the relevant department. Rest assured that our team are always available to provide support when needed. Kind regards, LifeConnect24
Posted 2 years ago
“Excellent service, dead easy to connect, very helpful staff, the alarm was activated about ten times, and we were informed very quickly, this resulted in us being able to quickly respond to dear Johns needs.”
Helpful Report
Posted 2 years ago
Hello Mike, Thank you for taking the time to leave a review. We are pleased to hear that you are satisfied with the service. Rest assured that our team are always on hand to provide support when needed. Kind regards, LifeConnect24
Posted 2 years ago
“Customer service (Kathy) extremely helpful. Very good company for peace f mind.”
Helpful Report
Posted 2 years ago
Hello Angela, Thank you for taking the time to leave a review. We are pleased to hear that you are satisfied with the service and that it is providing you with peace of mind. Rest assured that our team are always available to provide support when needed. Kind regards, LifeConnect24
Posted 2 years ago
“The alarm gives us peace of mind and is working very well.”
Helpful Report
Posted 2 years ago
Hello June, Thank you for taking the time to leave a review. We are pleased to hear that you are satisfied with the service and that it is providing you with peace of mind. Rest assured that our team are always available to provide support when needed. Kind regards, LifeConnect24
Posted 2 years ago
“Fast delivery and excellent help from Assistant to setup pendant”
Helpful Report
Posted 2 years ago
“Life connect 24 has given me my quality of life. Back I feel secure again in my own home.i wear my watch knowing that a very kind helpful team are there to help me if I need help.it also helps my family knowing that I have a very kind professional company looking after me i cannot fault them in any way . Feel confident in recommending them they do what they say”
Helpful Report
Posted 2 years ago
Hello Sheila, Thank you for taking the time to leave a review. We are pleased to hear that you are satisfied with the service and that we have helped improve your quality of life. Your willingness to recommend us to others is appreciated. Rest assured that our team are always available to provide support when needed. Kind regards, LifeConnect24
Posted 2 years ago
“Previously had system installed for my wife , did not have any problems, therefore it gives me confidence in installing same system for myself. Talking to you agent on the phone, guided me through the system thoroughly, and assured me that as i am not yet on a digital land line system your new system will cover this when it eventually happens”
Helpful Report
Posted 2 years ago
Thank you for taking the time to leave a review. We are pleased to hear that you are satisfied with the service. We can confirm that our service is prepared for the switch to digital phonelines and customers will remain connected. Rest assured that our team are always available to provide support when needed. Kind regards, LifeConnect24
Posted 2 years ago
“We felt it was a very good service from the start of the conversation on the phone to delivery”
Helpful Report
Posted 2 years ago
Hello Keith, Thank you for taking the time to leave a review. We are pleased to hear that you are satisfied with the service. Rest assured that our team are always available the provide support when needed. Kind regards, LifeConnect24
Posted 2 years ago
“Excellent in every way”
Helpful Report
Posted 2 years ago
Thank you for taking the time to leave a review. We are pleased to hear that you are satisfied with the service. Rest assured that our team are always available to provide support when needed. Kind regards, LifeConnect24
Posted 2 years ago
“Understanding of my what was needed”
Helpful Report
Posted 2 years ago
Thank you for taking the time to leave a review. We are pleased to hear that you are satisfied with the service. Rest assured that our team are always available to provide support when needed. Kind regards, LifeConnect24
Posted 2 years ago
“I paid for a pendant for my father at a cost of £300 for the year after he had had a stroke. After the initial year I paid for a second year in March 23. Following my mother’s death in May my father moved to a sheltered accommodation where they had their own service. As he no longer required this service I requested some sort of refund for the remaining 9 months. This was refused by the company, even though all the equipment is in perfect working order and could be returned as it came. it seems quite mean spirited to me not to offer something, given the circumstances.”
Helpful Report
Posted 2 years ago
“Spoken to Harry who was extremely knowledgable, polite and very helpful.”
Helpful Report
Posted 2 years ago
Thank you for taking the time to leave a review. We are pleased to hear that Harry was able to assist you and will be sure to pass on your comments to the relevant department. Rest assured that our team are always available to provide support when needed. Kind regards, LifeConnect24
Posted 2 years ago
“Good: response time is quick both by Customer Services and when the alatm is activated, which has happeneed occasionally by mistake ot for testing. Bad: theyl have a policy of charging the renewal over a month in advance of the start of the period. This prevents me from paying by direct debit, as I know no other service which takes money so much in advance.”
Helpful Report
Posted 2 years ago
“Brilliant product and service. I would highly recommend to anyone who has an elderly relative or someone who is vulnerable. They stayed on the line until we arrived and also called after to check if they could help in any other way.”
Helpful Report
Posted 2 years ago
Thank you for taking the time to leave a review. We are pleased to hear that you are satisfied with the service and that you would recommend it to others. Rest assured that our team are always available to provide support when needed. Kind regards, LifeConnect24
Posted 2 years ago
LifeConnect24 is rated 4.7 based on 7,946 reviews