Lakeland Leather Reviews

Name: Lakeland Leather
Address: Lakeland Head Office, Ambleside,, Lakeland Head Office, Ambleside,, Cumbria
Rating: 4.82

4.8 Rating 7,442 Reviews

96 %

of reviewers recommend Lakeland Leather

4.8

Based on 7,442 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

Visit Website

Phone:

015394 39020

Email:

online@lakelandleather.co.uk

Location:

Lakeland Head Office, Ambleside,,
Lakeland Head Office, Ambleside,
Cumbria
LA22 0HQ

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Lakeland Leather 5 star review on 18th December 2025

129

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Bought the Thirlmere leather jacket with 20% discount code. It was delivered very quickly and packaged really well. A beautiful jacket and excellent quality. True to size and something I will wear for many years to come.”

Lakeland Leather 5 star review on 14th October 2023

Helpful Report

“Very prompt service and pleased with the top .”

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“Product arrived quickly and securely I was pleasantly surprised to see still attached a price tag for significantly more than I had paid Good quality item that fits well You can tell from the smell and texture that the leather used is of a high standard Note that there are no fasteners at the cuff and none of the pockets have zips”

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“Very helpful and professional. Our original cost was to big so we received a refund immediately no messing. We reordered and received 10% discount due to new system error as well a free returns postage.. This company is like companies used to be with their customers amazing customer service and beautiful products We’ll definitely be back”

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“Beautiful soft leather. Perfect fit. Would highly Recommend.”

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“Extremely pleased with my leather jacket. Good fit and lovely soft leather. I'd been looking for one for a while and comparing prices, so I know it was very good buy. Quick delivery.”

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“Very pleased. The leTher is good thick qaulity well made. 100%,satisfied superb”

Lakeland Leather 5 star review on 12th October 2023

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“Fantastic service and beautiful quality leather. Absolutely delighted.”

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“Beautiful sheepskin jacket which my partner loved. Soft fur and supple leather. Quick delivery and a good price compared to many other brands.”

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“Excellent quality jackets. I am very happy with the quality of the two jackets I bought recently and also the customer service received. The jacket I ordered online was safely packaged and in pristine condition. I called a leather care advice line and was given excellent help and advice on protecting my item. Staff at my local outlet were friendly and helpful. When I bought an item in a 20% off promotion, which was later reduced further in as a sale item I was given a refund for the difference (as it was within the return period). Advice was also given when asked for on care and maintenance.”

Helpful Report

“I was looking for a small bag for my daughter and saw one that looked suitable on the Lakeland website.I ordered it,which was very straightforward,and received my order very promptly.The bag is as described and looks very good quality.My daughter hasn't received it yet,but if she doesn't want it,then I'll definitely be keeping it for myself! Would definitely order from this company again. Thank you”

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“Customer service was excellent; I wanted to add to my order & although hampered by their computer system's shortcomings, they made the effort for a workaround and succeeded in combining my 2 orders at no extra P&P cost. The items themselves are excellent, quality leather and well constructed. This company will be my first stop when I want leather items in the future.”

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“Easy to order, great product description and instruction s on use with really helpful video demonstration. Quick delivery too.”

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“Lovely soft leather handbag. Exactly what I was looking for. Great size with a zipped inner section for security and a handy clasp to attach your keys to.”

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“I have several handbags from Lakeland Leather along with jackets and other items. All great things and terrific value for money. The last thing I purchased was a small purse for a smaller handbag I sometimes use, however I had to return it as there was nowhere to store paper money. Shame.”

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“Great jackets. Delivered very well packaged and promptly.”

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“Always excellent customer service, quality products and prompt posting.”

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“Pleased with my bag and was surprised how much room it has,I can even find room for my I pad.”

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“Lovely leather jacket , great quality . Good choice of colours . Delivered quickly”

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“Lovely handbag, just the right size, soft leather and at a good price.”

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Lakeland Leather is rated 4.8 based on 7,442 reviews