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Letterbox Gifts Reviews

4.7 Rating 1,592 Reviews

92 %

of reviewers recommend Letterbox Gifts

Company Reviews

Product Reviews

4.7

Based on 1,592 reviews


Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 86%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Letterbox Gifts:

Letterbox Gifts produce beautiful letterbox friendly gift sets containing British-made products, each being hand-wrapped in our workshop in Sheffield. They are designed to be delivered straight through standard letterboxes to avoid any annoying trips to the post office! There is a Letterbox Gift for every occasion, with each gift set coming with a complimentary greetings card which can be personalised with your own message. Letterbox Gifts also offer subscriptions, where a different Letterbox Gift comes through the door each month.

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Letterbox Gifts 5 star review on 16th June 2022

Letterbox Gifts 5 star review on 3rd May 2022

Letterbox Gifts 5 star review on 15th April 2022

Letterbox Gifts 5 star review on 1st April 2022

Letterbox Gifts 5 star review on 1st April 2022

Letterbox Gifts 5 star review on 29th March 2022

Letterbox Gifts 5 star review on 27th December 2021

36

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“This is a gift so they haven't had it yet! The smell is lovely”

Posted 7 months ago

Hi Linda, Thank you so much for your order and for taking the time to leave such a positive review. We hope the recipient loves their gift :) Kind regards, Lyndsey at Letterbox Gifts

Posted 7 months ago

“Delicious brownies that made a great birthday present for a colleague and delivered on time.”

Posted 7 months ago

Hi Sharon, Thank you for taking the time to leave us this lovely review. We're really happy to hear that your colleague enjoyed their brownies, that's wonderful to hear. Thank you again for your order from Letterbox Gifts, we greatly appreciate your support. Kind regards, Lyndsey at Letterbox Gifts

Posted 7 months ago

“lovely gift but arrived late”

Posted 7 months ago

Hi Tanya, Thank you so much for taking the time to leave us a review. We always try our best to deliver on the customers preferred delivery date. Our standard delivery option is 2-3 working days so I'm sorry to hear that your gift arrived later than you'd expected. We apologise again for any disappointment and please don't hesitate to reach out to us at hello@letterboxgiftshop.com with any further queries. Kind regards, Lyndsey at Letterbox Gifts

Posted 7 months ago

“Very pleased with letterbox gifts. My gift was delivered when it was supposed to. I was given updates to say when delivery would take place. My only downside is that I had to wait a while for updates regarding the order.”

Posted 7 months ago

Hi Mary, Thank you for taking the time to leave us a review. All emails concerning your order and delivery are sent automatically once we have dispatched your gift so I'm sorry to hear that there was a delay in receiving updates. If there is anything else we can to to help or if you have any further concerns, please reach out to us at hello@letterboxgiftshop.com and we would be happy to look into this for you. Kind regards, Lyndsey at Letterbox Gifts

Posted 7 months ago

“Lovely products, well packaged, delivered on time. Will use again. Highly recommended”

Posted 7 months ago

Hi Diane, Thank you so much for your positive review. It always makes our day to hear from our lovely customers and we want to thank you for supporting us. Kind regards, Lyndsey at Letterbox Gifts

Posted 7 months ago

“The receiver was very pleased with the gift but I thought the whole idea of letterbox gift is that they fitted through the letterbox Luckily someone was in to take the present in!”

Posted 7 months ago

Hi Lucy, Thank you so much for taking the time to leave a review. I'm sorry to hear that the post person did not use the letterbox to deliver your gift. All our packaging is specifically designed to fit through a standard sized UK letterbox. Whilst we make every effort to ensure this is communicated on our packaging, unfortunately, from time to time the Royal Mail officers makes the final decision on whether it's suitable to post through the letterbox. We apologise for any disappointment caused but we're pleased to hear that the recipient enjoyed their gift. Many thanks again for your order. Kind regards, Lyndsey at Letterbox Gifts

Posted 7 months ago

“I wanted a gift that could be posted through a letterbox so that my friend didn't need to be in for delivery. Didn't think wine was an option. How wrong could I be!. Great price, great choice would recommend.”

Posted 7 months ago

Hi Gemma, Thank you so much for taking the time to leave a wonderful review, we really do appreciate your kind words. It means so much to us that you enjoyed your experience with Letterbox Gifts. Kind regards, Lyndsey at Letterbox Gifts

Posted 7 months ago

“Very pleased with letterbox gifts and excellent service.”

Posted 7 months ago

Hi Judith, Thank you for taking the time to leave us this lovely review. We're delighted that you were happy with the customer service you received and that you enjoyed your experience with us. Thank you again! Kind regards, Lyndsey at Letterbox Gifts

Posted 7 months ago

“Very prompt dispatch and very quick response when I queried royal mail expected delivery date”

Posted 7 months ago

Hi Carmel, Thank you so much for taking the time to let us know about your positive experience with Letterbox Gifts. It's always a joy to hear from our customers. Kind regards, Lyndsey at Letterbox Gifts

Posted 7 months ago

“..............”

Posted 7 months ago

Hi Katy, Thank you so much for your 5 star review, we really do appreciate it :) Kind regards, Lyndsey at Letterbox Gifts

Posted 7 months ago

“I sent a chocolate box to my sister. Although I did not see the contents myself she sent me this message: "Oh my God! That choccy is SO delicious. The tin of honeycomb didn't last lone.....maybe 20 mins!"”

Posted 7 months ago

Hi Alison, Thank you very much for taking the time to leave us a positive review. We're so pleased to hear that your sister enjoyed her chocolate gift set - what fantastic feedback! Thank you again for your order, we really do appreciate your support. Kind regards, Lyndsey at Letterbox Gifts

Posted 7 months ago

“Delivered on time and will received by the recipient.”

Posted 8 months ago

Hello, Thank you so much for your positive review. It always makes our day to hear from our lovely customers and we want to thank you for supporting us. Kind regards, Lyndsey at Letterbox Gifts

Posted 7 months ago

“Great gift- this was sent to my friend going through a really hard time and she really appreciated it! Plus super quick delivery 🚚”

Posted 8 months ago

Hi Leah, Thank you so much for ordering and taking the time to leave a positive review. We really hope your gift helped to brighten your friends day. It means so much to us that you enjoyed your experience with Letterbox Gifts - thank you again. Kind regards, Lyndsey at Letterbox Gifts

Posted 7 months ago

“Beautiful gift. My only gripe is that it wouldn’t fit through the letterbox! All well in the end as it was left with a neighbour”

Posted 8 months ago

Hi Margaret, Thank you so much for taking the time to leave a review. I'm sorry to hear that the post person did not use the letterbox to deliver your gift. All our packaging is specifically designed to fit through a standard sized UK letterbox. Whilst we make every effort to ensure this is communicated on our packaging, unfortunately, from time to time the Royal Mail officers makes the final decision on whether it's suitable to post through the letterbox. We apologise for any disappointment caused but I'm pleased to hear that it was left with a neighbour. Many thanks again for your order. Kind regards, Lyndsey at Letterbox Gifts

Posted 7 months ago

“Excellent service and recipient loved the packaging and concept of letterbox delivery - thank you”

Posted 8 months ago

Hi Mandy, Thank you so much for your lovely review, we really do appreciate your kind words and support :) Kind regards, Lyndsey at Letterbox Gifts

Posted 7 months ago

“A couple of years ago, I received a letterbox gift from one of my friends and I loved it. I have ordered 2 this year for 2 different friends, and they both loved them. Good quality products for a good price. Easy ordering and you're kept up to date from order to delivery. I would definitely recommend.”

Posted 8 months ago

Hi Audrey, Thank you so much for taking the time to leave us your wonderful review! We love hearing that our customers are happy. It means so much to us that you love your experience with Letterbox Gifts and we want to thank you for your continued support. Kind regards, Lyndsey at Letterbox Gifts

Posted 7 months ago

“The goods arrived on time. My friend told me the macaroons were delicious. It was very easy to order. Thank you”

Posted 8 months ago

Hello, Thank you very much for your positive review, we're so happy that the recipient enjoyed their macaroons. Many thanks for your kind support :) Kind regards, Lyndsey at Letterbox Gifts

Posted 7 months ago

“Sent to a friend for her birthday and her review was.... Beautiful sturdy box, lovely wrapping tissue and smelt fabulous with the lavender pouch inside.”

Posted 8 months ago

Hi Karen, Oh wow, thank you so much for your wonderful review! We're thrilled to hear that your friend enjoyed her birthday gift. This has made our day! :) Kind regards, Lyndsey at Letterbox Gifts

Posted 7 months ago

“A beautiful selection, delivered on the day and much appreciated.”

Posted 8 months ago

Hello, Thank you for taking the time to leave us this lovely review. We're delighted that you were happy with the selection and that your gift arrived in a timely manner. Kind regards, Lyndsey at Letterbox Gifts

Posted 7 months ago

“Easy to order, very quick turnaround with delivery. My brother and sister-in-law to be were delighted with their engagement letterbox gift. Everything was wrapped very nicely and the candles smelled great!”

Posted 8 months ago

Hello, Wow, what a lovely review, thank you! We love hearing that our customers are happy and we're thrilled that your brother and sister-in-law enjoyed their engagement gift. Thank you so much again for your kind words and support of Letterbox Gifts. Kind regards, Lyndsey at Letterbox Gifts

Posted 8 months ago

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Letterbox Gifts is rated 4.7 based on 1,592 reviews