Lakeland Leather Reviews

Name: Lakeland Leather
Address: Lakeland Head Office, Ambleside,, Lakeland Head Office, Ambleside,, Cumbria
Rating: 4.82

4.8 Rating 7,444 Reviews

96 %

of reviewers recommend Lakeland Leather

4.8

Based on 7,444 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

Visit Website

Phone:

015394 39020

Email:

online@lakelandleather.co.uk

Location:

Lakeland Head Office, Ambleside,,
Lakeland Head Office, Ambleside,
Cumbria
LA22 0HQ

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Lakeland Leather 5 star review on 17th January 2026

130

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“A purse that is just the right size to take notes, cash and cards. Good closure.”

Helpful Report

“Lovely products. Excellent service. Clear & easily navigable website.”

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“Very good service and pleased with my order Many thanks”

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“Easy ordering and prompt delivery. Item is as described and an ideal Father"s Day gift.”

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“I absolutely love the bag. It came perfectly packed and promptly. Thank you Lakeland. M.Bourne”

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“Excellent quality bag. Everything I need from a bag of this size Lots of zipped pockets, adjustable shoulder strap.”

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“The bag was delivered quickly and efficiently.It is just like its description and it’s good quality leather Thank you”

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“Excellent service, speedy delivery, customer service satisfaction and the receptionist G was very helpful and friendly.”

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“Had to return the shoes as they were not a good fit for me. However, I would not hesitate to use Lakeland Leather again. The quality and service was excellent.”

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“Very prompt service, good quality and price.”

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“Just the job this case is perfect for my spectacles. has little pockets on either side which is handy for a cleaning cloth also lovely soft leather”

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“Good colour and good quality leather and belt-buckle. Slight wear at the back of the belt but as I can’t see it when it’s on (!) decided I couldn’t be bothered with the hass of returning it. Jennifer”

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“I Bought various items from Lakeland Leather over the years and have always been very satisfied with their service, quality is very good (have had two coats for at least 6 years and they are as good as new). Recently I ordered a new handbag and when it came it was the wrong colour, phoned customer service and they couldn't have been more helpful and polite. Received a refund within a day of them receiving the item back. I will be buying off them again”

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“Love this jacket, gorgeous style, good quality and great value. True to size which is really important when buying online. Definitely recommend.”

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“I bought the Julie White kimono style cardigan instore. I'm 5ft 3in and generally a size 12 top but I found the size 10 a better fit as being short the oversized look doesn't work for me. Lovely soft knit. Dropped a star as it doesn't have pockets but I can overlook that for the great sale price!”

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“Lovely phone case and such a great colour, very fast delivery as well. Would certainly recommend, thanks.”

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“Great! Just what I was looking for and a great price too!”

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“Amazingly quick response to my order - placed on Friday and delivered on Saturday.”

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“Quick delivery and fantastic service. The jacket I purchased is fabulous and had a bank holiday discount on top. Win win all round!!!”

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“For my last handbag, the strap broke and could not be fixed, so I started looking for handbags online, I choose Lakeland Leather because I knew of the quality and craftsmanship of this company, and my bag arrived was wrapped well and the smell of leather, I am so pleased with my new handbag is wonderful and just what I wanted a soft leather to use every day.”

Helpful Report

Lakeland Leather is rated 4.8 based on 7,444 reviews