KLG Rutland Reviews

Name: KLG Rutland
Address: Queens Road East, Beeston., Nottingham
Rating: 4.84

4.8 Rating 753 Reviews

97 %

of reviewers recommend KLG Rutland

Company Reviews

Metrics

Info

4.8

Based on 753 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Customer Service
Communication Channels	Telephone, Email

Visit Website

Phone:

01159 22 11 55

Email:

reception@klg.co.uk

Location:

Queens Road East, Beeston.
Nottingham
NG9 2FD

Write Your review

Tell us how KLG Rutland made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

KLG Rutland 5 star review on 27th March 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I was allocated time slot for 8-10, in the morning, fitter arrived at 12. Also I had a problem with the key. It wouldn't lock the door, I had to sleep a few nights with the door unlocked. I rang to complain and some one came out the same day to sort it. I was very pleased he came out.”

Helpful Report

Dear Ms Harris Thank you for your review and for bringing these matters to our attention. The protocol is that installers will arrive between 8-10 am if it is a morning installation. If for whatever reason this is not going to happen a telephone call is made to the customer to advise them. We apologise if this has not been made in this instance. We are disappointed that the barrel failed in your door and will be looking into this with our supplier. We hope our service to rectify this was acceptable and reassuring, having replaced this the same day we were made aware of the issue. Kind Regards KLG Rutland

“Excellent job! Well pleased with our new door”

Helpful Report

“The pice was right, the product is good and was fitted efficiently. The only down side was the delay from ordering to fitting but it was during the pandemic lockdown. Overall a very good purchase. Would recommend.”

Helpful Report

“Very pleased with the service provided. Excellent workmanship and done very quickly.”

Helpful Report

“Visited sales site, assistant guided round points of interest and various options available. Concluded booking. Delivery/fitting was managed a few days earlier than original plan, no problem. Fitter very efficient, site left clean and tidy. Satisfactory conclusion.”

Helpful Report

“Excellent service. This is the second time I have used your company and am very satisfied with the service offered. Will certainly use your company again to replace double glazed units.”

Helpful Report

“Value not price is important. Doors are competitively costed but I was most impressed by the high quality of professionalism. This began at the showroom but was very evident when the home measurements were taken. My own preferences were listened to attentively but alternative options were clearly set out. The fitter was simply excellent. Again the small items of trim and sealant were given the attention that meant the final look has brought about many positive comments from family and visitors. I strongly recommend KLG to prospective customers.”

Helpful Report

“Very pleased with the result and the work of your installers.Would recommend to anyone. J.A.SMITH.”

Helpful Report

“Excellent and professional service from start to finish. Would definitely recommend.”

KLG Rutland 5 star review on 15th December 2021

Helpful Report

“The two guys who installed my windows and back door were excellent. They were prompt, polite and Worked efficiently.”

Helpful Report

“Everything about dealing with KLG Rutland from quote to fitting was fine it was just a pity that a couple of hours after the fitted left we found one window was scratched, the fitter would not have noticed this as it wasn,t until the sun shone on it that it became noticeable, the problem was rectified within a couple of weeks so this action was very prompt.”

Helpful Report

“I would recommend klg ,we are very happy with the look of our windows well made .”

Helpful Report

“We are very happy with the quality & fitting of our composite front & back doors. Thank you.”

KLG Rutland 5 star review on 18th November 2021

Helpful Report

“Very happy with products and service from all involved; office, surveyor and fitters all excellent. Doors look amazing”

Helpful Report

“Fitter was pleasant and did a very good job, leaving everything clean and tidy. Very pleased with the door in fit and appearance. Only reason I didn’t give 5 stars, they said they’d come a.m. or inform us of a change of time but didn’t. Whe no one arrived I had to phone them to be told they were coming p.m. as he had been sent to another job first .”

Helpful Report

“Sales man was great, we explained what we wanted and he was honest and helpful. Will definitely use KLG again in the future.”

Helpful Report

“Very pleased from beginning to end...the professionism and installation was very good, plus the new door looks amazing! Thank you.”

Helpful Report

“Always helpful . Really good to deal with. Windows look great.”

Helpful Report

“Simply the best! KLG as always deliver. Front door replacement conservatory with solid roof and all my windows. Thank you Gary Steve Mark x”

Helpful Report

“Buying the door was easy and straightforward, the sales lady was efficient, professional and helpful. The measurement process was excellent and the gentleman made sure that we were happy with his decisions. The result was a quality door installed by a quality fitter. There were two minor problems that were quickly and amicably resolved. Very happy customers.”

Helpful Report

KLG Rutland is rated 4.8 based on 753 reviews