Letterbox Gifts Reviews

Name: Letterbox Gifts
Address: Unit 1 The Old Barracks, Edmund Road, Sheffield, Sheffield
Rating: 4.70

4.7 Rating 1,744 Reviews

93 %

of reviewers recommend Letterbox Gifts

4.7

Based on 1,744 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 86%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Letterbox Gifts:

Letterbox Gifts produce beautiful letterbox friendly gift sets containing British-made products, each being hand-wrapped in our workshop in Sheffield. They are designed to be delivered straight through standard letterboxes to avoid any annoying trips to the post office! There is a Letterbox Gift for every occasion, with each gift set coming with a complimentary greetings card which can be personalised with your own message. Letterbox Gifts also offer subscriptions, where a different Letterbox Gift comes through the door each month.

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Letterbox Gifts 5 star review on 16th June 2022

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Nicely presented and very quick delivery. Just a shame the box was too big to fit through the letterbox”

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Posted 4 years ago

We are sorry to hear that the gift set didn't fit through the letterbox, they are designed to fit through a standard size letterbox. Apologies for any inconvenience caused.

Posted 4 years ago

“Gift was delivered well in time and the receipient appreciated the contents.”

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Posted 4 years ago

“It was a few days late because they didn't take into account brexit changes for parcels outside the UK but otherwise perfect.”

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Posted 4 years ago

“I sent a mum-to-be gift box to my daughter. Excellent service, I was kept informed of delivery and it was beautifully wrapped. My daughter loved it, thank you.”

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Posted 4 years ago

“Rather discombobulated by the question where to leave the package, as I assumed it would fit through the letterbox. Isn't that the whole point? Nearly made me pull out. My friend was delighted that I didn't.”

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Posted 4 years ago

“The gifts were lovely, I ordered a spa night in gift for one friend & a chocolate gift for another. They were both really chuffed with them :-) I would have given five stars had it not been for the fact that neither gifts were put through the letterboxes and so both friends had to either re-arrange delivery or go and collect it from their local post office.”

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Posted 4 years ago

“Good wine - excellent and novel gift right now when we can’t meet up for a celebratory drink! Bottle could be a bit thicker as recipient accidentally held too tightly and wine was spilt! 5 stars for despatch, delivery info!”

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Posted 4 years ago

“Excellent customer service and prompt delivery. Purchase was a present and so I can't comment on the contents”

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Posted 4 years ago

“My niece was delighted. Thank you.”

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Posted 4 years ago

“The gift was really great but I had asked for it to be delivered nearer the end of the following month for a special birthday instead it was sent out straight away which was too early and as it was food had to be opened . With the issues of postage during coronavirus I ordered in advance but expected delivery near the date I requested as it was clear it was a birthday gift. Very beautifully presented and tasty”

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Posted 4 years ago

“Great concept!”

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Posted 4 years ago

“Received as was requested with good communication. Recipient very happy with her gift”

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Posted 4 years ago

“Unfortunately there was delivery issues with Royal Mail, but when the gift did arrive the recipient thought the Macarons were lovely. Letterbox Gifts were extremely helpful.”

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Posted 4 years ago

“The recipient was very pleased with her present. One thing that was a bit odd is that the e-mails that I received to tell me where the package was were addressed to the recipient of the present, rather than me as the sender of the present. This is quite confusing, so rather than saying "Hello Sophie, your parcel is on it's way...", they were addressed to the name of the person I was sending it to. However it was my e-mail address and I was the one sending it, so the e-mails should have been addressed to me.”

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Posted 4 years ago

“It arrived earlier than requested which rather defeated the object! Lovely gift though”

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Posted 4 years ago

“Ordered 3 items for Christmas gifts to friends but only 2 arrived, hence the score of 4 not 5.”

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Posted 4 years ago

“Nice packaging, prompt delivery.”

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Posted 4 years ago

“I was pleased with your service but not the Post Office! They did not deliver through the letterbox although it was big enough so it could have been done. They left a card to rearrange delivery or for it to be collected from a sorting office. I am cross about it as the whole purpose was defeated! It was not your fault though”

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Posted 4 years ago

“Nice gifts but the service could be way better by offering faster delivery options. We only had the option of first class royal mail.”

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Posted 4 years ago

“Took over a week to be delivered from order, otherwise would’ve given 5/5, lovely gift, the recipient was very happy with it”

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Posted 4 years ago

Our apologies for the delay in receiving your gits set. We are very pleased that the recipient of the gift set was happy with it. Best wishes, Letterbox Gifts

Posted 4 years ago

Letterbox Gifts is rated 4.7 based on 1,744 reviews