“My mum is high risk of falls. So for peace of mind we got the lifeconnect24 falls alarm pendant installed so my mum could keep her independence. Everything was easy to complete and set up. All the call handlers are very kind and helpful. Would definitely recommend. Thankyou!!”
Hello Kasey,
Thank you for taking the time to leave a review. We are pleased to hear that you are satisfied with the service and that we are supporting your mum's independence and peace of mind.
Rest assured that our team are always available to provide support when needed.
Kind regards,
LifeConnect24
Thank you for taking the time to leave a review. We are pleased to hear that Hamza was able to assist you and will be sure to pass on your comments to the relevant department.
Rest assured that our team are always available to provide support when needed.
Kind regards,
LifeConnect24
“My mother has been with Lifeline for many years and it has given her and me peace of mind knowing they are always there. I have renewed our subscription today with Hamza who was polite, friendly and very helpful.”
Hello Joan,
Thank you for taking the time to leave a review. We are pleased to hear that you have remained satisfied with the service over the years and that we are continuing to provide you and your mother with peace of mind.
Rest assured that our team are always available to provide support when needed.
Kind regards,
LifeConnect24
Thank you for taking the time to leave a review. We are pleased to hear that you are satisfied with the service.
Rest assured that our team are always available to provide support when needed.
Kind regards,
LifeConnect24
Hello James,
Thank you for taking the time to leave a review. We are pleased to hear that you are satisfied with the service and that it is providing peace of mind.
Rest assured that our team are always available to provide support when needed.
Kind regards,
LifeConnect24
“I received my watch lifeline promptly after placing my order . Thank goodness I haven’t had to activate it , but feel confident that should I require help It will be provided more or less immediately”
Hello Shelagh,
Thank you for taking the time to leave a review. We are pleased to hear that you are satisfied with the service.
Rest assured that our team are always available to provide support when needed.
Kind regards,
LifeConnect24
Hello Paul,
Thank you for taking the time to leave a review. We are pleased to hear that you are satisfied with the service.
Rest assured that our team are always available to provide peace of mind when needed.
Kind regards,
LifeConnect24
“Excellent quality product and reasonably priced. Providing peace of mind for the family and especially for my Dad. Easy to set up and knowledgeable helpful staff at the end of the line.”
Hello David,
Thank you for taking the time to leave a review. We are pleased to hear that you are satisfied with the service and that it is providing peace of mind.
Rest assured that our team are always available to provide support when needed.
Kind regards,
LifeConnect24
“Thank you Harry for helping me choose the correct personal alarm for my mum in law. It’s reassuring to speak with someone who knows what’s available and how it works. Good to know that there is backup service available, if it’s required.
Thank you”
Hello Ciara,
Thank you for taking the time to leave a review. We are pleased to hear that you are satisfied with the service and that Harry was able to assist you. We will pass on your comments to the relevant department.
Rest assured that our team are always available to provide support when needed.
Kind regards,
LifeConnect24
“Very helpful in nearly all respects. Only minor issue was that did not get a dispatch email or tracking number for Royal Mail so took a few phone calls to resolve that and receive the product. Settling up was easy and everything else was very good.”
Hello Jeremy,
Thank you for taking the time to leave a review. We are pleased to hear that you are happy with the service and apologise for any inconvenience regarding the dispatch and tracking.
Rest assured that our team are always available to provide support when needed.
Kind regards,
LifeConnect24
“I have only had my lifeline a short time, but I was recently awoken in the night because I had inadvertently pressed the button. It was very comforting to know that there was someone looking out for me.”
Thank you for taking the time to leave a review. We are pleased to hear that you are satisfied with the service.
Rest assured that our team are always available to provide support when needed.
Kind regards,
LifeConnect24
Hello Don,
Thank you for taking the time to leave a review. We are pleased to hear that you are satisfied with the service.
Rest assured that our team are always available to provide support when needed.
Kind regards,
LifeConnect24
Hello Bob,
Thank you for taking the time to leave a review. We are pleased to hear that you are satisfied with the service and that it is providing you with peace of mind.
Rest assured that our team are always available to provide support when needed.
Kind regards,
LifeConnect24
“Got the box. Got charged £35 for set up fees. It didn't work and I ended up on the phone for half an hr up and down off the floor, unplugging box, plugging back in, crawling behind tv to try and set wifi up on it cause it wasn't workin. To then be told they'd send me another box and I had to send this one back. Surely its me who shod be getin the set up fee. What a joke. Good job it wasn't my 83 Yr dad havin to do it”
Hello Joanne,
Thank you for your review and for taking the time to share your thoughts on the Service.
I am sorry to hear that the initial experience has not been entirely positive for you. I can confirm that a private message has been sent to you in the hopes of resolving the matter, in addition to a report that has been created detailing your concerns.
Best wishes,
Ash
“We are reviewing this on behalf of my 91 year old mother.We purchased this alarm with fall detector for her after a couple of nasty falls. Everyone at the company has gone above and beyond with advice and help. The customer service is exemplary.”
Thank you for taking the time to leave a review. We are pleased to hear that you are satisfied with the service.
Rest assured that our team are always available to provide support when needed.
Kind regards,
LifeConnect24
“Harry was extremely helpful over the phone. Haven’t received the alarm yet but the service ordering the product was very easy. He was happy to answer and questions and walk through every step of the process.”
“Lifeline have been superb with their care and customer service, and I would recommend this company to anyone seeking this service (in fact, I often have). Everyone seems genuinely invested in helping those in need.”
Thank you for taking the time to leave a review. We are pleased to hear that you are satisfied with the service and that you would recommend us to others.
Rest assured that our team are always available to provide support when needed.
Kind regards,
LifeConnect24
