Laughing Hens Reviews

Name: Laughing Hens
Address: Unit 2 Europa Court, Deeview Boulevard, Chester, Cheshire West and Chester
Rating: 4.71

4.7 Rating 9,289 Reviews

93 %

of reviewers recommend Laughing Hens

4.7

Based on 9,289 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

About Laughing Hens:

Your online shop for all your knitting and crochet needs.

Write Your review

Tell us how Laughing Hens made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Laughing Hens 5 star review on 18th September 2025

1021

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I LOVE your products and the prices! GREAT! Customer service answers back rather quickly. I am not happy the way you made promises (on your website) of delivery of your products FASTER then they come. Last time I ordered, I didn't think I was to get my order. I kept emailing you and you assured me my order would be here! It FINALLY came! Patience is a Virtue! I only wish that you would not state that people's orders would come faster then they do! It Does take time to get stuff from overseas! I Know when I now ordered the 2nd time, what to expect and thus am giving you a decent rating. Had it been the 1st time, I'd probably give you a Poor rating. I am now eagerly waiting for my order! I DO KNOW it will be here! I'm not concerned about it as I was when I ordered the 1st time! PLEASE Don't make people believe what it says on your website!!!!! I'm Sure my order will be here soon and I will be MOST HAPPY w/what I ordered!!! All I can say is it takes TIME for a delivery to come from overseas! You have a very easily accessible website that is easy to read! I LOVE your website! I am sooo GLAD I gave you a second chance!!! I WILL be ordering from you again but I KNOW I NEED to be patient for my goods to arrive!”

Helpful Report

Posted 6 years ago

“I love the quality of the Rowan felted tweed.However the flects in thectweed were poor and did not enhance the overall colour of the wool.I should probably waited for the same dye number as there are. obvious bands of dissimilar colors.There was no reduction for taking different dye numbers.”

Helpful Report

Posted 6 years ago

“I am excited to receive these patterns”

Helpful Report

Posted 6 years ago

“Even though the yarn was 1 off from the dye lot of my sweater, it matched. Thanks.”

Helpful Report

Posted 6 years ago

“My knitting book gave me inspiration”

Helpful Report

Posted 6 years ago

“Laughing Hens matched a dye lot for a pullover I was making - the original wool for which I'd bought elsewhere. They took every care to make sure I got the dye lot I needed and kept me informed. They couldn't have been more helpful.”

Helpful Report

Posted 6 years ago

“Lots of lovely yarns to choose from.”

Helpful Report

Posted 6 years ago

“Still at the start of this project- a jumper for my husband. Looking at the pattern I was a bit phased by the difference in rows for the cable and zigzag patterns but now I am almost at the place where the marker goes for the armhole I realise it has a pleasing symmetry to it. I am an experienced knitter and I’m finding it quite relaxing to knit this. Looking forward to doing the sleeves top down. A first for me on what is a top up jumper.”

Helpful Report

Posted 6 years ago

“Very good service.”

Helpful Report

Posted 6 years ago

“Very helpful on the telephone, wool delivered on time , arrived safely,,”

Helpful Report

Posted 6 years ago

“Speedy service and lots of choice”

Helpful Report

Posted 6 years ago

“Very quick delivery Transparent in information given so you can make an informed decision about level of difficulty and cost unlike some companies Not pushy, company goes for quality, not gimics which I appreciate and trust more Looking forward to knitting up”

Helpful Report

Posted 7 years ago

“Lovely coloured aran worstered wool. I am making a baby cardigan”

Helpful Report

Posted 7 years ago

“Great customer service, wool arrived in good time.”

Helpful Report

Posted 7 years ago

“One of the many colors that I needed for my project was unavailable in U.S., I found it online at Laughing Hens, Delivery took awhile, but I expected that. Thank you”

Helpful Report

Posted 7 years ago

“An easy site to follow”

Helpful Report

Posted 7 years ago

“Haven't finished it yet but looking ok”

Helpful Report

Posted 7 years ago

“Lovely website. Prompt delivery, beautifully packaged. One of the colours was not at all what I was expecting though but I wanted it to take on holiday so didn’t try to exchange it which I would otherwise have done.”

Helpful Report

Posted 7 years ago

“Thank you for my yarn, very prompt reliable service.”

Helpful Report

Posted 7 years ago

“Quick efficient delivery”

Helpful Report

Posted 7 years ago

Laughing Hens is rated 4.7 based on 9,289 reviews