Lampsy Reviews

Name: Lampsy
Address: Unit 22, Murcar Commercial Park, Unit 22, Murcar Commercial Park, Aberdeen
Rating: 4.24

4.2 Rating 1,493 Reviews

80 %

of reviewers recommend Lampsy

4.2

Based on 1,493 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 77%
Accurate And Undamaged Orders	Greater than 88%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4 out of 5

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Phone:

0333 577 2200

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Lampsy 5 star review on 4th February 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Ordered a lamp for outside of our front door on 3 November. Received notification that it had been shipped on 4 November - excellent. Sadly the experience then deteriorated thanks to the delivery service - DPD. I received no contact from DPD to say when the parcel was coming (unlike deliveries from other providers using DPD, the week before and again today). DPD arrived when I was out (because I didn't know they were coming) and despite having a standing arrangement with DPD to leave with any neighbour they left a note saying that I needed to drive across the other side of the town to collect it. When I went on the DPD website there was no way to change this or to complain nor to phone them. Their website said that I had to download a Q-code to collect the parcel, which I did. I drove across town and the shopkeeper refused to give me the parcel as I had no id, despite the DPD website saying that all I needed was the Q-code. I had to return home and then drive back - a round trip of approx 16 miles because the DPD delivery guy couldn't be bothered to leave the parcel with any neighbour (there were several who were in!) Once I received the lamp I was pleased with it and it would have got 5 stars, but Lampsy were sadly badly let down by DPD.”

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Posted 2 years ago

“Great service, prompt delivery. I asked a question after having placed my order and got an immediate reply. The lamp I purchased is a cordless indoor/outdoor lamp, rechargeable, dimmable and looks great! I would totally recommend both the product and Kampsy to anyone. Great service, great product and great value.”

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Posted 2 years ago

“Love my new lampsy. Easy to assemble, looks stylish and a great addition to the living room.”

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Posted 2 years ago

“Lights are nice but smaller than expected. The reason I gave 4 stars is mainly because the ceiling cone is cheap plastic rather than metal.”

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Posted 2 years ago

“Incomplete order, but the team did alert me, so that was fine One piece was broken, but the return form was easy, so I’m willing to let that pass as well But am still waiting for “Return Approval”! Really, I. This day and age? For a broken Item? Not good at all”

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Posted 2 years ago

“Took a very long time for my item to be dispatched, and it has arrived with some damage”

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Posted 2 years ago

“Excellent under counter lights, delivered early and for a good price.”

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Posted 2 years ago

“The lamp came damaged and I’ve reached out to you to no reply.”

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Posted 2 years ago

“Great value and speedy service”

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Posted 2 years ago

“Good fast service and a decent price.”

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Posted 2 years ago

“Beautiful product, superbly wrapped & easy to install! So happy!! 🤩💪🏻”

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Posted 2 years ago

“Great selection of lights. Very happy with our new kitchen island lighting, they fit the style beautifully. Delivery was made in a reasonable amount of time and was friendly and efficient”

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Posted 2 years ago

“Good service Excellent product”

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Posted 2 years ago

“First class deterrent to power cuts!”

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Posted 2 years ago

“Really happy with my purchase, I bought 3 lamps and they are great! I contacted customer service via live chat because I didn’t have an update about my order and they were very helpful, the lamps arrived the day after. I will buy again!”

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Posted 2 years ago

“Fast delivery - replacement tripod ss the thread on the original had gone. Would use Lampsy again. Thank you.”

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Posted 2 years ago

“Looks amazing and good quality, did a test and lights up well, not tried it outside yet.”

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Posted 2 years ago

“I was looking for next day delivery of a couple of outdoor lights, I used the live chat to speak to a lovely person who confirmed that they could be delivered quickly. They arrived as agreed and are a great, quality product. Would definitely recommend and use this company again!”

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Posted 2 years ago

“Not happy with fitting very small space to fit wires in took a lot longer to fit than I thought”

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Posted 2 years ago

“The "Sponge" rechargeable LED lamp is wonderful. On 'high' setting it's as bright as any normal table lamp. Very easy on the eye in both appearance and low glare.”

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Posted 2 years ago

Lampsy is rated 4.2 based on 1,493 reviews