Lakeland Leather Reviews

Name: Lakeland Leather
Address: Lakeland Head Office, Ambleside,, Lakeland Head Office, Ambleside,, Cumbria
Rating: 4.82

4.8 Rating 7,444 Reviews

96 %

of reviewers recommend Lakeland Leather

4.8

Based on 7,444 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

Visit Website

Phone:

015394 39020

Email:

online@lakelandleather.co.uk

Location:

Lakeland Head Office, Ambleside,,
Lakeland Head Office, Ambleside,
Cumbria
LA22 0HQ

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Lakeland Leather 5 star review on 17th January 2026

130

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The leather handbag I ordered arrived quickly and in perfect condition. It's exactly as described on the website, of good quality and great value for money. I couldn't be more pleased in my dealings with Lakeland Leather. Highly recommended.”

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“Beautiful biker jacket, really soft leather good quality and well made, husband very happy.”

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Good work Amanda!

“Lovely item well made”

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“Item was just as I expected and service excellent”

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“Thankyou for the quick delivery and it is a lovely bag it is a gift for my daughter and I’m sure she will love it .”

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Fingers crossed!

“This is going to be a Christmas present for my mum and I'm sure she'll be delighted. I am very pleased with my purchase and would definitely shop at Lakeland Leather again.”

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Thanks for the review Karen. You've got a very lucky mum!

“Bought as presents. Very pleased with the items. Well wrapped and delivered promptly.”

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“Great service, delivered on time, well packaged and I'm delighted with my new crossbody bag. Excellent value, too. Would definitely order from Lakeland again”

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“Great business - both online and in store. I’ve got some wonderful leather goods from there, from belts to sheepskin jackets and love using/wearing them.”

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That's great to hear Marie.

“Hello I have serval Lakeland jackets from over the years so I know the quality is good. I wanted a new jacket so after visiting your website I chose one. My order can quickly and when it said it would. The only thing that was no as expected was the colour. The jacket said it was navy leather and in the photo it looked dark blue. The jacket to be looks black. I’m keeping it because I’m happy with it just slightly different colour.”

Lakeland Leather 5 star review on 21st November 2022

Helpful Report

Hi Tom, Thanks for the review and the feedback on the colour. We do our best to represent the true colour of jackets in our photographs. Usually the difference between day and artificial light can be noted on our lifestyle and studio shots. This may sound a little crazy, but take a look at the colour of the jacket in daylight (if you can remember what that is!) and it will likely look a little more navy... Thanks

“Beautiful bag bought for mums Christmas present very well packaged and quick delivery love the leather smell when opening pack”

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“Great Service. Received the package within a few days & kept informed of delivery. Love the soft leather. I’m normally a size 16 but I seized up for this jacket. The jacket fits lovely for the fuller figure. The jacket is a welcomed addition to my wardrobe & look forward to enjoying it many years to come.”

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“It's a very nice bag with lovely soft leather and plenty of pockets for various things.”

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“Very pleased with my new handbag at a great sale price”

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“Recently bought the Fairfield leather jacket in store in navy - delighted with it. Shop staff were extremely helpful, ensuring the best fit and style from the several jackets I tried on. Originally went out for the Claife sheepskin but my size was sold out in store so I ordered it online. Again, I am delighted with this too - so warm and snuggly! I now have two lovely new jackets which will go with so many of my clothes - can be dressed up or down. Thing is I’ve also got my eye on the grey sheepskin aviator style jacket - I really mustn’t buy any more !!😳”

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But grey will go with all those other outfits that the navy and tan won't work with 😉 If you need any more excuses, we're always happy to help!

“I am really pleased with my purchase. The purse is exactly what I've been looking for. The quality and the leather are excellent. Also the price”

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“Fantastic quality and just what I wanted. Website easy to use and the online service brilliant. Would definitely use again”

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“So pleased with the bag I ordered my mum for Christmas . Arrived quickly and quality excellent. Thank you so much .”

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“Bought black leather crossover bag was here within 2 days very impressed good quality not used it yet but looks like there's quite a lot of room in it will definitely use store again”

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“this jacket is for a Christmas present and has not been given yet however it is of good quality like the jacket bought before and I hope it fits.”

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Lakeland Leather is rated 4.8 based on 7,444 reviews