Lakeland Leather Reviews

Name: Lakeland Leather
Address: Lakeland Head Office, Ambleside,, Lakeland Head Office, Ambleside,, Cumbria
Rating: 4.82

4.8 Rating 7,411 Reviews

96 %

of reviewers recommend Lakeland Leather

4.8

Based on 7,411 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

Visit Website

Phone:

015394 39020

Email:

online@lakelandleather.co.uk

Location:

Lakeland Head Office, Ambleside,,
Lakeland Head Office, Ambleside,
Cumbria
LA22 0HQ

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Lakeland Leather 5 star review on 11th May 2025

119

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good quality leather saddle bag, well packaged and very quick delivery. Highly recommend.”

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“Great bag and great customer service. Definitely recommend!”

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“Excellent - my husband bought a leather jacket and so did I. The quality is fabulous. Great range of designs too (spoilt for choice!!)”

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“I received the wrong item. The lady I phoned said she would arrange a prepaid label to return it for the correct one. I still haven't had the label. However, I gave the 'wrong' jacket to my cousin and re-ordered what I wanted in the first place. It is in process and I hope it's right this time.”

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“Wonderful prompt service.”

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“Loved the bag I bought its for a christmas gift it arrived the next day great service would buy from you again.”

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“Lovely soft leather quality handbag. Delighted with my purchase. Delivered safely, well packaged and arrived with a couple of days of ordering.”

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“´How did we do?’ you ask. Well, first of all you sent me the wrong item. Then, customer services said they would send me a pre paid envelope to return it and then send me the item I ordered. The money has gone from my account but I’m still waiting. My answer to your question, ‘You didn’t do very well’.”

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“Second time we're used Lakeland as a family and great quality of product and delivery both times.”

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“Gorgeous leather jacket - lovely soft leather and a nice length. I’m 70 and have avoided leather jackets because a lot of them are very stiff and heavy, and I can get very warm sometimes. This is perfect, I’m covered and comfortable- and slightly trendy maybe!!”

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“My bag arrived very quickly, and in perfect condition. It's beautiful, the leather smells gorgeous. Highly recommended.”

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“Very easy to shop with Lakeland and it arrived when said. Would definitely recommend and my jacket is gorgeous”

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“Very good quality soft leather, jacket well cut and styled, a bit pricey and could have bought for less but you get what you pay for. Item well packed”

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“Excellent quality slipper-boots, sizing correct. But ankle cuffs too tight to get feet in. Unpicked stitches on outer vertical seam of cuff and problem solved. If they stretch after use, I can restitch.”

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“Very happy with my leather jacket came on time the quality is second t none at half the price of some top retailers this is my second purchase from Lakeland leather so I knew I wouldn’t be disappointed can’t recommend enough .”

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“The item (Women’s Sheepskin jackets) is lovely. It fits well and looks great, feels nice and warm for the coming winter. The only comment I could make would be on the packaging. The box was thin material and was not in good condition when received.”

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“The handbag is perfect, nice size with good amount of pockets & very nice leather”

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“Nice website. Full-colour pictures of the jackets and models wearing them so you know what they look like. Speedy delivery of the jacket and very well boxed. I had previously tried this jacket on at a shop in Beverley 40 miles from me so I knew the size that I needed, I couldn't get to the shop when the 20% offer was on so I bought it online. This jacket should have been a size 46 but it was so small I could only just get it on. I managed to get to Beverley 5 days later to try to exchange the jacket and they couldn't have been more helpful and friendly. I found a size 46 that was the perfect fit but I also tried a size 44 which was good but I wanted a bit more room to wear a sweater under the jacket. The size 44 was still bigger than the 46 I was sent. Buying online is convenient but trying and buying in a shop is better. Some clothes are a better fit than others even if they are labelled the same size.”

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“As a new customer, I'm delighted with my shopping experience. I was dubious about ordering a leather coat online without trying it on first but need not have worried. Delivery was quick and the item exactly as described.”

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“Always great quality, outstanding service & overall good value - I love my new jacket!”

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Lakeland Leather is rated 4.8 based on 7,411 reviews