Lakeland Leather Reviews

Name: Lakeland Leather
Address: Lakeland Head Office, Ambleside, Lakeland Head Office, Lakeland Head Office,, Ambleside, Lakeland Head Office, Ambleside,, , Lakeland Head Office, Ambleside,, Cumbria
Rating: 4.82

4.8 Rating 7,444 Reviews

96 %

of reviewers recommend Lakeland Leather

4.8

Based on 7,444 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

Visit Website

Phone:

015394 39020

Email:

online@lakelandleather.co.uk

Location:

Lakeland Head Office, Ambleside, Lakeland Head Office, Lakeland Head Office,, Ambleside, Lakeland Head Office, Ambleside,, , Lakeland Head Office, Ambleside,
Cumbria
LA22 0HQ

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Lakeland Leather 5 star review on 17th January 2026

130

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Purchased the Heritage Overnighter. Delivery was excellent. Quality of leather bag is excellent. It was packed to the extreme to ensure it arrived without a mark which it did. Very impressed. It will replace a 25yo “co-op” fabric cabin case which took everything I needed on my travels. The initial test suggests that the Heritage will exceed this and will be stylish as well. Well pleased.”

Helpful Report

“Ordered a leather reporter's messenger bag based on the size and construction - got 10% off using their welcome offer and was very pleased when it arrived well packaged and in good time. Quality is excellent - the canvas element on the back part of the bag that is in contact with your body is ideal. Carries everything I need it to and feels sturdy. Expect a long useful life and will definitely look at Lakeland Leather for future purchases!”

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“The credit card holder was excellent quality, a beautiful colour and exactly as seen and described on the website. I wouldn’t hesitate to buy a gift from Lakeland Leather again.”

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“Excellent service, great item, very quick delivery, the case was absolutely fabulous better than it looked on the website leather extremely good quality.”

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“Beautiful products and very clear website.”

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“Great service”

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“Very quick to deal with and deliver my order. The man-bag appears, albeit with limited experience of its use, to be of excellent quality and exactly what I was looking for.”

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“Very good service quick delivery. Leather man bag was excellent and just as illustrated. No hesitation to use Lakeland Leather again”

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“This is a beautiful soft leather bag with a lovely lining,&an attractive design.It is just the right size for me& it was delivered quickly with no problems. Good luck with your company, I have such happy memories of holidays in the Lakes”

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“Absolutely over the moon with the jacket and the customer service. The size 10 was too small for my wife so I rang Lakeland leather and they sourced a size 12 in the Carlisle shop and put it behind the counter for me to collect the same day as the jacket was a 3rs year wedding anniversary gift and my wife wanted to wear it on the night time”

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“This is my 4th leather coat from Lakeland Leather and I am so pleased with all of them, really well made and fit, and lovely quality leather, definitely will be buying again from here.”

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“Delighted with the purchase of a leather overnight bag, which is a 21st birthday gift. Next day delivery was fantastic and all excellent value for money.”

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“the case arrived the next day in pristine condition wat bargaining at the price. all my uther items purchased in the past have alays been top standard. regards Brian.”

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“Beautiful belt. Such high quality for the price. Wish there were measurements available in the size guide as well as UK standard sizes as the belt is on the small size. I might well have gone up a size with more information.”

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“pleased with handbag and quick dfelivery service”

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“the Derwent jacket is gorgeous with beautifully soft leather. My son is normally a 40 but in this jacket needed a 42. there was a discount offer and had a few issues applying that but the on line contact (no actual people) was efficient.”

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“Great jackets, I have two leather jackets from Lakeland, both great quality”

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“I am delighted with my purchase , both items were exactly liked described in the website and were delivered within the timescale given.”

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“This is the 5th jacket l have purchased from Lakeland Leather, usually in-store, delivery was quick and hassle-free, good quality jacket, and the leather is great.”

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“I really love my Hartsop leather crossbody bag. It is so roomy with 2 separate top zipped compartments plus 1 outside zipped one. It is lovely soft leather & neat.”

Helpful Report

Lakeland Leather is rated 4.8 based on 7,444 reviews