lamps-on-line-com Reviews

Name: lamps-on-line-com
Address: Unit 11A, Lane End Industrial, Estate, Lane End, High Wycombe, Buckinghamshire
Rating: 4.48

4.5 Rating 1,788 Reviews

87 %

of reviewers recommend lamps-on-line-com

4.5

Based on 1,788 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

lamps-on-line-com 5 star review on 7th November 2024

Anonymous

Anonymous // 01/01/2019

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“Staff very helpful on the phone and when picking up. To be able to do the order on line and pickup was a great bonus as working in the area. Keep up the good work work”

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Posted 1 year ago

“Very good sevice kept me in touchwith my order will use them again thank you”

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Posted 1 year ago

“Good availability, good price and excellent delivery service. Will use again.”

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Posted 1 year ago

“First class service from this supplier, who assisted me with technical issues. Price of the bulbs l ordered was very competitive, and the choice of options was good.”

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Posted 1 year ago

“I found the fuorescent tubes I needed easily, ordered, and they arrived a few days later, really well packed. Very pleased.”

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Posted 1 year ago

“Had not been able to buy this fluorescent tube anywhere else so was delighted when they supplied it. Will definitely buy again,”

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Posted 1 year ago

“Excellent service from start to finish, the goods came well packaged, More than happy . Many thanks,”

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Posted 1 year ago

“Good quick service with a well protected LED tube”

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Posted 1 year ago

“Would recommend to family and friends”

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Posted 1 year ago

“Easy to use website, prompt delivery with excellent packaging”

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Posted 1 year ago

“This order was placed on the 16th February. We live in Jersey in the Channel Islands, which is part of the UK. I was shocked to discover that the shipping from mainland England to Jersey would cost £15.00. This is exorbitant for such a small and light package. The average cost for a similar package is less than £4.00. I still went ahead with the order as I wanted coloured bulbs and had difficulty sourcing them elsewhere. Your Company offers a fast service. However these bulbs did not arrive until 8 days later on the 24th February, which was disappointing. The bulbs seem fine, however given the cost of postal delivery, it's unlikely I will order from you again.”

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Posted 1 year ago

“The process worked smoothly.”

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Posted 1 year ago

“Brilliant quick service as usual. Since finding this website I have bought my cooker lamps from them . Very pleased!!”

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Posted 1 year ago

“Great fast service well done”

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Posted 1 year ago

“Brilliant service and value. Easy to use website.”

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Posted 1 year ago

“arrived quickly, packaged well to protect them and the perfect fit.”

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Posted 1 year ago

“Very helpful company providing bulbs that are hard to find normally”

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Posted 1 year ago

“Great product. Well packed and delivered on time. I bought 2 and am using them to light a display case.”

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Posted 1 year ago

“Ordered 2 light bulbs with next day delivery at an additional cost which wasn’t delivered until 4 days later. When I opened the package, one of the light bulbs was broken. I have repeatedly emailed and had no reply. Very poor on every level and yet to receive any kind of response - hoping I might get a response with this review”

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Posted 1 year ago

We would like to address the points raised in your review. Your order was placed at 9pm on Wednesday, January 1st. It was sent to our warehouse and shipped on Thursday, January 2nd—this is confirmed by our records. We also have proof of shipment. The delay you experienced was due to the courier, and you were notified of this directly by them. We did not cause the delay, nor were we responsible for it. Furthermore, we have checked our email records and phone logs, and there have been no attempts to contact us from your side. We have not received any emails or calls from you regarding this issue. If your goods were broken upon arrival, you should have contacted us immediately by email or phone. Unfortunately, as you are now outside of our return and refund policy, we are unable to process any claims for damaged items at this stage. We recommend that you follow up with the courier if the package was delayed, and if you have any further concerns, please contact us directly for assistance.

Posted 1 year ago

“Customer service is very good.”

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Posted 1 year ago

lamps-on-line-com is rated 4.5 based on 1,788 reviews