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Lakeland Leather Reviews

4.8 Rating 7,636 Reviews
96 %
of reviewers recommend Lakeland Leather
4.8
Based on 7,636 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
98%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Email, Telephone
Queries Resolved In
Under An Hour
Read Lakeland Leather Reviews
Visit Website

Phone:

015394 39020

Email:

online@lakelandleather.co.uk

Location:

Lakeland Head Office, Ambleside, Lakeland Head Office, Lakeland Head Office,, Ambleside, Lakeland Head Office, Ambleside,, , Lakeland Head Office, Ambleside,,
Lakeland Head Office, Ambleside, Lakeland Head Office, Lakeland Head Office,, Ambleside, Lakela
Cumbria
LA22 0HQ

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Lakeland Leather 5 star review on 16th August 2026
Wayne L
Lakeland Leather 5 star review on 18th February 2026
Adrian F
Lakeland Leather 5 star review on 17th January 2026
Paula C
Lakeland Leather 5 star review on 18th December 2025
Alison P
Lakeland Leather 5 star review on 27th September 2025
Anonymous
Lakeland Leather 5 star review on 21st September 2025
Paula L
Lakeland Leather 5 star review on 1st September 2025
Zornitsa P
132
Anonymous
Anonymous  // 01/01/2019
“Answered my email query in a matter of minutes. The coat was ordered in the morning and delivered less than 24 hours later. The coat is of a high quality and well made.”
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“Beautiful jacket and wonderful customer service!”
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“This is the second leather hat I've ordered for my husband from Lakeland Leather. He absolutely loves them! The website is easy to use, delivery really fast and quality of the products are excellent!”
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“Very pleased with the black leather men's washbag. Excellent quality and just the right size for taking on holiday. Arrived very promptly so we are very happy customers.”
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“Bought a handbag and purse 👜 really pleased with them excellent quality and service definitely buy again delivery service was excellent as well”
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“Hi thank you for the order I received white leather belt it’s just lovely and exactly as the photo shown really happy with it”
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“Best fitting jacket I have. Well made and smart.”
Lakeland Leather 5 star review on 11th July 2022
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“As always a very lovely product. After a couple of weeks, however, one of the decorative gold pieces came away. Exceptional service to ensure I could return the bag, no quibble, at their expense and a replacement shipped. Lovely products but the 5 stars are because customer service of this calibre deserves recognition.”
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“Brilliant service…. I asked for quick delivery and they came up trumps. Product is great 👍🏻”
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“Recently bought a belt that was a big too big. Lakeland were super efficient at doing an exchange. Definitely will use them again”
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“Excellent service, quality item, good price.”
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“My 3rd leather jacket now and can't fault the brand excellent workmanship and looks good as well.👍”
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“Product as advertised”
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“Delivery excellent, unfortunately jacket did not suit me when I tried it on. Returns excellent”
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“Great service and delivery.”
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“Wonderful quality great choice of colours too”
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“Processed my order online, ( leather preservation kit ) received it 2 days later, now that's what I call great service. Thank you.”
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“Beautiful leather and well worth the money. Jacket was sadly a little tight so decided to return. Will try to get to a shop to try the larger size as cost over £11 to return”
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“Was surprised how efficient this company is as I have never been aware of it before. Prompt delivery and excellent value. I’m delighted and I will definitely look here again when shopping for clothes and bags”
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“The sandal's I bought are not true to size and you cannot phone customer services you have to email them which I have a week ago and I still haven't had any response from them. I attached a pic of previous bought sandal and the considerable difference in size.”
Helpful Report
Hi Sarah, Sorry about the difference in sizing. We will pass on your feedback to Lotus. Regards calling us, can you try 015394 39020? We're usually very good at answering the phone, and have you emailed directsales@lakelandleather.co.uk? Again, we do try to respond to everybody within the day. Thanks
Lakeland Leather is rated 4.8 based on 7,636 reviews