“Very pleased about everything related to my experience of buying a navy Tweed jacket from Leonard Silver - the website ordering experience was good, delivery was prompt, and the jacket looks fantastic! Would definitely recommend.”
“Leonard Silvers must be one of the very few menswear shops left in this country where the staff have the experience to be able to provide first class customer service and the knowledge to understand how classic men's clothing should look and fit. I received this service and advice from Chris when I visited the shop recently. If you require quality clothing that will last land look good for years then I strongly advise you to vist Leonard Silver. Youwill not be dissapointed.”
“spoke to Chris after an issue with an order from a different company, incredibly helpful over the phone, went through a range of options and got my suit jacket to me in time for my wedding! excellent service all round.”
“Phoned ahead of making my order and spoke to Chris. He was extremely helpful an guaranteed I ordered the right size. Shirt arrived quickly and are very happy with the fit and quality. Thanks”
“Easy to use website to order. Having ordered a suit delivery was great. The suit looks amazing and has the quality feel and look of a made to measure one. Absolutely delighted and would recommend to anyone for a great service and a beautiful suit at amazing prices.”
“The suit was very smart, but ever item of the three piece suit was too small, having tried on the same size in Marks & Spencer & Next. So it's obvious that your sizes are smaller. Sent the suit back, I did send an email requesting a returns label, but no reply. It cost me £14 to return the suit, which was almost a week ago now. You did call me, so I know you have received the return, but I still haven't received my money back. So I would be grateful if you could do that on receipt of this email. Thankyou.”
Hi David,
thanks for your feedback.
The Suit you purchased our Harold Green Tweed Suit is advertised as a Slim Fit and designed to be close fitting. The sizing is correct but the cut is possibly different to other Suits you may have tried. It sounds like you need to avoid Slim Fit suits and try a Regular Fitting Suit.
With regards to the returns label this can be requested within the customer account.
Refunds can take up to 14 days to process.
Best regards LS
“Excellent quality! Great customer service and a really nice chat to make sure my sizes were right! Delivered expertly to Brighton too! Bunch of heroes!”
“I still haven’t received one yet of my purchases and i am becoming concerned. haven’t received the cardigan that I ordered
Since the situation with the cardigan was resolved everything is fine.Also regarding the coat Leonard Silver has been outstanding..”
