Login

Start Free Trial Are you a business?? Click Here

Are you a business?

Terms & Conditions

User Privacy Policy

Business User Privacy Policy

Data Protection

KNOOPS Reviews

4.4 Rating 171 Reviews

85 %

of reviewers recommend KNOOPS

Company Reviews

Product Reviews

4.4

Based on 171 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	6 - 12 Hours

About KNOOPS:

Jens Knoop has had a strong relationship with chocolate since his childhood in rural Germany. In 2013, he decided to share his passion and opened the first Knoops store in Rye, East Sussex. Today, our expertly crafted chocolate drinks and coffee can either be prepared by one of our Knoopologists in store, or created by our customers themselves at home.

We are experts in the craft of creating the perfect drinking chocolate - a process we call 'Knoopology'. The Knoops concept is based around our carefully curated percentage menu, which offers a wide range of chocolates to suit all tastes. Our real chocolate flakes can be used with one of our hand-picked hot chocolate makers to create the unique Knoops experience at home.

Visit Website

Email:

hello@knoops.co.uk

Write Your review

Tell us how KNOOPS made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

KNOOPS 5 star review on 20th March 2024

KNOOPS 5 star review on 29th February 2024

KNOOPS 5 star review on 22nd February 2024

KNOOPS 5 star review on 20th February 2024

KNOOPS 5 star review on 13th January 2024

KNOOPS 5 star review on 18th December 2023

KNOOPS 5 star review on 20th August 2023

12

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The shaker, chocolate flakes, easter mix and marshamllow bunnies caused much happiness for the recipients. Fabulous service and products.”

Posted 3 years ago

“Purchased 34% hot chocolate, marshmallows and a shaker. Love them all. We will look to try out new types of chocolate in the future. Brilliant stuff from the Knoops team. Thank you”

Posted 3 years ago

“My two children think this is the best hot chocolate they have ever had and are now reluctant to drink anything else!”

Posted 3 years ago

“Tasty Very much worth it Wish there was overseas shipping”

Posted 3 years ago

“The best hot chocolates and milkshakes I have ever had”

Posted 3 years ago

“10/10. Insanely good chocolate”

Posted 3 years ago

“The Best Hot chocolate experience I’ve ever had. You can mix it up by combining the different chocolates. My daughter and I are hooked.”

Posted 3 years ago

“Perfect, delicious & always our go to when in Rye!”

Posted 3 years ago

“The best hot chocolate around, hands down”

Posted 3 years ago

“Hi There, I absolutely love your 100% flakes. I am not really into hot chocolate, but prefer to eat it by the spoonful. 🙈 Another thought I have had, is how much hot chocolate do you sell in the summer. How about selling top quality ice cream made from the different milks you offer, dipped in whatever chocolate flakes you fancy. I would be first in the queue. Kind regards, Pat”

Posted 3 years ago

“Having first discovered Knoops in Rye many years ago we would often travel the hour or so from home just for one of their world-beating hot chocolates. A white hot chocolate with mint or nutmeg for me and a vegan hot chocolate with salt and a massive Knoops marshmallow for my other half. With lockdown we have been missing our Knoops fix so I brought my some hot chocolate and marshmallows for us to enjoy at home! The taste is still amazing and we are enjoying trying some of the flavour suggestions on the website. We hope to be back soon - but until then we are more than making do.”

Posted 3 years ago

“As always, a great service for a a really great product! Watch out, you could become addicted - we are!!”

Posted 3 years ago

“Really lovely hot chocolate. Much better than hot chocolate powder. While I’m not able to get to a real life Knoops, I’m thankful to be able to make my own at home.”

Posted 3 years ago

“I was introduced to your company via my brother who lives in your area and everything is delicious. Recently purchased the shaker to for the frothy hot chocolate which works a treat. The milk chocolate flakes are so creamy, delicious”

Posted 3 years ago

“Knoops hot chocolate is delicious, I would highly recommend”

Posted 3 years ago

“Exceptional tasting chocolate flakes! Reasonable minimum spend for free postage and quick to arrive - our absolute favourite and go to place for all things hot chocolate related!”

Posted 3 years ago

“The 34% milk chocolate flakes are delicious. They make the most scrumptious hot chocolate.”

Posted 3 years ago

“Yummmmm! Delicious hot chocolate with scrumptious marshmallows.”

Posted 3 years ago

“Lovely smooth hot chocolate, a real treat, fast delivery”

Posted 3 years ago

“Always delicious”

Posted 3 years ago

«
1
2
...
5
6
7
8
9
»

KNOOPS is rated 4.4 based on 171 reviews