Lakeland Leather Reviews

Name: Lakeland Leather
Address: Lakeland Head Office, Ambleside,, Lakeland Head Office, Ambleside,, Cumbria
Rating: 4.82

4.8 Rating 7,444 Reviews

96 %

of reviewers recommend Lakeland Leather

4.8

Based on 7,444 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

Visit Website

Phone:

015394 39020

Email:

online@lakelandleather.co.uk

Location:

Lakeland Head Office, Ambleside,,
Lakeland Head Office, Ambleside,
Cumbria
LA22 0HQ

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Lakeland Leather 5 star review on 17th January 2026

130

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I love my new bag and will definitely buy from lakeland leather again”

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“my son bought one of your jackets - my husband was impressed and wanted one in a different colour - it arrived very quickly is good quality leather and the follow up call and information imparted due to sleeves being a little long was excellent- would have no hesitation in ordering again.”

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“Just what I ordered. Lovely quality leather, beautiful colour too.”

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“I have purchased several leather jackets from Lakeland and have always been very pleased and satisfied with them, the quality is excellent and the fit is always good. The delivery is always on time, I have dealt with the Keswick store several times and the staff are very friendly and helpful. I would highly recommend Lakeland to anyone.”

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“Beautiful bags. Super quality leather and made in the UK, what more needs to be said!”

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“Ordered a leather bag in the sale, very pleased with it delivery was great 👍 would definitely use this site again.”

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“very good quality product, prompt delivery and the fit is good.”

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“Just wanted to say the customer service is exceptional and staff very friendly. I love my leather coat. Well worth every penny. Thank you”

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“The man's buffalo handbag is excellent quality and well made. The service from Lakeland leather was also excellent. The website was easy to navigate and the bag was delivered as promised. I would definitely recommend Lakeland Leather.”

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“First time ordering with this company, I had seen a recommendation for them on Facebook. I was not disappointed the website was easy to navigate, purchase was simple and delivery was quick. My husband is now the owner of a beautifully made ''man' bag , the quality is excellent and the colour is as pictured on the website. Thank you.”

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“Very pleased with bag I purchased. Fantastic service.”

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“Beautiful Aviators jacket to use with my Austin 7 car club. Delighted with it, pretty colour, excellent quality better than I expected. Would buy again.”

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“Fast service and good quality product. One of the items ordered was not suitable for my requirements, but the item was returned and a refund processed very quickly.”

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“Ordered my Penrith Jacket and it arrived 2 days later! Quality is really high with super soft leather and a great fit. Really pleased with my purchase!”

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“Handbag just as described. Very pleased. Like the manner that pockets set out Lovely colour”

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Thanks for the review Judith.

“First time customer. Beautiful quality leather bag, bought as Xmas gift. Would buy again! Unfortunately, didn’t get my 10% for first order, don’t think there was a code. The despatch note said to keep it as it was the receipt, but, to return an item which I did, I had to return the dispatch note in the parcel.🤷‍♀️ otherwise a great purchase 😘”

Helpful Report

Hello, The despatch note makes perfect sense for orders with one item :) We'll look into that wording... And, we've issued a refund for the 10% discount code. It should have been revealed to you when you submitted your email address. Thanks

“I do love my new shoulder bag!! Great design and high quality. Fast and very good delivery. I already bought items in Lakeland and I am very happy with these purchases and how the company works. Recommended 100%.”

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“I bought this for a xmas present so hopefully they will love it and if not then lucky me : ) . I think it is lovely and great quality. Would definitely recommend”

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Hopefully Santa will be listening 🎅

“Fantastic delivery time and great product.”

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“I was looking for a leather wash bag for my son and was delighted with the one I chose- very good quality leather, a good size and an excellent price.”

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Lakeland Leather is rated 4.8 based on 7,444 reviews