Lakeland Leather Reviews

Name: Lakeland Leather
Address: Lakeland Head Office, Ambleside, Lakeland Head Office, Lakeland Head Office,, Ambleside, Lakeland Head Office, Ambleside,, , Lakeland Head Office, Ambleside,, Cumbria
Rating: 4.82

4.8 Rating 7,563 Reviews

96 %

of reviewers recommend Lakeland Leather

4.8

Based on 7,563 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour

Visit Website

Phone:

015394 39020

Email:

online@lakelandleather.co.uk

Location:

Lakeland Head Office, Ambleside, Lakeland Head Office, Lakeland Head Office,, Ambleside, Lakeland Head Office, Ambleside,, , Lakeland Head Office, Ambleside,
Cumbria
LA22 0HQ

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Lakeland Leather 5 star review on 18th February 2026

131

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Unhappy with your online service”

Helpful Report

Dear Mrs Wang, I'm very sorry that you are unhappy with our online service. I've taken a look into your order details and am unsure what the problem may have been. I notice that the order was placed on Saturday and despatched on a next-day courier service to you on the Tuesday after the bank holiday. I'm sorry if you were expecting faster delivery, but our courier does not collect on bank holidays. If you could provide any further information regarding your experience then I would be happy to help. Kind Regards Paul

“Good quality and style.”

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“Very good quality items”

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“Love my Bridget jacket. Would suggest going up size as is snug. Helpful service from friendly staff.”

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“Beautiful style of jacket, in a set of high quality materials. Would like to see a better range of sizing however. I'm normally a 10-12 size and went for the 14 coat as leather jackets are often tight around the busy for women. I'm not a large bust (34C), so was quite surprised at the fit. Something to think about perhaps as the products are exceptional in all other areas. Thanks”

Helpful Report

Good Morning Justine, thank you for bringing this to our attention I will forward this to the relevant member of staff. Many thanks for your custom and the review, Lakeland Leather

“Lovely jacket. Little snug,but still looks nice”

Helpful Report

“Product is good, delivery was good. Website was tricky to use and didnt allow me to fully see the item, which had a distressed look/stain, but didnt realise until i spoke with leatherland, all in all was good”

Helpful Report

Good Morning, apologies regarding the website I will pass on this message to the relevant member of staff to look at this problem, thanks for bringing this to our attention. Many thanks for your custom and the review, Lakeland Leather

“My order arrived very quickly. I am very pleased with the quality of the leather in the belt I purchased. Sturdy strong and lookshe good!”

Helpful Report

Good Morning, We're delighted that you're happy with your purchase! Many thanks for your custom and the review, Lakeland Leather

“Good quality garments”

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“The bag was good quality leather, unfortunately I didn't keep it as the straps were too short to use as a shoulder bag especially when wearing a winter coat.”

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“I have been looking some time for a leather bag not too big but big enough to contain my papers and stuff, I could not find it in the Netherlans or it was too expensive, I am lucky to have found Lakeland leather, it is just what I wanted”

Helpful Report

Hi Marjan, we're delighted that we could provide you with the perfect bag for your needs! Many thanks for your custom and the review, Lakeland Leather

“Loved my recent purchase from LL service was very efficient & delivered within a few days of order. The leather jacket I bought was fantastic quality the leather was very soft. Only disappointment is there are no local LL stores near me.”

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“Just what I was looking for”

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“Very quick delivery, pleased with my purchase”

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“Good designs at affordable prices in the sales. I have bought two jackets.”

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“Nice coat but would not have paid full price.....excellent delivery time.”

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“I really like the quality of the leather and the finish with the lining”

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“Had the styles of jackets I was seeking at a good price”

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“Delivered extremely quickly with emails at every stage. Sadly had to be returned as did not look right when on. Will definately use Lakeland Leather again.”

Helpful Report

Good Morning Tracey, we're delighted you're happy with the first class service we provide! It's a shame the item wasn't to your liking, we look forward to you shopping with us again! Many thanks for your custom and review, Kate

“Was very happy with my product”

Helpful Report

Lakeland Leather is rated 4.8 based on 7,563 reviews