Lakeland Leather Reviews

Name: Lakeland Leather
Address: Lakeland Head Office, Ambleside,, Lakeland Head Office, Ambleside,, Cumbria
Rating: 4.82

4.8 Rating 7,442 Reviews

96 %

of reviewers recommend Lakeland Leather

4.8

Based on 7,442 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

Visit Website

Phone:

015394 39020

Email:

online@lakelandleather.co.uk

Location:

Lakeland Head Office, Ambleside,,
Lakeland Head Office, Ambleside,
Cumbria
LA22 0HQ

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Lakeland Leather 5 star review on 18th December 2025

129

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The Tally Duo cross body bag is my new favourite bag. Lovely soft leather, very roomy for its size.”

Helpful Report

“I bought this bag in the black Friday sale about 2 weeks ago. According to the ticket, it retails for £94.99, I bought it for £48.00 and now it is advertised on the same Lakeland site for £36.00. Good mind to return it :(”

Helpful Report

Hello, The original selling price of the bag was £94.99. Prior to Black Friday the bag was listed at £64.99, and this was the price we highlighted on the website alongside the Black Friday price of £44.99. I'm afraid I've checked through our sales records and pricing history and can find no reference to a selling price of £36 for the bag you purchased. If the bag had reduced we would happily honour the lower price, but this bag hasn't been sold online or in any of our stores fro £36. It is now back at the pre-Black Friday price of £64.99. Many thanks

“Excellent product, great service.”

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“Quick delivery. Good fit. Nice touch of inside zip pockets to make more useful.”

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“Excellent all round, 10/10.”

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“Lovely item. The leather became dry quite soon after using it but, it was good as new after a bit of conditioning.”

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“When I contacted customer services by email the response was quick and positive, I feel confident shopping at Lakeland Leather, online or in store. The products are very good, uptodate styles, well made and never had a problem washing anything always stays in shape. Prices are a little higher than I would like to pay but I would rather pay than the quality go down. Stay in the Beverley store are polite and friendly and willing to help and advise.”

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“Have bought goods from this company on many occasions Good firm Good service All exceptional quality will continue to use them and recommend to friends D A Maddison”

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“Very happy with the gear, all high quality and delivered promptly. Slight problem with the billing but swiftly rectified. Overall excellent service and I would be happy to reccomend you to anyone. Regards, Andy”

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“Lovely shop at Cheshire Oaks...but didn't have my size in my chosen colour..so ordered online. Good website, quick delivery. I am very pleased with my jacket and would certainly buy from Lakeland Leather again.”

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“The handbag and wallet appear well made and of good quality leather.Just as shown/described on website and delivered swiftly.”

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“Thrilled with the messenger bag,beautiful leather and a great size. Thankyou.”

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“Great quality product.”

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“Great quality items and quick delivery, easy to use website and good delivery updates.”

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“The sale price and speed of service was excellent. Sadly the leather jacket was no use as it was extremely small fitting. I am a size 0 (6) and their 6 was about 5 inches too small overall, bust waist and hips! Wouldn;t have minded but it cost £9 to send back as the recommended type of postal return cost this. Normally I would have asked for another size to try but not if that cost me the same to return. Most retailers now do help the cusptemr try things on and return cheaply - not Lakeland clearly”

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“Great product range at great prices and excellent quality!”

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“A really lovely bag. Only returned as it was smaller than I needed.”

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“Beautiful jacket , so soft and just that we bit different from just the normal biker jacket - I love it”

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“Uour service was good but the leather too soft; my wife uses her existing bag in a rigorous way; it has lasted more than 10 years (handmade) Likely we shall return it for that reason”

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“I received my leather bag very quickly and am delighted with quality, colour and size, just as descirbed.”

Helpful Report

Lakeland Leather is rated 4.8 based on 7,442 reviews