Lakeland Leather Reviews

Name: Lakeland Leather
Address: Lakeland Head Office, Ambleside,, Lakeland Head Office, Ambleside,, Cumbria
Rating: 4.82

4.8 Rating 7,444 Reviews

96 %

of reviewers recommend Lakeland Leather

4.8

Based on 7,444 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

Visit Website

Phone:

015394 39020

Email:

online@lakelandleather.co.uk

Location:

Lakeland Head Office, Ambleside,,
Lakeland Head Office, Ambleside,
Cumbria
LA22 0HQ

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Lakeland Leather 5 star review on 17th January 2026

130

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“This is a great idea, beautifully made and cleverly designed. It arrived quickly and was well pacjaged Unfortunately the colour, Mauve Pink, isn't nearly as nice as it looked online (on two different devices) and I would not have chosen it if I'd seen it for real. It's for my holiday, so no time to exchange.”

Helpful Report

“I bought a brown ratchet belt via Goulds in Dorchester nearly 2yrs ago and was very impressed with the neat way it worked and it's high quality. I went back to Goulds to buy a black version of the same belt, but they no longer had any stock so I went direct to Lakeland leather and bought one for a wedding next week. It felt different, the mechanism wasn't as smooth and the buckle when put along side my brown version showed it had changed. It is lighter and cheaper than the previous version. I am disappointed in the reduced quality. I would return it for a refund if I didn't need it for the wedding”

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“Really excellent, no complaints.”

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“Excellent customer service and also excellent product”

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“Great bag, lovely leather and quality, arrived next day, beautifully wrapped. I think this bag will last for years and become and 'old friend'”

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“Really pleased with the quality & fast delivery of items ordered”

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“What a delight to be able to give my order to Georgina who was brilliant from start to finish with handling my order. It is so rare these days to receive such a pleasant experience when making a purchase. I am 92 years old and remember the days of courtesy and service.......afraid those days have long since disappeared....but not at Lakeland Leather..... Shall certainly continue looking at your website and have recommended it to my daughter and granddaughter. Also have two Great Granddaughters!!!!!!! Wishing you a successful year. With many thanks to Georgina. Kind regards. Janet Ward....”

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“Excellent olive green leather jacket. Arrived promptly”

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“Amazing service and beautiful laptop bag, colour is even nicer in person than in the picture”

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“I've always wanted at biker jacket for do long . At the age of 72 and going through chemo I thought only me is stopping me. I am so happy with my buy from Lakeland.”

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“Good quality leather belt delivered very promptly. The sizing was also spot-on. Many thanks - I am a satisfied customer!”

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“Great jacket in a lovely colour. Arrived quickly.”

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“Hi. I am pleased with the size and style of the wallet. Unfortunately the colour is totally different upon arrival to that shown on your website. I really wanted and was expecting a bright pink, to match my handbag etc.”

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“Extremely pleased with my bag. Even better looking than on the advert. No hesitation in buying more bags fr9m them”

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“Just the right size for my glasses fits nicely in my bag”

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“Thank you. Good quality and good value. The goods are what I expected from Lakeland Leather. The,speed of delivery was exceptional. The items will be put to good use and be well used for a very long time, as can be seen from the quality it the items Once again thank you. I have had several purchases over the years from Lakeland Leather, all of them still in use and in good condition, for the times they are used. The workmanship and the design of the items I have purchased are as good as I would expect from a Leather company. Keep,up,the good work.”

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“Excellent customer services! Had a problem with delivery but managed to get the issue resolved, Paul was brilliant”

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“I purchased a lovely purple leather handbag which was just what I'd been looking for. It arrived very well packaged and I am delighted with the quality and ease of ordering.”

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“Beautiful purse and beautiful leather, however, not what I was looking for.”

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“I bought two purses, one for my daughter and one for me, small coin sort, beautiful leather, can fit credit cards in, change and notes so very happy.”

Helpful Report

Lakeland Leather is rated 4.8 based on 7,444 reviews