Lakeland Leather Reviews

Name: Lakeland Leather
Address: Lakeland Head Office, Ambleside, Lakeland Head Office, Lakeland Head Office,, Ambleside, Lakeland Head Office, Ambleside,, , Lakeland Head Office, Ambleside,, Cumbria
Rating: 4.82

4.8 Rating 7,444 Reviews

96 %

of reviewers recommend Lakeland Leather

4.8

Based on 7,444 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

Visit Website

Phone:

015394 39020

Email:

online@lakelandleather.co.uk

Location:

Lakeland Head Office, Ambleside, Lakeland Head Office, Lakeland Head Office,, Ambleside, Lakeland Head Office, Ambleside,, , Lakeland Head Office, Ambleside,
Cumbria
LA22 0HQ

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Lakeland Leather 5 star review on 18th February 2026

131

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great quality bags and quick delivery”

Helpful Report

“Bought the Ulverston leather jacket, it is absolutely gorgeous, the style fit as stated and shown in the picture the leather is the softest leather I have ever felt, this is without doubt a quality leather jacket and I got it the sale, definitely hit the jackpot with this purchase.”

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“Gloves fit perfectly and thought the rucksack was just the right size. I didn't want it too big and it's a nice, soft leather.”

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“Having ordered jacket in ivory online I found a grey one that I preferred. I was able to cancel ivory one by telephone and have grey one delivered to local shop in time for my holidays. The communications and service was first class.”

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“A gift for my mums birthday. She loves it! Beautiful soft leather.”

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“Quality and service have been excellent. So much so the wife and I now have a flying jacket each. We’ve found that the jackets only need one layer of clothing under them and you’re completely insulated from the cold weather. Thanks so much for the service we’ve received”

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“We ordered a leather holdall for a weekend break. It arrived quickly with good communication from Lakeland. We are absolutely delighted with it. The quality of the leather is excellent, it is well made and is a great size. We may well be purchasing another soon LLP”

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“Excellent quality goods and very well designed. Packaging was environmentally friendly, delivery prompt.”

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“I love this jacket great fit ( 44 ) nice & warm i would've liked an inside pocket but that's just me being picky. very quick delivery I ordered on a Saturday & arrived Tuesday.”

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“The first jacket I bought was sized at 14 but I would say was a size 10. When I phoned to say I wasn’t happy about having to pay return postage on something that patently was not the size I needed I was told that the jacket was ‘slim fitting’! But eventually I got pre paid return. I liked the jacket so phoned a second time to ask for measurements. Firstly to Windermere …they couldn’t help me as they didn’t have the jacket in stock, secondly to York…who didn’t have it in stock but said they would phone the central depot and size it for me. Someone phoned me from the central hub and could not have been more helpful. She measured a size 18 jacket and I ordered it! It fits…I am a size 12-14…the Thea jacket is obviously wrongly sized but thank you to the women in York and at your office who were so helpful”

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“Excellent service, I am very pleased with the product......Thanks”

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“Love my navy western style jacket.Excellent Service had to return for bigger size was all done very quick.Thank you guys”

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“What a wonderful service. I was more than pleased with the handbag I purchased. It arrived much sooner than I would have expected. Thank you.”

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“Excellent quality jacket at a great price and delivered promptly. No complaints.”

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“Excellent hand bag well made excellent customer service”

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“I recently purchased a leather biker jacket from Lakeland. I'm usually a 12 and chose to ignore the guideline measurements and sure enough, when it arrived it was too small and I needed to order a 14 (12 is my usual size). They were very prompt in replying to emails and sent me out the 14 so I could compare jackets and I was able to return the 12 free of charge. I love the jacket, it's a beautifully soft leather and fits really well with no "bunching up" at the back. The detail on it is also lovely. Really pleased with the jacket and communication from the company and would have no hesitation in ordering from them in the future.”

Helpful Report

“Was pleased to able to buy matching bag to my daughter in the sales. Great grab bag in lovely leather at great price. Always good products.”