Lakeland Leather Reviews

Name: Lakeland Leather
Address: Lakeland Head Office, Ambleside, Lakeland Head Office, Lakeland Head Office,, Ambleside, Lakeland Head Office, Ambleside,, , Lakeland Head Office, Ambleside,, Cumbria
Rating: 4.82

4.8 Rating 7,444 Reviews

96 %

of reviewers recommend Lakeland Leather

4.8

Based on 7,444 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

Visit Website

Phone:

015394 39020

Email:

online@lakelandleather.co.uk

Location:

Lakeland Head Office, Ambleside, Lakeland Head Office, Lakeland Head Office,, Ambleside, Lakeland Head Office, Ambleside,, , Lakeland Head Office, Ambleside,
Cumbria
LA22 0HQ

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Lakeland Leather 5 star review on 18th February 2026

131

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Bought a Cross body bag in navy, very pleased with it. Excellent quality leather and very well made.”

Helpful Report

“I ordered my sale item online and it arrived on time and well packaged. Excellent.”

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“The slippers came up a bit small so I had to return them for the next size up but the staff were lovely and the replacements came very quickly. They are lovely, well made and warm but I was slightly disappointed to see that they were made in China when I thought I was buying British. Having said that they are fab and would certainly recommend them.”

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“Bought a leather despatch bag and can’t fault the product or service. Excellent value for money and swift delivery.”

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“I was so pleased with my first Lakeland jacket that I have just bought another one, the quality of both jackets is excellent. The process was very easy from beginning to end. The website gives an accurate description of the jacket(s) and the ordering process was very easy and delivery was even faster than I expected. Can't fault them at all.”

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“Easy to use website, fast delivery. Great customer service and communication. Good packaging on item. Overall excellent service!”

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“Recently bought 3 different styles of purse from Lakeland Leather, all delivered very quickly and well packaged. The purses are lovely, very good quality leather and manufactured with care and attention to detail. Delighted with my purchases, thank you.”

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“Ordered a handbag and received it a couple of days later. Excellent service, and quality of goods.”

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“A very smart small crossover bag. Just the right size and not too many zipped compartments inside to confuse an old lady.”

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“Very good product at the price and excellent service”

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“After struggling to find a normal handbag and purse for a present I was pleased to find Lakeland’s selection- good quality, sensible prices. Slight glitch in that wrong colour -dark navy bag instead of black. I didn’t have time to change when I realised, though I have no doubts they would have as initial service very prompt.”

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“Very good!”

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“The Jacket I punched is absolutely lovely , fantastic quality and lovely and warm , would definitely recommend Lakeland.”

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“true to size love it”

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“Excellent speedy service. Top quality leather and such good quality I went back to the website and ordered a second one.”

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“Good quality I like it”

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“Good company. Good quality merchandise and very friendly helpful staff.”

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“Very good service and pleased with product”

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“A lovely jacket. I hope it lasts me for ever. It would have been good - at the price I had to pay - if the Aniline cream had been provided. This was for my 70th birthday and I have never had anything of this quality before.”

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“Very pleased with my purchase for a birthday gift will keep you in mind for more gift ideas”

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Lakeland Leather is rated 4.8 based on 7,444 reviews