Lamps2udirect.com Reviews

Name: Lamps2udirect.com
Address: Lamps2udirect.com Ltd, Office 4, Unit 40, Park Farm Ind Estate, Hertfordshire, Buntingford
Rating: 4.51

4.5 Rating 5,974 Reviews

88 %

of reviewers recommend Lamps2udirect.com

Company Reviews

Metrics

Info

4.5

Based on 5,974 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 83%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About Lamps2udirect.com :

Lamps2Udirect.com is dedicated to supplying bulbs, tubes, LEDs and lighting accessories to you, the customer, as quickly and stress free as possible.

Visit Website

Phone:

01763 661 650

Email:

sales@lamps2udirect.com

Location:

Lamps2udirect.com Ltd,
Office 4, Unit 40, Park Farm Ind Estate,
Hertfordshire
Buntingford
SG9 9AZ

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Lamps2udirect.com 5 star review on 5th March 2025

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Arrived in time, fast,good condition, as described!”

Helpful Report

Thank you so much for your amazing 5-star review, Fanica! We're delighted to hear that your order arrived on time and in good condition, just as described. Your satisfaction is our top priority, and it's wonderful to know that we met your expectations. If you ever need anything else or have questions in the future, don’t hesitate to reach out. Warm regards, Team Lamps2udirect.com

“Delayed order without communication. Only given updates when I chased it. Took 3 weeks to get it. I was told due to delay it would be dispatched next day delivery, even that didn't happen, was dispatched 48hr delivery in the end. Overall a disappointing customer experience, not encouraging me to place further orders.”

Helpful Report

Thank you for your feedback, Declan. We're truly sorry to hear about the delays and the lack of communication regarding your order. We understand how frustrating this can be and regret that we did not keep you informed throughout the process. Your experience is important to us, and we will take your comments onboard to improve our communication and delivery timelines in the future. We appreciate your patience during this time, and if you have any further questions or concerns, please do not hesitate to reach out. Warm regards, Team Lamps2udirect.com

“Appalling. Send me wrong product (cheap and completely wrong specification). Then have ignored my polite request for the replacement. What can I say - I just feel robbed.”

Helpful Report

Hi Dan, We’re truly sorry to hear about your experience with your recent order. It’s disappointing to learn that you received the wrong product and felt ignored after reaching out for assistance. Customer satisfaction is vital to us, and we sincerely regret that we fell short in this instance. Please rest assured that we want to make this right for you. If you could reach out to our customer service team again, they will be more than happy to assist you with your request. Thank you for your feedback—it helps us improve. Warm regards, Team Lamps2udirect.com

“Found the replacement lamp i needed for under a wall cabinet. Very useful source!”

Helpful Report

Thank you for your wonderful 5-star review! We're so glad you found the perfect replacement lamp for under your wall cabinet. It's always our goal to be a useful source for our customers, and your feedback truly means a lot to us. If you ever need more assistance, don't hesitate to reach out! Warm regards, Team Lamps2udirect.com

“Great prices and great service.”

Helpful Report

Thank you for your wonderful 5-star review, Lynn! We're so glad to hear that you found our prices and service to be great. Your support truly means a lot to us, and we're here to assist you anytime you need anything in the future. Warm regards, Team Lamps2udirect.com

“Two out of the ten bulbs ordered blew within a fortnight. Wary of buying again.”

Helpful Report

Hello Lilian, We’re truly sorry to hear that you had issues with two of the bulbs you received. Quality is a top priority for us, and we understand your concern about wanting a reliable product. Your feedback is crucial in helping us enhance our offerings, and we appreciate you sharing your experience. If there's anything we can do to make this right or if you have any further questions, please reach out. Warm regards, Team Lamps2udirect.com

“Very pleased with prompt delivery and parcel well packaged, thank you”

Helpful Report

Thank you for your fantastic 5-star review, Stephen! We're delighted to hear that you were pleased with the prompt delivery and the packaging of your order. Your satisfaction is incredibly important to us, and we're grateful for your positive feedback. If you need any assistance in the future, don’t hesitate to reach out. Warm regards, Team Lamps2udirect.com

“The product l ordered was excactly as described and was delivered well within their said time frame. Great service, would recomend Lamps2udirect.com.”

Helpful Report

Thank you for your fantastic 5-star review, Ian! We're delighted to hear that your product was exactly as described and that it arrived within our promised timeframe. Your kind words about our service are greatly appreciated, and we're glad to know you would recommend us. Should you need any assistance in the future, don't hesitate to reach out! Warm regards, Team Lamps2udirect.com

“God choice of products fast service Would highly recommend”

Helpful Report

Thank you for your amazing 5-star review! We're so glad to hear you found a great choice of products and that our service met your expectations. Your recommendation means a lot to us, and we truly appreciate your support. If you need anything else in the future, don’t hesitate to reach out! Warm regards, Team Lamps2udirect.com

“Supplied a theatre lamp at the right price and quickly.”

Helpful Report

Thank you for the excellent 5-star review, John! We're delighted to hear that we were able to supply the theatre lamp you needed quickly and at the right price. Your satisfaction is our priority, and your feedback inspires us to keep delivering great service. If you need anything else, don’t hesitate to reach out! Warm regards, Team Lamps2udirect.com

“Hot plate gantry lamps are good at a good price, with fairly good delivery times”

Helpful Report

Thank you for your fantastic 5-star review, Keith! We're delighted to hear that you're pleased with our hot plate gantry lamps and that you found them to be a good value. It's also great to know that our delivery times met your expectations. Your feedback is invaluable to us, and we appreciate your support. If you have any further questions or need assistance, don’t hesitate to reach out! Warm regards, Team Lamps2udirect.com

“Excellent service, quickly dispatched and well protected. 👍🏻”

Helpful Report

Thank you for your excellent 5-star review, Ian! We’re delighted to hear that you experienced quick dispatch and well-protected delivery. Your satisfaction is our top priority, and it’s wonderful to know we met your expectations. If you need anything else in the future, don’t hesitate to reach out. Warm regards, Team Lamps2udirect.com

“Good service a extra long wait due to stock supply and bank holiday weekend”

Helpful Report

Thank you for your review, Tony! We're glad to hear that you found our service good, even though there was an extended wait due to stock supply and the bank holiday. We always strive to keep our customers informed and appreciate your understanding during these times. If you have any further questions or need assistance in the future, please don’t hesitate to reach out. Warm regards, Team Lamps2udirect.com

“Good experience”

Helpful Report

Thank you for your wonderful 5-star review, Michael! We're delighted to hear that you had a good experience with us. Your feedback means a lot, and we strive to ensure every customer feels satisfied with their shopping journey. If you have any questions or need assistance in the future, don’t hesitate to reach out. Warm regards, Team Lamps2udirect.com

“Easy to order. Lamps arrived before due date. Lamps were easy to fit under the kitchen wall units. Illumination is better than the lamps that they replace; these had flourescent tubes. Being able to easily alter the colour temperature of the lights was brilliant.”

Helpful Report

Thank you for your amazing 5-star review, Hugh! We’re so delighted to hear that your lamps arrived ahead of schedule and that you found them easy to install under your kitchen wall units. It’s fantastic to know that the illumination surpasses your previous fluorescent tubes, and we’re glad you’re enjoying the flexibility of altering the color temperature. Your satisfaction is our top priority, and we’re here to help with anything you need in the future. Best wishes, Team Lamps2udirect.com

“Very pleased great value! .. couldn’t get the lights anywhere else without paying a fortune .. I didn’t have a problem with delivery but this wasn’t their fault I was reassured with a quick response when I emailed about this . Would definitely buy again .”

Helpful Report

Thank you for your amazing 5-star review, Nicola! We're so pleased to hear that you found great value with us and that you had a positive experience. It's wonderful to know that our quick response to your delivery inquiry helped reassure you. Your satisfaction is our priority, and we can’t wait to serve you again in the future! Warm regards, Team Lamps2udirect.com

“The lamps were exactly as described, the price was extremely good, and the service was absolutely brilliant. My sincerest thanks!”

Helpful Report

Thank you so much for your wonderful 5-star review! We're delighted to hear that the lamps met your expectations and that you found our pricing and service to be brilliant. Your satisfaction is our top priority, and it's always great to receive such positive feedback. Should you need any assistance in the future, please don’t hesitate to reach out! Warm regards, Team Lamps2udirect.com

“Excellent sevice.”

Helpful Report

Thank you for your excellent 5-star review, Ian! We’re delighted to hear that you had a positive experience with our service. Your satisfaction is our top priority, and it’s wonderful to know we met your expectations. If you have any questions or need assistance in the future, don’t hesitate to reach out. Warm regards, Team Lamps2udirect.com

“Really happy with my purchases. Will most likely be ordering again sometime soon. Thankyou”

Helpful Report

Thank you so much for your amazing 5-star review, Winifred! We're delighted to hear that you're really happy with your purchases. Your support means so much to us, and we can't wait to welcome you back for your next order. If you ever need assistance or have any questions, just reach out! Warm regards, Team Lamps2udirect.com

“Good and prompt service”

Helpful Report

Thank you for your wonderful 5-star review, Joe! We're delighted to hear that you experienced good and prompt service with us. Your satisfaction is our top priority, and we appreciate your kind feedback. If you ever need assistance in the future, don’t hesitate to reach out! Warm regards, Team Lamps2udirect.com

Lamps2udirect.com is rated 4.5 based on 5,974 reviews