“Shoes arrived were amazing but a little to big, I am size 9.5 they were a 10. Leonard and silver said they would contact the mfr to get me an equivalent in eu size sent over”
“My clothes arrived promptly and I was happy about that. However, it has taken TWO WEEKS to get my return processed, and that is 2 weeks after the returned goods arrive back in Hull. I am fed up with retailers who want customers and prospective customers to bank with them. I won't be using Leonard Silver again.”
Hi David,
thanks for your review.
We're glad the goods arrived promptly.
In line with our returns policy refunds can take up to 14 days to process.
Your return was received on 25th April and your refund was processed on the 7th April.
We do urge customers to read our terms and conditions.
Best regards LS
“This shop is just great. The staff are attentive and listen to the customer. I was delighted with my purchases. I will definitely return. A very good experience. Thank you.”
“The shoes I ordered, Lacuzzo, are divine, I wear them to work in on special events and I feel like £1m .
I'm grateful for the speedy delivery, the delivery 📦 box wasn't as flashy as the the interior box 🎁 and I shouldn't judge a book by it's cover, but you can do better in terms of packaging.”
“I requested for 10% discount, you gave me only 5% (other shops give 10%). Also, my correct size is S, but when I was buying my clau lug vintage poster shirt, I could not see size S to select so was forced to buy size L. See below, size S of a shirt I bought from a different shop.
But your response to email is swift.”
“Excellent service,communication,advice ,dispatch ,delivery and products ,shirt & tie .
Present for husband ,absolutely delighted ,can't wait to wear at an up and coming special occasion !”
“Still waiting on the suit to come back from alterations but the service recieved in store was second to none, well recommended for service and quality”
“Needed a suit for a wedding, all 3 staff were really helpful and nothing was to much trouble, not been to silvers for years, had some nice clothes in.
I chose a suit and went for final fitting today getting waistcoat altered a touch, I think I will visit silvers next time I need some new bits, impressed with the 3 lads serving Saturday 15th Feb.”
