Lakeland Leather Reviews

Name: Lakeland Leather
Address: Lakeland Head Office, Ambleside, Lakeland Head Office, Lakeland Head Office,, Ambleside, Lakeland Head Office, Ambleside,, , Lakeland Head Office, Ambleside,, Cumbria
Rating: 4.82

4.8 Rating 7,444 Reviews

96 %

of reviewers recommend Lakeland Leather

4.8

Based on 7,444 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

Visit Website

Phone:

015394 39020

Email:

online@lakelandleather.co.uk

Location:

Lakeland Head Office, Ambleside, Lakeland Head Office, Lakeland Head Office,, Ambleside, Lakeland Head Office, Ambleside,, , Lakeland Head Office, Ambleside,
Cumbria
LA22 0HQ

Write Your review

Tell us how Lakeland Leather made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Lakeland Leather 5 star review on 17th January 2026

130

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very happy with everything. Efficient and sorted out a refund in connection with a discount, very quickly. Purse lovely and great colour.”

Helpful Report

“Excellent quality of leather My shoes were a perfect fit true to size”

Helpful Report

“I've bought a few things from Lakeland over the past year. All transactions have been quick & pleasent. Eyeing up a nice Jacket next.”

Helpful Report

“Having purchased several jackets over the years. I can honestly say the quality is unbeatable. Also pick the right size for you and it feels like a tailored garment. This is the first time I've ordered on line with yourselves and the service is outstanding. Speedy attention and excellent return service. Very professional company. Thanks”

Helpful Report

“Excellent service from ordering the item to having recieved it in perfect condition thank you”

Helpful Report

“Nice quality, great delivery”

Helpful Report

“Visiting Lakeland's Eastgate Row store in Chester and purchasing 'Skelwith' (male) and 'Ambleside' (female) leather coats, together with a 'Scarsdale' travel bag was the perfect start to our holiday in Cheshire, made all the more special by the patient, faultless and knowledgeable customer service provided by Carole. And I used to wonder what was wrong with the Lakeland Leather coat I purchased in Ambleside in 1991 - a little aged maybe, but the perfect testament of Lakeland quality, so I've every confidence in the quality and durability of our new purchases. Thank you Carole and thank you Lakeland for a really enjoyable experience.”

Helpful Report

“Don’t trust this company they are super sketchy, big spiel about the best leather and their heritage, however they don’t tell you what kind of leather they use, any reputable company would be transparent about this, these guys pedal “real” or “genuine” leather, I invite you to research those terms and find out that this company is bottom of the barrel in the shady leather game. They also use unbranded cheap zippers on bags they try to charge you over £200 for, you’ll get better quality on Amazon for £20! I look forward to seeing them on watchdog, take your money to Tuscany leather or a company with a soul! Here are my questions for when they respond to this review… do you use high quality branded zippers in all your products particularly premium items? Do you use full grain leather in all your products? Are you willing to disclose the type of leather you use in all your products? Why do you deliberately hide the leather quality of each item?”

Helpful Report

“Wash bag is great quality.”

Helpful Report

“Very pleased with the spectacle case I ordered, very good value for money, and excellent quality.”

Helpful Report

“Ordering online line was very quick and easy, my order came within two days. Really recommend”

Helpful Report

“Good quality and good price. we like it.”

Helpful Report

“Beautiful and elegant. Love the purchase.”

Helpful Report

“I cannot praise Lakeland Leather enough. When I couldn't get my payment to go through on line a very nice lady rang me back and did it for me. Then I needed to delay delivery till after my holiday and my coat came two days later after my return. The jacket is beautifully made and I am thrilled with it. Thankyou.”

Helpful Report

“Always high quality and great value for money. Whether you buy online or in the shop. Our nearest high street shop in Northallerton, the staff are helpful and friendly.”

Helpful Report

“My order was placed and arrived quickly and efficiently. I am very pleased with my jacket and it's quality. My reason for only 4 stars is because the care kit, which I ordered separately, indicated that Lakeland had a "Love your leather video' available online unfortunately this was not so. An email request was made and an explanation was given. So a plus for customer service but a minus for online information.”

Helpful Report

“Excellent product and prompt delivery service.”

Helpful Report

“Fabulous tunic will look good with jeans, trousers or even a skirt.”

Helpful Report

“Thank you for the lovely quality handbag as described.”

Helpful Report

“Beautiful bag, leather smells and looks amazing! Great service and quick deliver too! Thanks”

Helpful Report

Lakeland Leather is rated 4.8 based on 7,444 reviews