Lakeland Leather Reviews

Name: Lakeland Leather
Address: Lakeland Head Office, Ambleside, Lakeland Head Office, Lakeland Head Office,, Ambleside, Lakeland Head Office, Ambleside,, , Lakeland Head Office, Ambleside,, Cumbria
Rating: 4.82

4.8 Rating 7,444 Reviews

96 %

of reviewers recommend Lakeland Leather

4.8

Based on 7,444 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

Visit Website

Phone:

015394 39020

Email:

online@lakelandleather.co.uk

Location:

Lakeland Head Office, Ambleside, Lakeland Head Office, Lakeland Head Office,, Ambleside, Lakeland Head Office, Ambleside,, , Lakeland Head Office, Ambleside,
Cumbria
LA22 0HQ

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Lakeland Leather 5 star review on 17th January 2026

130

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I ordered a handbag to use at a funeral last Friday and I haven’t received it yet !!”

Helpful Report

“Excellent service, fabulous handbags, plus 10% off.when I ordered. Ordered a handbag on line to collect at my local shop, had a phone call same day saying it was ready to collect.”

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“Arrived next day, excellent quality and very pleased with the purchase.”

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“Definitely order again from Lakeland Leather, I ordered a medium sized purse in a lovely jade green colour and it didn’t disappoint absolutely beautiful leather. Very pleased customer definitely 5*”

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“I ordered the bag for my wife She was very pleased with it she has had bags from you before always pleased.the quality is always good prices not to bad .Soon be as good as TK maxx !!!! Kind Regards Peter and Sandra Murton.”

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“Service fantastic and item excellent many thanks”

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“I first ordered a purse which is really nice ... I then looked on the website as I have been wanting a long leather jacket for a while and found one on the website.. ordered it and came within 2 days and the jacket is really nice well worth the money paid and fantastic service 5*all the way”

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“So pleased with my beautiful Lakeland leather crossbody bag. Gorgeous soft leather and fantastic quality. Very efficient ordering service and very prompt delivery. All in all, a great customer experience.”

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“very good quality and well made. Goods last unlike other makes. Never disappointed.”

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“My husband and I have a collection of around thirty Lakeland Leather jackets and coats (one could say we are fans of their design, quality, excellent service and good humour of their on-line team of Kate, Anna and Paul). Nothing is too much trouble for a quick e mail response. Deliveries are always prompt and packaging second to none. My latest purchase, utilising a loyalty voucher, was the Grasmere Biker jacket in Mint Green (a super colour for all seasons). We have also visited their shops in Beverley, Chester, Keswick, Bowness, all with friendly helpful staff. Need I say any more ?”

Helpful Report

“I have purchased many items from Lakeland Leather both online and in their shops when visiting the Lake District. The quality of both the leather/sheepskin jackets and the leather luggage is outstanding. Similarly, Customer Service is top class and if additional information is required or there are any issues, these are quickly resolved. I highly recommend this company.”

Helpful Report

“Excellent service, quick delivery and beautifully packaged. The Handbag was better than I expected with the detail and stitching so well done it is a joy to look at. Many thanks”

Lakeland Leather 5 star review on 20th May 2022

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“High quality and quick delivery, thanks.”

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“I’ve dealt with Lakeland Leather on a number of occasions. They offer outstanding service which is second to none! The girls are really helpful and nothing is too much trouble. Highly recommended!”

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“Beautiful jacket. Perfect for summer. Colour and sizing exact. Fast free delivery too! Another brilliant buy from Lakeland Leather which I will enjoy wearing for years to come.”

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“Perfect fit 👌 I love it”

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“Excellent customer service, beautiful quality leather jacket that I’m thrilled with and very quick delivery! All good, highly recommended.”

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“Really liked the jacket I ordered but had to return it due to the sleeves being short”

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“Saw the jacket in the store at Cheshire oaks and thought it was nice. Bought it online a few days later. No problem quality”

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“Love, love, love all the bags... the quality and the service from this company is fantastic, but...... ..... PLEASE, PLEASE, please, please, please!! put light-coloured linings in ALL the bags... I HATE not being able to find anything and needing my phone torch to look into the dark depths of an otherwise superb handbag.”

Helpful Report

Lakeland Leather is rated 4.8 based on 7,444 reviews